Heartland Chevrolet

Reviews

4.9 out of 5 4.9
195 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    August 13, 2018

    Okie.. So I stopped by and finalized a car. Now before leaving the parking lot with the new (used) car, i found that the car doesn't have a GPS. spoke... to the sales person and was told "Ford's now manages GPS application using Sync services". I believed him and decided to activate the feature when i reach home. I found that Sync has been disabled for 2011 till 2016 models. Called a ford dealer ship and was informed that vehicle does not have GPS hardware installed and it will cost me $1500 to get it installed. Called Lucas (sales person) back and informed him about the situation. response was "You are on your own". So finally left with a BAD taste and dealers attitude on GFY. They were great when i was buying the car, but after i bought attitude completely changed! I am going to raise this up to the credit companies and leave review about how a false promise/suggestion was made and how much of an extra effort was made to feel a customer satisfied!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with a professional experience, so we are disappointed to hear that yours w...as not up to par. Please contact us at (816) 479-5160 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    May 2, 2018

    Since we purchased our Corvette from Heartland, they have always "had our back" when service was required. In our opinion, Heartland is the best Chevrolet... dealer in the Northland, and probably in the entire Kansas City area.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Dennis and Peggy! Thank you so much for your kind words and this wonderful review! We always strive to provide top quality service to every gues...t, and are pleased to hear that you enjoyed your experience here at Heartland Chevrolet!

  • September 1, 2015

    This is my second purchase. I trust John Scrivo and he is the reason I come back. Besides I am "picky" about what I want on the car I buy and I know... he will take care of things for me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your continued business with Heartland Chevrolet! We're glad to have customers like you around Linda. Please call us with any other questi...ons, comments, or concerns you may have! Heartland Chevrolet 816-781-3500

  • 5.0 out of 5
    April 24, 2018

    Purchased a 2018 Traverse from Heartland Chevrolet

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Heartland Chevrolet and we hope to see you again soon! Please don...'t hesitate to reach out to us if there's anything more we can do!

  • 5.0 out of 5
    April 22, 2018

    Heartland Chevrolet is always great to work with. Joe Searcy in the Service department is fantastic and truly concerned about getting you back on the road... happy and at the best value. I highly recommend Heartland for your service needs,

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Dennis, Thank you so much for the recommendation! We appreciate you taking the time to leave us this feedback. If you ever need anything else from... us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    April 21, 2018

    They are fast and helpful for a ride . I have been taking my car there for several years. Joe is Great to work with.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Judy! We are so happy to read such a great review about Joe and Heartland Chevrolet! Thank you, and have a fantastic day!

  • 5.0 out of 5
    April 11, 2018

    Dealership personnel were courteous, helpful, and willing to deal. A pleasant experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Susan, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be ...the case during your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    April 6, 2018

    Overall experience was quick and easy with great service from all departments. Thanks to everyone involved in our purchase for our new ride. Each individual... from the GM to the Salesman and Finance Manager knew their parts and made the experience quick and easy. After several months of research/shopping around we found that Heartland Chevrolet had the best deal in town.Thanks again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Devin, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything furthe...r we can do for you, we are happy to help!

  • 5.0 out of 5
    March 29, 2018

    Joe was very professional and really worked with us to get what we wanted

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Bobby, we really appreciate your feedback! We can't wait to see you again, have a great day.

  • 5.0 out of 5
    March 22, 2018

    Very good sales team and excellent service team. These guys are very helpful and good to deal with.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

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