Reviews

Average Ratings

4.9
520 lifetime reviews. Includes reviews of Frank Ancona Honda from DealerRater.com
  • Great experience!

    I went to Frank Ancona to look at cars. Karen Judt was so knowledgeable, patient and kind. She took so much time out of her day to spend time with...

    Dealer Response

    Thank you for sharing your positive feedback about working with Karen, Julia! She was happy to assist you and provide you with all of the informat...


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    I went to Frank Ancona to look at cars. Karen Judt was so knowledgeable, patient and kind. She took so much time out of her day to spend time with me and help me make an informed decision. She is wonderful! Everyone I have ever interacted with in the service department at Frank Ancona is great as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your positive feedback about working with Karen, Julia! She was happy to assist you and provide you with all of the information you needed to know before making a decision on your purchase. We're glad to hear you have enjoyed working with our service department, as well. Thank you so much for your business!


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  • Friendly salesperson. Honest. Good snack bar area.
    November 30, 2017

    Traded in a vehicle for a new car. The salesperson greeted us while looking around the lot, and not much longer later, we drove off in our new car...

    Frank Ancona Honda

    Thank you for taking the time to leave us a positive review! We are happy to hear that your sales experience at Frank Ancona Honda went so well. W...


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    Traded in a vehicle for a new car. The salesperson greeted us while looking around the lot, and not much longer later, we drove off in our new car. Nice place. Happy with new car.

    Does recommend this dealer
    Frank Ancona Honda

    Thank you for taking the time to leave us a positive review! We are happy to hear that your sales experience at Frank Ancona Honda went so well. We hope that you enjoy your new vehicle!


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  • Awesome Customer Service
    November 18, 2017

    Mr. Augustine Lee did a great job helping us trading our old car and give us awesome deals to the new one. Great customer service and definitel...

    Frank Ancona Honda

    Thank you for taking the time to leave us a five-star review! We greatly appreciate your business and are happy to hear that you will return for y...


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    Mr. Augustine Lee did a great job helping us trading our old car and give us awesome deals to the new one. Great customer service and definitely will come back again and will refer him to our friends. Thank you so much Augustine!

    Does recommend this dealer
    Frank Ancona Honda

    Thank you for taking the time to leave us a five-star review! We greatly appreciate your business and are happy to hear that you will return for your future vehicle needs.


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  • Amazing Service!
    November 15, 2017

    We had amazing service from the beginning at this dealership. We fell in love with a certain model of van, but really wanted a different color. ...

    Frank Ancona Honda

    Thank you for taking the time to leave us such a glowing review. We are happy to hear that the entire buying process was so easy for you! We hope ...


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    We had amazing service from the beginning at this dealership. We fell in love with a certain model of van, but really wanted a different color. Auggie worked with us and was able to find one and have it transferred in that was a different color. When we were done purchasing our car, Auggie ran through all of the features on the vehicle. He was quite knowledgeable and didn't leave anything out. I left feeling very comfortable with my new van. The dealership itself was beautiful and had a great waiting area. There was an amazing variety of snacks/soda/coffee available at all times. My daughter and son enjoyed the children's room. Also we did the entire process with both of our kids in tow (5.5 yrs, 16 months) and everyone was super friendly to them. This was a night and day different experience from my last vehicle that I purchased at a nearby Toyota dealership. I didn't feel pressured into buying things that I didn't want. We came specifically to look at a certain model of van, and there was no attempt to up-sell us to a higher trim. I hope to get to buy another vehicle with them in the future and look forward to doing some oil changes there to enjoy their nice lounge!

    Does recommend this dealer
    Frank Ancona Honda

    Thank you for taking the time to leave us such a glowing review. We are happy to hear that the entire buying process was so easy for you! We hope that you enjoy your new van and will visit us in the future for all of your vehicle needs! Thanks!


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  • Just stopping in to look at a sticker
    November 8, 2017

    I had just stopped to look at the sticker on a CRV, and I ended up buying a car. James was terrific. He answered all my questions about differen...

    Frank Ancona Honda

    Thank you for taking the time to leave us a positive review. We are so happy to hear that James was able to answer all of your questions and help ...


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    I had just stopped to look at the sticker on a CRV, and I ended up buying a car. James was terrific. He answered all my questions about differences between dealerships, and the cost of the car. He gave me a fair trade in value on my other Honda, and I ended up getting the CRV from them. :-)

    Does recommend this dealer
    Frank Ancona Honda

    Thank you for taking the time to leave us a positive review. We are so happy to hear that James was able to answer all of your questions and help you find a new CR-V. We hope that you will continue to visit Frank Ancona Honda for all of your future vehicle needs.


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  • Quick, easy, informative- stress free
    November 8, 2017

    The staff at Frank Ancona knew exactly how to treat me as an individual. They got me the right information on the cars I was interested in, helped...

    Frank Ancona Honda

    Thank you for taking the time to leave us a five-star review. We are glad to hear that you enjoyed our no pressure approach to sales. We work very...


