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Used 877-805-1176 Email Dealer
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Reviews

Average Ratings

4.2
Average based on 38 reviews
  • A great buying experience.

    I went to the dealer expecting lots of pressure and was surprised to be treated very well. Mike was a good salesman and had no problem with me loo...


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    I went to the dealer expecting lots of pressure and was surprised to be treated very well. Mike was a good salesman and had no problem with me looking around for a used car. He was very patient with me and we ended up buying and driving away with a pre-owned car that day.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Shawnee Mission Ford is Great

    This is the fourth car we have purchased from Shawnee Mission Ford. We love Mike Alzatar and appreciate that he does not use pressure sales tact...

    Dealer Response

    Thanks for your awesome feedback and your continuous business! Mike is a fantastic member of our team and we are glad to hear how much you enjoy t...


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    This is the fourth car we have purchased from Shawnee Mission Ford. We love Mike Alzatar and appreciate that he does not use pressure sales tactics. We have also had great experiences with service and body shop.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for your awesome feedback and your continuous business! Mike is a fantastic member of our team and we are glad to hear how much you enjoy the excellent, pressure-free service he provides. Thank you for choosing Shawnee Mission Ford and we look forward to working with you many more times in the future!


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  • Kim "UK FAN"

    Sales Associate, Seth Isaacs, took very good care of me through the experience of purchasing a car. I have recommended my friends to contact him.

    Dealer Response

    Thanks for sharing about your experience with Seth, Kim! It is great to hear that he provided excellent service and helped you find the perfect ne...


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    Sales Associate, Seth Isaacs, took very good care of me through the experience of purchasing a car. I have recommended my friends to contact him.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thanks for sharing about your experience with Seth, Kim! It is great to hear that he provided excellent service and helped you find the perfect new car! We really appreciate your business and hope to work with you again!


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  • Extra Charges That Did Not Apply

    I recently had a 2011 Ford Escape worked on at this dealership. On top of labor, and the price of the part, I was charged $24.99 for “Supplies.” I...


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    I recently had a 2011 Ford Escape worked on at this dealership. On top of labor, and the price of the part, I was charged $24.99 for “Supplies.” I questioned them on this charge, and was told there is always a supplies charge and you are billed a percentage of the total labor charge. The issue is that my requested service did not require any supplies to be used. They said that no matter what, there is always a supplies charge. So if you would like to pay an extra 25% for supplies (whether they are used on your vehicle or not), continue going to this shop. Otherwise, I would recommend looking elsewhere.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • Outstanding Support

    I worked with Shawnee Mission Ford when looking for a used vehicle... Although they did not have the specific vehicle I was looking for, they took...


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    I worked with Shawnee Mission Ford when looking for a used vehicle... Although they did not have the specific vehicle I was looking for, they took the time to help me refine my search and determine exactly what I was looking for... They went above and beyond to help me in my car buying experience with the understanding that I may or may not buy a vehicle from them. Their willingness to help and educate me was instrumental in my car buying experience.. I will definitely contact them when i am look to buy my next vehicle.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Great experience and great sales team

    My experience at Shawnee Mission Ford was incredible. When I think of car dealerships I think of pushy salesmen trying to shove a vehicle down you...


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    My experience at Shawnee Mission Ford was incredible. When I think of car dealerships I think of pushy salesmen trying to shove a vehicle down your throat; this dealership is not that way. I called Mike about a vehicle the day before I visited, and even though they had just received the truck, they made sure it was spotless and in perfect running condition when I got there. Great job Mike!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Bea Wells is the BEST!

    After visiting many dealerships and working with several sales people, I can honestly say that Bea Wells at Shawnee Mission Ford is hands down the...


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    After visiting many dealerships and working with several sales people, I can honestly say that Bea Wells at Shawnee Mission Ford is hands down the BEST! Bea is knowledgeable, friendly, easy to talk to, a hard worker, and stands behind her word! Her service after the sale was also exemplary! She is a real gem and a treasure for the dealership!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Best overall experience

    My Sales Lady was Bea Wells, she is an incredible asset to this dealership. Very personable, honest and knows her Fords for sure. We didn't walk a...


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    My Sales Lady was Bea Wells, she is an incredible asset to this dealership. Very personable, honest and knows her Fords for sure. We didn't walk around the lot to look at vehicles we were driven around. When it came to to working the deal David Bierwirth did the numbers for us and was very fair in our dealings. Truly a great experience

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great experience

    My experience with Bea was fantastic she new exactly what i was looking for it was the best experience that i had ever. She was very nice and help...


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    My experience with Bea was fantastic she new exactly what i was looking for it was the best experience that i had ever. She was very nice and helpful and i will be telling all of my friends and coworkers and the reason why i came is because my parents came and they loved it so they refereed me here and now i love it i would not go anywhere else.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Buying made easy

    Tim Ramsey made our car buying experience very easy. I contacted Tim on Monday to look at the Suburban and it was available on Thursday to look ov...


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    Tim Ramsey made our car buying experience very easy. I contacted Tim on Monday to look at the Suburban and it was available on Thursday to look over. On Friday we took it home to test out and on Saturday before noon we were driving home with our Suburban. Tim is great to deal with and he took care of us!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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