I appreciate how Mike Rauscher and all the staff at Robert Brogden Buick GMC handled our purchase of a new GMC Acadia. There were challenges and compl...ications resulting from the delayed delivery from the factory which were beyond the staffs control. The right decisions were made and the right things were done to take complete care of us. When it comes to taking care of the customer, at Robert Brogden they "get it" and I will not hesitate to recommend Robert Brodgen Buick GMC to anyone looking for a vehicle. David Gantt PGA Professional,I appreciate how Mike Rauscher and all the staff at Robert Brogden Buick GMC handled our purchase of a new GMC Acadia. There were challenges and complications resulting from the delayed delivery from the factory which were beyond the staffs control. The right decisions were made and the right things were done to take complete care of us. When it comes to taking care of the customer, at Robert Brogden they "get it" and I will not hesitate to recommend Robert Brodgen Buick GMC to anyone looking for a vehicle. David Gantt PGA Professional
David, thank you for this review and for the recommendation. I do apologize for the initial difficulties you experienced getting your new vehicle but ...I'm glad to hear that things have been smoothed over by Mike and the team. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers and followers! Sincerely, Dave Yoakum | General Manager | email@example.com
Required a written offer before they would allow a test drive. Go anywhere else not worth the trouble.
First time buying a vehicle from a woman(Jamie Locke) and it was great. She was very informative about all aspects of the vehicle and not pushy with ...the sale. It was painless... no waiting for hours as most dealers make you do.
Fast, friendly, and painless! I had a great experience and was in and out in an hour with my new car at a great price! I highly recommend this dealer....... especially Ivan!
Sept.29, 2017 Robert Brogden GMC in Olathe, KS This was my 2nd buying experience with this dealership. I bought a new Terrain in 2012, and returned ...again this week to purchase another new car. I knew I would use John Greenquist again to help me with my choice of a 2017 Acadia Denali. WOW is buying a car supposed to be this much fun ?? John is easy to work with, and has went out of his way to help me. I came away with the most perfect choice of an Acadia Denali, (sorry I took your car Mr. Yoakum ¿) and I had the pleasure of meeting Josh Hedricks and Scott McCaskill who put me at complete ease with my purchase. My experience with Robert Brogden GMC couldn't have went any better. All my service will be done here also. Thank You to everyone, Joanie Hinds
Quintin Hadley helped us with a purchase for our daughter. He is ABSOLUTELY AWESOME. He made us feel so at home and didn't pressure us into anything.... We will DEFINITELY be back to your Dealership. Thanks for a WONDERFUL experience!
We brought our car from Quintin was a excellent sales men and I was very pleased.
The service was absolutely terrible, I drove 1 hr just to see nothing! It took the dealer 30 minutes to pull the car up and it wasn't the car I drove ...out here for 1hr!
This was the best customer service experience I've had in a long time. I'm so happy I choose to shop with Robert Brogden the staff was wonderful and d...iligent. Putting there service in words does know justice I would recommend any and everyone to look at Robert Brogden dealership FIRST when shopping for a new automobile. Thank you Mark, Terry, and Rod!!!
Derek and the entire team treated me with respect and open communications. The price was fair, no haggling over pennies, no high pressure. A very po...sitive experience. Thats my second positive experience with the dealership. Ill come back again
Thank you for the feedback! We are happy to hear of your positive experience at Robert Brogden Buick GMC, and we are grateful for choosing us for your... automotive needs. We look forward to serving you again in the future! All the best, Dave Yoakum | General Manager | firstname.lastname@example.org