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    The staff at Frank Ancona knew exactly how to treat me as an individual. They got me the right information on the cars I was interested in, helped guide me to an easy decision, and then were incredibly fast at helping me achieve my goal: Just give me the keys man! Once the decision was made, the processing was done and I was out of there in less than an hour. Crazy fast and crazy convenient.

    Does recommend this dealer
    Frank Ancona Honda

    Thank you for taking the time to leave us a five-star review. We are glad to hear that you enjoyed our no pressure approach to sales. We work very hard to make the car buying process easy and are glad to hear that you were able to find the vehicle that suited your needs and budget. We hope that you will continue to visit us for all of your vehicle needs in the future.


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  • Understanding & Accomodating
    November 6, 2017

    Our experience with Auggie at Frank Ancona was spectacular. During our first visit, I told him I was comparing vehicles and I still had at least o...

    Frank Ancona Honda

    Thank you for taking the time to leave us such a detailed and glowing review. We are pleased to hear that you had a positive experience working wi...


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    Our experience with Auggie at Frank Ancona was spectacular. During our first visit, I told him I was comparing vehicles and I still had at least one other dealership to visit. He understood and didn't brush us off or unnecessarily pressure us. He took the time to take both my husband and me on two test drives on two different days. He even brought a vehicle to our house so we could try out our kids' car seats without having to bring our kids to the dealership. Next time we're in the market for a new vehicle, we'll definitely stop by and see what Auggie (and Frank Ancona Honda) has to offer. Working with the finance department was about as expected. When we were debating about the add-on items, Chad was more than willing to let us use the office to discuss.

    Does recommend this dealer
    Frank Ancona Honda

    Thank you for taking the time to leave us such a detailed and glowing review. We are pleased to hear that you had a positive experience working with our dealership. We pride ourselves on providing a relaxed car buying experience and are happy to hear that you did not feel pressured. We hope that you will visit us for any and all of your future vehicle needs.


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  • Great Experience - Already bought two cars from Frank Ancona
    October 30, 2017

    Just wanted to mention that I had another great experience with Frank Ancona Honda. Dave Blair did an excellent job of showing my wife and I seve...

    Frank Ancona Honda

    We are so pleased to hear that you had an exceptional experience with Frank Ancona Honda. While we are sorry to hear you did not choose a Honda, w...


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    Just wanted to mention that I had another great experience with Frank Ancona Honda. Dave Blair did an excellent job of showing my wife and I several Hondas. He was highly knowledgeable and clearly listened to our objectives. Mr. Blair even explained how to better adapt our current Honda Civic to our unique driving positions. The only reason I did not buy Honda, this time, was because Honda did not yet offer what I wanted - which is too bad because I really think Honda shows one of the most high value/affordable, best made and elegant brands on the market and Dave Blair can tell you why. I will be back to Frank Ancona next time.

    Does recommend this dealer
    Frank Ancona Honda

    We are so pleased to hear that you had an exceptional experience with Frank Ancona Honda. While we are sorry to hear you did not choose a Honda, we hope that you will keep Frank Ancona Honda in mind for all of your future vehicle needs.


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  • A good new car buying experience
    October 24, 2017

    At 80 we needed a vehicle that was easy to get in and out of and since this would be our 12th Honda we decided on the 2017 Honda CRV-ex. A great ...

    Frank Ancona Honda

    Thank you for the great review! We are pleased to hear that you found a new car at our dealership. We hope that you enjoy your new CR-V. We hope t...


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    At 80 we needed a vehicle that was easy to get in and out of and since this would be our 12th Honda we decided on the 2017 Honda CRV-ex. A great car/decision BTW! Fortunately James Trotter was the next salesman up and he saw to our needs without any pressure or a bunch of add-ons. We new what we wanted and that is what he sold us after offering us a fair trade-in and discount. Hazzle free! Ask for James "the Jet" and you won't be sorry.

    Does recommend this dealer
    Frank Ancona Honda

    Thank you for the great review! We are pleased to hear that you found a new car at our dealership. We hope that you enjoy your new CR-V. We hope that you will continue to visit our dealership for any of your vehicle needs in the future.


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  • Good Car Buying Experience
    October 23, 2017

    We have not bought a new car in ten years, so even though we were buying the same car again, the changes in the car are a little overwhelming. Our...

    Frank Ancona Honda

    Thank you for taking the time to leave us a five-star review. We are happy to hear that our sales team was able to help you find a new vehicle and...


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    We have not bought a new car in ten years, so even though we were buying the same car again, the changes in the car are a little overwhelming. Our sales person was very patient explaining all the computerized features. He even invited us to come back later for a more detailed explanation of how all the apps work. We got the price we were looking for as well. I would highly recommend Honda to anyone.

    Does recommend this dealer
    Frank Ancona Honda

    Thank you for taking the time to leave us a five-star review. We are happy to hear that our sales team was able to help you find a new vehicle and took the time to explain all of the new features to you. Please keep us in mind for any of your future vehicle needs.


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