My daughter bought a used Taurus from Olathe Ford last week. It was a wonderful, no pressure experience! Everyone we came in contact with was extremel...y friendly and accommodating. We got the perfect car at a perfect price! We will be return customers.
I was first in line on a Saturday morning before Christmas to get "The Works" on my F-150. Mike Wells came out to greet me before they opened to chec...k me in and get my truck inside. He set a realistic expectation for how much time it would take and delivered on that expectation. He went over the report with me, was very friendly and personable, made his recommendations and expert advice. I always enjoy the service Dept at Olathe Ford, they have taken care of my truck and my wife's Escape with the utmost care and respect. Courteous and professional. I worked at a Ford Dealership in the Greater KC area for 10 years as a manager, I know it isn't easy to put a happy face on first thing on a frigid Saturday morning. We appreciate what Mike Wells and the entire Olathe Ford Service staff do for us! Thank you for being a great local dealership.
Jason Beers was extremely knowledgeable and helped us every step of the way. No pressure and the easiest car buying experience I have ever had!
I wanted to purchase a car, I knew which one it was, but I was advised that you would not drop the retail price even a dime. I don't know how many ca...rs I have purchased from you over the years but I know you have made thousands of dollars off of me. Look it up. So in the end it is all about money to you people and repeat business makes no difference. I never would have believed it and after all the vehicles I have purchased there. We Live And Learn Don't We!
Our family purchased our last 3 cars at Olathe Ford. They really make it a fun experience.
This was the second time in for a check up and oil change. As I moved from out of state I am happy to find a dealership I am pleased with. The gentl...emen I saw were polite and couldn't' have helped any more. While I waited for the work to be done everyone that came by asked if there was something they could get for me. They washed and cleaned the car as if new. . I am certainly going to recommend Oletha Lincoln.
This was a smooth, possitive experience from first contact through picking up my new Fusion. I will return!
Upon dropping our car off for some repairs I was put in a vehicle that I hated, I had to contact Mike in order to find out the status of my MKS. He re...sponded via text which made me feel like I was bothering him, he eventually switched out the loaner car twice I'm not a fan of any other Lincoln models, the questions that I asked either were shunned at or ignored, when I picked my car up it was filthy, I will never go to Olathe EVER again. The receptionist is so sweet!!!! Last week I went to Northtowne Lincoln just for a smell in my trunk, they assured me it was a new tire smell, but they washed my car took better care of it in one hour, than Olathe did having it for a whole week. I only gave two stars because Mike did eventually switch out the loaners, if I drive a nice car don't try to give me the ugliest loaner that you have to offer, oh and he forgot that he told me that he would have a loaner for me! MKT or MKC is not my style of car to drive at all.
Mike and Mindy did a wonderful job getting my MKX in and out without an appointment. Fixed the tire and performed routine maintenance as needed. Kept ...me informed all the way.
Great service showed us how to use all the technology gave us exactly the caree werelooking for. Explained all our options. Great team. Corbin did a...n excellent jobs did Sam