Landmark Dodge RAM

(4.1) 391 reviews

Dealer on Cars.com since December 2003

Currently in stock!

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Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:30 PM
Sun Closed

Reviews

4.1
391 lifetime reviews. Includes reviews of Landmark Dodge RAM from DealerRater.com
  • Wonderful Dealership!

    We live in Kansas, but in order to find the car we wanted had to drive to Independence, Mo. Our salesman, Don, was courteous, personable, not pushy an...d was very informative on the vehicle we were buying. The price was very fair, so we did not have to negotiate. We could not have asked for a better salesman or smooth transaction! They are cleaning the car and also taking it to OUR mechanic to have it checked out for us! Then our mechanic will report to us. This is a great service that I have never heard of any other dealer doing for their customers. We will definitely recommend Landmark Dodge to others!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Terrible customer service

    Most likely the worst dealership to purchase a new car, test drove a new vehicle actually The salesman test drove the new vehicle , he drove it for... 2 miles before he offered for me or my wife to drive it , after telling the manager what happened he said that it was the dealership policy Also, the only dealership that you pay to get a cup of coffee ,

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    Does not recommend this dealer

  • UPCHARGED

    Went to see a Dodge that I was emailed was still available that morning and when I went to the dealership I was notified they sold if a week before so... they showed me something similar and told me it was $13,599 (which was OVER my budget) then I got onto there website to see its listings as $2100 LESS THAN what I was almost sold!

    Customer Service
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    Not Applicable
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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Service & Repair

Service Reviews

4.1

65 lifetime reviews of the Service Department.
Includes reviews of Landmark Dodge RAM from DealerRater.com

  • DO NOT GET YOUR VEHICLE FIXED HERE

    I took my 2009 Charger in for a vehicle reconfiguration, after I spent 20 minutes explaining I wanted a Reconfiguration and not a PCM flash they assur...ed me they would do a full reconfiguration. They called the next day and told me that they tried to flash it and "it didn't work". Frustrated that they couldn't seem to figure out the difference between a flash and a reconfiguration I asked them to just tell me why my PCM wasn't communicating with my ABS control module. They said that the problem was my vehicle had the wrong PCM in it and they needed to replace it for $900 and start diagnosing it from there. Obviously confused by the ridiculous diagnosis of my car which has never had the PCM replaced therefor it would be impossible for the wrong one to be in it, I decided to get a second opinion at Lee's Summit Dodge. LS Dodge informed me that the PCM Landmark was trying to sell me was the wrong one and indeed the PCM that was in the car was original and there was nothing wrong with it, so they did a vehicle reconfiguration and had it fixed in about 20 minutes. Long story short, Landmark Dodge lied to me about performing the Reconfiguration ($125 Charged) then came up with a ridiculous diagnosis of a different/wrong PCM that apparently just magically showed up in my car (another $125 charge) then Lee's Summit Dodge fixed my problem in about 20 minutes ($105) and Landmark Dodge is refusing to refund any money for their part in all this. DO NOT GO TO LANDMARK DODGE FOR ANYTHING!!! GO TO LEES SUMMIT DODGE

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    Does not recommend this dealer
    Came in for service or repair

  • Repair in body shop 2015 Ram 1500

    In too big of hurry and backed into a concrete light pole destroying my bumper and built-in trailer hitch. Stopped by Landmark Dodge because it is wh...ere I get my service done. Went in and met body shop manager Brad Wood. He immediately came out and crawled around under my car on the hot asphalt identified what was needed. Walked me back in and ordered the parts while I was standing there and told me to come back next day. I dropped my truck off that morning and they had it done in half a day . Unfortunately I have been to numerous body shops in my day. This one is by far the best, most reasonable and friendliest one I have ever dealt with. Brad is a first class dude. David O'Keefe Stilwell KS

    Customer Service
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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2003

The new and pre-owned inventories at Landmark Dodge Chrysler Jeep are always stocked with a wide variety of Chrysler, Dodge and Jeep vehicles. The qualified sales representatives and expert auto technicians provide you with a straight forward, no hassle shopping and service experience every time. Come and meet us today at 1900 S Noland Rd; you can everything our Independence, MO dealer has to offer!

""Home of Warehouse Pricing""
Landmark Dodge RAM
1900 S Noland Rd Independence, MO 64055
New (816) 295-6333
Used (816) 295-6382
Service (816) 295-6339
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