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Gary Crossley Ford

(1,131 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 947-2830 (866) 947-2830
Used (866) 919-3972 (866) 919-3972
Service (866) 286-3702 (866) 286-3702

Reviews

(1,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Crossley Ford from DealerRater.

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Charlie was awesome .

Charlie was awesome ..got me a great deal and everything was really easy to get done and on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We’re glad our team made the process smooth and got you a deal you’re happy with. Thanks for choosing Gary Crossley Ford. Drive safely.

Parker did a great job helping me order an Expedition.

Parker did a great job helping me order an Expedition. He kept me updated on when they would start to build it, and when it would be delivered once it was completed. It actually was delivered a lot sooner than expected. I appreciate his help making the process a lot easier!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear our team made your Expedition ordering process smooth. Thank you for choosing Gary Crossley Ford, and we wish you the best with your new vehicle.

Just made my 2nd new car purchase from Gary Crossley

Just made my 2nd new car purchase from Gary Crossley Ford. Always great experience. All their staff in sales, service, parts and finance are a pleasure to deal with. They absolutely excel in customer service and price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you're pleased with your experience at Gary Crossley Ford. Thank you for trusting us again and for sharing such kind words about our team.

We would highly recommend Clark Hewitt.

We would highly recommend Clark Hewitt. He kept us up to date on the arrival of our new Bronco and it’s exactly what we wanted. He is a very knowledgeable and personable salesperson and you’ll get to meet his dog Rocco if you work with him. 😊🦮

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for recommending our team. We're glad to hear that everything went smoothly with your new Bronco. Enjoy it!

Greatest place ever to buy your vehicle.

Greatest place ever to buy your vehicle. Everyone at the store has the same goal. Taking care of customers!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Gary Crossley Ford. We're glad our team met your expectations. Take care!

Great experience, dealt with great folks who made

Great experience, dealt with great folks who made everything nice and easy. Bought my first 2 vehicles from here, and will continue to do so. Trevin is a beast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're pleased to hear that you had such an easy experience with our team at Gary Crossley Ford. Enjoy your vehicles, and we look forward to seeing you again.

I have purchased many vehicles in my life but my purchase

I have purchased many vehicles in my life but my purchase from Gary Crossley Ford was the absolute best! Zero pressure experience, honest sales and management, 5 star service from start to finish. I was offered water and snacks as I walked in the door, treated like a long time friend. When people ask me how the experience was I just tell them one thing, I was not Sold a vehicle, I purchased my dream car from my new friends! Free car washes for life, first class service, full access after the sale. The list goes on! If you are in the market then there is only one stop you should make!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Gary Crossley Ford. Our team takes pride in delivering an experience that makes you feel like part of the family. Enjoy your new car and take care!

Charlie and his boss were great.

Charlie and his boss were great. They were kind and did not get pushy with me. I got the feeling that they wanted me to be happy too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re pleased to know our team made your experience with Gary Crossley Ford enjoyable. Wish you the best.

Lisa was great she know her stuff got everything we were

Lisa was great she know her stuff got everything we were hoping for their entire stage was great definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I'm pleased that our team took good care of your needs. Thank you for choosing Gary Crossley Ford and recommending us.

Charlie, Thank you for being the kindest, most joyful,

Charlie, Thank you for being the kindest, most joyful, and respectful salesperson we’ve encountered during our two-week journey of searching for a vehicle after ours was stolen and totaled. You truly went above and beyond for our family, and we are so grateful. Never let anyone dim your light — your positivity and professionalism made a difficult situation feel manageable. If it were up to us, you’d be Salesperson of the Year! From the very beginning — inquiring online, our first phone call, your constant communication, helping us find the right vehicle, and financing — every step was smooth and stress-free. The entire team at Gary Crosley Ford is exceptional, and we couldn’t be more thankful. We will absolutely be referring everyone we know to you. With gratitude, The Nu’u Family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're genuinely pleased you had such a positive experience with our team during a tough time. It’s great to know we could assist in making your search for the right vehicle smooth and stress-free. Thank you for the kind words and recommendations from all of us at Gary Crossley Ford—your appreciation means a lot to us.