Aristocrat Motors Hours
Voted Best Foreign Auto Dealer by Ingram's Magazine readers for 2012, Aristocrat Motors is the premier luxury automobile
dealership in Kansas City. Specializing in the sales and service of Mercedes-Benz, smart, Land Rover, Jaguar, Porsche, and Maserati vehicles, we also carry a selection of over 100 immaculate pre-owned cars. Visit us online at www.AristocratMotors.com for more information.
"Kansas City's Destination for Premium Automobiles"
Worked with Tony in the used car department. He and everyone we worked with with just excellent. Fair prices, knowledgeable folks, and a no-pressure... experience. I highly recommend them!
My experience at the dealership was excellent Scott and his crew were extremely helpful couldn’t ask for better service not to mention the loaner car which... was a bonus one of the best dealership I’ve had the done business with¿
I had a problem with the upholstery on my new LR4. The service manager at Aristocrat reexamined the problem and had the vehicle repaired. Thank you Aristocrat... for stepping up to resolve this concern. I really like the car because it is fun and easy to drive in tbe City as well as a capable towing and handling off road conditions in the country. Our sales person Drew Frisbee was very knowledgable about the car. We appreciated his time demonstrating the LR4's capability. Mr Frisbee was very professional. With my previous concern resolved, I look forward to many enjoyable years driving the Land Rover and obtaining service at this dealership.
Thank you very much for your positive feedback! Enjoy your new Land Rover!
Dear Emily, I would like to thank you for your great service, that was extremely helpful. I am so happy to find the Aristocrat Motors. Amparo
It is rather unfortunate that Land Rover options in Kansas City will only lead you to Aristocrat Motors. On 10/4 I spent a good portion of my Saturday... visiting with the sales staff there. What a waste of time this turned out to be. Had I known that they could really care less for my business, I could have spent this time visiting with a dealership who actually wanted to sell me a car. I can tell you maybe a total of three features the Range Rover I test drove has, because 10am on a Saturday is apparently too early for the sales rep. Multiple staff members repeatedly commented on why I wanted to get rid of my mustang from "We love seeing you drivers in October." to "What are we supposed to do with that car on our lot? and "You know, there is a Carmax down the street." and "Maybe they (Ford) should not mass produce their cars." Nonetheless it didn't surprise me when the guy who quoted my car told me it was not worth much and that it needed new tires. This 2013 car has 11,000 miles on it's Pirelli tires. I can assure you the tires are fine. The manager even approached me and said to give them some time and they could call around to see if they could give me more for my car. It is now 10/21 and I am still waiting for this call. I have; however, heard from their Internet Sales Manager, who has honestly been the most thoughtful and professional contact there. I certainly wasn't taken seriously from the minute I drove my 5.0 mustang on their lot. What makes this story even better is I did get a new car on 10/6 that out features the Range and my 'over-produced' mustang already has itself a new home, with the same tires... in October.
I had contacted Aristocrat through Cars.com about a specific vehicle. Brian Stacey called and emailed me within an hour to discuss the car and answer any... questions that I had. He was very professional and I appreciated the extra effort he made to find out some specifics for me.
I have a brand new 2013 Land Rover. The seams on the leather seats are pulling apart. The pocket stitching Is not reinforced well. I have tried to have... Land Rover cover this problem under warranty as it is a brand new car. I place only the car brochure and the game controls in the pockets. I simply cannot believe the lack of customer concern by this company, both the dealer and the manufacturer who seem to be in agreement in standing firm to not resolve my problem and blame me for using the pockets. I have had many cars with functional seat pockets, but this expansive car apparently cannot withstand very light use of its leather upholstery. Land Rover is choosing not to stand by its product. I would not place much confidence in the car''s warranty policy. I spent a lot of money on a car I thought was well made and have been sorely disappointed.
We are so glad we could make sure to contact you and solve your issues! Sorry for the inconvenience. Thank you for your business!
Carl Riley and the entire team at Aristocrat made our recent buying experience extremely smooth and easy during the purchase of our new GLK 350. We were... able to test drive a couple of times and ask questions that were quickly and accurately answered.
After speaking with a rep the otherday and telling me he would look into this matter, I notice this vehicle is still posted as available after being told... there was a deposit.
Sir, we apologize for the inconvenience you encountered with the SL being unavailable when you came to the store, as it had a deposit on it to be purc...hased by another customer. After that customer changed their mind, the car is now available again. Please contact our customer relations manager, Robert Hellweg at 913.677.3300 , who would like to hear your concerns further.
This SL550 has been advertised for more than a month. Still no photos. Went to look at SL550, still sitting in service, full of dirt and dust. Drove an... hour to find vehicle had a deposit. Spoke with saleman 3 hours earlier snd was told come in for a test drive. What a waste of time. If you have time and money to waste worth the drive.
Mr. Doe, I apologize that the Mercedes-Benz SL550 was not available at the time you came by and if you were misinformed that it was. The vehicle is n...ow through service and available for sale. Could you please contact our customer service manager Robert Hellweg to discuss the matter so that we might make it right for you and improve our store for future customers? He can be reached at Robert.Hellweg@AristocratMotors.com or at 913.677.3300. Thank you.