Robert Brogden Buick GMC

(4.3) 270 reviews

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4.3
270 lifetime reviews.
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  • Great customer service from sale team

    I appreciate how Mike Rauscher and all the staff at Robert Brogden Buick GMC handled our purchase of a new GMC Acadia. There were challenges and compl...ications resulting from the delayed delivery from the factory which were beyond the staffs control. The right decisions were made and the right things were done to take complete care of us. When it comes to taking care of the customer, at Robert Brogden they "get it" and I will not hesitate to recommend Robert Brodgen Buick GMC to anyone looking for a vehicle. David Gantt PGA Professional,I appreciate how Mike Rauscher and all the staff at Robert Brogden Buick GMC handled our purchase of a new GMC Acadia. There were challenges and complications resulting from the delayed delivery from the factory which were beyond the staffs control. The right decisions were made and the right things were done to take complete care of us. When it comes to taking care of the customer, at Robert Brogden they "get it" and I will not hesitate to recommend Robert Brodgen Buick GMC to anyone looking for a vehicle. David Gantt PGA Professional

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    David, thank you for this review and for the recommendation. I do apologize for the initial difficulties you experienced getting your new vehicle but ...I'm glad to hear that things have been smoothed over by Mike and the team. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers and followers! Sincerely, Dave Yoakum | General Manager | dyoakum@brogdenauto.com


  • Offer before test drive???

    Required a written offer before they would allow a test drive. Go anywhere else not worth the trouble.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great sales people - Jamie Locke

    First time buying a vehicle from a woman(Jamie Locke) and it was great. She was very informative about all aspects of the vehicle and not pushy with ...the sale. It was painless... no waiting for hours as most dealers make you do.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service!

    Fast, friendly, and painless! I had a great experience and was in and out in an hour with my new car at a great price! I highly recommend this dealer....... especially Ivan!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Joanie Hinds

    Sept.29, 2017 Robert Brogden GMC in Olathe, KS This was my 2nd buying experience with this dealership. I bought a new Terrain in 2012, and returned ...again this week to purchase another new car. I knew I would use John Greenquist again to help me with my choice of a 2017 Acadia Denali. WOW is buying a car supposed to be this much fun ?? John is easy to work with, and has went out of his way to help me. I came away with the most perfect choice of an Acadia Denali, (sorry I took your car Mr. Yoakum ¿) and I had the pleasure of meeting Josh Hedricks and Scott McCaskill who put me at complete ease with my purchase. My experience with Robert Brogden GMC couldn't have went any better. All my service will be done here also. Thank You to everyone, Joanie Hinds

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GREAT EXPERIENCE

    Quintin Hadley helped us with a purchase for our daughter. He is ABSOLUTELY AWESOME. He made us feel so at home and didn't pressure us into anything.... We will DEFINITELY be back to your Dealership. Thanks for a WONDERFUL experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Detailer

    We brought our car from Quintin was a excellent sales men and I was very pleased.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Horrible service, battery died on brand new car,

    The service was absolutely terrible, I drove 1 hr just to see nothing! It took the dealer 30 minutes to pull the car up and it wasn't the car I drove ...out here for 1hr!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • The Best Service

    This was the best customer service experience I've had in a long time. I'm so happy I choose to shop with Robert Brogden the staff was wonderful and d...iligent. Putting there service in words does know justice I would recommend any and everyone to look at Robert Brogden dealership FIRST when shopping for a new automobile. Thank you Mark, Terry, and Rod!!!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • That was a 5 STAR experience

    Derek and the entire team treated me with respect and open communications. The price was fair, no haggling over pennies, no high pressure. A very po...sitive experience. Thats my second positive experience with the dealership. Ill come back again

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the feedback! We are happy to hear of your positive experience at Robert Brogden Buick GMC, and we are grateful for choosing us for your... automotive needs. We look forward to serving you again in the future! All the best, Dave Yoakum | General Manager | dyoakum@brogdenauto.com


Robert Brogden Buick GMC
1500 E Santa Fe St Olathe, KS 66061
New (913) 440-0213
Used (913) 815-1028
Service (913) 815-1035
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