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Reviews

Average Ratings

4.8
Average based on 130 reviews.
  • Great People

    Both Brad and Kyle were a pleasure to work with through the process of buying a new Outback. Brad listened to what was important to my wife, as w...


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    Both Brad and Kyle were a pleasure to work with through the process of buying a new Outback. Brad listened to what was important to my wife, as well as what fit our needs most. At no point, did I feel pressured or uncomfortable with the process. Kyle and Brad came together to give us the best deal on the price of the Outback, the value of our trade in, and the financing. Kyle worked through a lot of my questions and concerns on the loan and additional coverage. In the end, Kyle was able to put together an extended service plan at a competitive rate. Brad was there the next day when I went back to drop the title off to personally thank me and make sure everything was smooth. Even though it was his day off, it was important to him to make sure I was well taken care of and that makes a world of difference to me. This is the 7th vehicle I've purchased and definitely one of the best dealership experiences I've had. We will be back to buy our next Subaru...just hope Brad and Kyle are still there in 20 years when this one is on it's last legs. Thanks Olathe Subaru.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • So Glad I Bought My First Car from Olathe Subaru

    I had a funeral to attend that was a couple hundred miles away, and my tire got a hole the wall the day before I had to leave, so I needed a tire....


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    I had a funeral to attend that was a couple hundred miles away, and my tire got a hole the wall the day before I had to leave, so I needed a tire. I called to see if I had a warranty, thankfully I did, but they were booked solid. The service team was able to squeeze me in at the last second, and I was able to make it to the funeral. Couldn't have made it without these guys.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service!

    Prompt service-completed within time frame as promised. Service waiting area was very clean and comfortable with TV and magazines available along...


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    Prompt service-completed within time frame as promised. Service waiting area was very clean and comfortable with TV and magazines available along with a separate room for those needing a more quiet room for computer work, etc. Appreciated the coffee, water and snacks availability.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great dealership

    Courteous, I was in and out quickly. The waiting room was clean and comfortable. It was a good experience for me.


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    Courteous, I was in and out quickly. The waiting room was clean and comfortable. It was a good experience for me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Reasonable wait time

    The amount of time I waited was reasonable. The chairs are comfortable. The coffee was fresh and hot. The mechanic asked for my permission before...


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    The amount of time I waited was reasonable. The chairs are comfortable. The coffee was fresh and hot. The mechanic asked for my permission before installing new air filters.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • All-Around Great Service

    People were kind and honest and genuinely wanted me to get the car I wanted. I will definitely recommend and return for my next car


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    People were kind and honest and genuinely wanted me to get the car I wanted. I will definitely recommend and return for my next car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service from Olathe Subaru

    The honesty of Patrick and Craig your service advisors, a couple of times I thought I had major problems and your service people found a small iss...


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    The honesty of Patrick and Craig your service advisors, a couple of times I thought I had major problems and your service people found a small issue, they did not try and do service or charge me for something that was not needed. Also your mechanics check out the car when doing an oil change to check for problems and give advice as needed. All work your service people have done with my car over the years has been top quality, NEVER needed to return because something was not done properly

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Dealership to work with

    Everyone was very friendly. I did not feel like I was being pressured to buy. They were easy and pleasant to work with in finding the car I want...


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    Everyone was very friendly. I did not feel like I was being pressured to buy. They were easy and pleasant to work with in finding the car I wanted at another dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Stellar Service, got our perfect car!

    Low pressure sales experience, everyone at the dealership seemed very invested in making sure we were happy with our purchase.


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    Low pressure sales experience, everyone at the dealership seemed very invested in making sure we were happy with our purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying process

    The salespeople were excellent!. They made my trade-in for a new vehicle effortless and smooth for me. They listened to me and met my needs.


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    The salespeople were excellent!. They made my trade-in for a new vehicle effortless and smooth for me. They listened to me and met my needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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