New 866-786-1512 Dealer Website
Used 866-697-5099 Email Dealer
Service 877-669-3751

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.3
129 lifetime reviews.
  • Nice experience

    Traded one used car with a bad transmission for a slightly newer one.They offered me a very fair trade price and competitive sale price with no ha...


    Show Full Review

    Traded one used car with a bad transmission for a slightly newer one.They offered me a very fair trade price and competitive sale price with no hassle. Everyone was professional a respectful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Flawless Experience

    Found a car online and submitted our inquiry to Olathe Ford Lincoln. Every step of the process from first contact to getting our car from Kansas t...


    Show Full Review

    Found a car online and submitted our inquiry to Olathe Ford Lincoln. Every step of the process from first contact to getting our car from Kansas to Arizona has been flawless. Never had a better car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Hard to get any information about warranties.

    This dealership was so frustrating. They had a Ford Focus on their website, and when I emailed them they would not give me the info I asked for a...


    Show Full Review

    This dealership was so frustrating. They had a Ford Focus on their website, and when I emailed them they would not give me the info I asked for about the warranty on the car. I just wanted to know if they stood behind the car before I made an offer. I did go down and look at the cars on their lot, but I could not find the car advertised on their website

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • First Time Buyer

    I bought my first car a week ago and I couldn't be more in love with it! The best part is that it was such an easy, hassle free, and stress free p...


    Show Full Review

    I bought my first car a week ago and I couldn't be more in love with it! The best part is that it was such an easy, hassle free, and stress free process and experience all thanks to Scott and Pat. They really had my back and I honestly wouldn't have been able to afford what I really wanted without their help. I really felt welcome there and I felt no pressure to actually buy anything if I didn't like the numbers. I'm so thankful to have had the experience I did, and to have had such great guys helping me out!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Dealership

    I bought my Ford Focus from Olathe Ford Lincoln. Curtis Walters and the sales Staff treated me like family.

    Dealer Response

    Thank you so much for your business and the kind review. Please let us know if there is anything we can do to make your experience even better.


    Show Full Review

    I bought my Ford Focus from Olathe Ford Lincoln. Curtis Walters and the sales Staff treated me like family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business and the kind review. Please let us know if there is anything we can do to make your experience even better.


    Hide Full Review
  • Long time Ford owner

    I currently own 3 Fords. Have dealt with Olathe Ford for 35+ years. Usually Olathe Ford is the most expensive for repairs. The reason I currently ...

    Dealer Response

    Dear Long time Ford Owner- Thanks for being a loyal Customer. I apologize for the slow service you received. We are working internally to impro...


    Show Full Review

    I currently own 3 Fords. Have dealt with Olathe Ford for 35+ years. Usually Olathe Ford is the most expensive for repairs. The reason I currently avoid them was the miserable job their "quick trip" performed last time. Very slow and wanted to perform unnecessary expensive extra repairs. It hasn't always been this way. They were once the repair place I could count on.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Long time Ford Owner- Thanks for being a loyal Customer. I apologize for the slow service you received. We are working internally to improve our process. Please contact Operations Manager Mario Washington at 913-269-5156. Thanks Mario X. Washington Olathe Ford Lincoln Operations Manager Cell: 913-269-5156 mario@olatheford.com


    Hide Full Review
  • Olathe Lincoln

    Olathe Lincoln has always been very cooperative and helpful

    Dealer Response

    Thank you for the 5 stars! Please let us know if there is anything more we can do to assist you.


    Show Full Review

    Olathe Lincoln has always been very cooperative and helpful

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 stars! Please let us know if there is anything more we can do to assist you.


    Hide Full Review
  • Was hard to get information

    I was looking at a used Ford Focus on their website. I sent a request for information, all I wanted to know was what type of warranty came with ...


    Show Full Review

    I was looking at a used Ford Focus on their website. I sent a request for information, all I wanted to know was what type of warranty came with the car if you purchased it. They replied with a number of emails from different people but no one would tell me if the car came with a warranty and what kind of warranty it was. It made me feel like they were up to something so I decided to look at another Ford dealer. I would recommend if they get a request thru their website that they answer any questions that may come their way if they want customers to come down and test drive the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service Recall Fiasco

    Service – I had a Ford Recall notice to get a modem replaced, and the letter indicated it should be an hour-long process. After several phone call...


    Show Full Review

    Service – I had a Ford Recall notice to get a modem replaced, and the letter indicated it should be an hour-long process. After several phone calls, being put on hold for a total of at-least 1 hour, 6 DAYS of not having my vehicle, and the frustration of dealing with excuse after excuse, I finally had my car back. The receptionist and phone etiquette across the board was rude and highly unprofessional. The delays were inexcusable and the part should have been on-hand when I dropped the car off (it was a week before I could even get it on the schedule, which was ample time to get the part needed delivered to the service center). I will never return to the Olathe Ford Service center, nor will I ever recommend it to anyone. My advice is to find a different dealer that is more professional and customer-friendly - even if it means you have to drive another 30 minutes out of your way. Terrible experience. Amy (terrible phone etiquette), Chuck (service tech), Martin (service manager)

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great to work with

    Went in not really knowing if i wanted to buy a new truck or not and didn't pressure me to buy anything right away. Everything went smooth from th...


    Show Full Review

    Went in not really knowing if i wanted to buy a new truck or not and didn't pressure me to buy anything right away. Everything went smooth from the test drive to handing me the keys. I got everything I asked for. Couldn't be happier with my decision to go through Olathe Ford!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review