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Reviews

Average Ratings

4.8
1618 lifetime reviews. Includes reviews of Jay Wolfe Toyota from DealerRater.com
  • Happy Prius Owner

    Car is amazing. Great dealership to work with. Everthing they said it was.

    Dealer Response

    Hello Happy Owned, Glad to know that you are enjoying your Prius. April


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    Car is amazing. Great dealership to work with. Everthing they said it was.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Happy Owned, Glad to know that you are enjoying your Prius. April


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  • Didn't do some of the requested work
    May 27, 2017

    In my online appointment request, I had asked that they update any system files (radio, maps, Gracenote, etc.). I don't believe that any of that ...


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    In my online appointment request, I had asked that they update any system files (radio, maps, Gracenote, etc.). I don't believe that any of that was done.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent, customer centric culture
    May 25, 2017

    One of the best new vehicle buying experiences that I have ever had in over 30 years of buying. No pressure, forthright dealings and outstanding ...


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    One of the best new vehicle buying experiences that I have ever had in over 30 years of buying. No pressure, forthright dealings and outstanding customer service.

    Does recommend this dealer

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  • Oil change
    May 25, 2017

    2008 Tundra has always had full synthetic. This time they did blended synthetic. Not happy. I already checked on line for recommended blend and we...


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    2008 Tundra has always had full synthetic. This time they did blended synthetic. Not happy. I already checked on line for recommended blend and weight and type Pricing on my bill does not seem to specify what oil they actually used.

    Does recommend this dealer
    Came in for service or repair

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  • Service Department
    May 25, 2017

    Service attendant was very quick in writing me up when I initially arrived. We went over the work which needed to be performed and also informed m...


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    Service attendant was very quick in writing me up when I initially arrived. We went over the work which needed to be performed and also informed me of the service which was recommended by Toyota on this 40k service (some of which I will wait until the 50k service) He was very courteous and attentive.

    Does recommend this dealer
    Came in for service or repair

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  • Quick, clean, precise
    May 24, 2017

    My visit was easy to schedule, I was in and out in less than an hour, and my vehicle was sparkling when returned to me.


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    My visit was easy to schedule, I was in and out in less than an hour, and my vehicle was sparkling when returned to me.

    Does recommend this dealer
    Came in for service or repair

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  • In for scheduled service
    May 23, 2017

    Got in a little early. I learned that I didn't need an oil change, just tire rotation. That shortened my time waiting; although the lounge and f...


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    Got in a little early. I learned that I didn't need an oil change, just tire rotation. That shortened my time waiting; although the lounge and free cafe service was pleasant enough for a longer stay. The advance schedulers were a little annoying, but when I needed to, I got in.

    Does recommend this dealer
    Came in for service or repair

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  • Upset at first but was resolved to my satisfaction.
    May 23, 2017

    First price for service was unreasonable but Zack & Svc MGR Made it ok. They explained the situation very well so I understood the technical detai...


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    First price for service was unreasonable but Zack & Svc MGR Made it ok. They explained the situation very well so I understood the technical details.

    Does recommend this dealer
    Came in for service or repair

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  • I am truely impressed with John in your service Department.
    May 23, 2017

    John as offered Outstanding service as always. Another Service Agent needed his assistance, John asked if he could answer his co-workers question,...


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    John as offered Outstanding service as always. Another Service Agent needed his assistance, John asked if he could answer his co-workers question, first before printing my docs. I like seeing the team work in the service dept. Had me in and out of there in a very timely fashion.

    Does recommend this dealer
    Came in for service or repair

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  • Great Customer Service
    May 22, 2017

    David was excellent to work with. Very personable and helped us check what all service we needed along with making sure we got the best price.


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    David was excellent to work with. Very personable and helped us check what all service we needed along with making sure we got the best price.

    Does recommend this dealer
    Came in for service or repair

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