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Reviews

Average Ratings

4.9
92 lifetime reviews.
  • Great Experience

    My wife and I would like to thank our salesman Nick Pritt for such an easy experience. Nick is very low pressure and listens to the customers need...


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    My wife and I would like to thank our salesman Nick Pritt for such an easy experience. Nick is very low pressure and listens to the customers needs. He worked with me over the phone to get as much done as possible so we could come in and make the deal quick. I would also like to thank Mark Hill and Jared Heiniger for being friendly and helping us reach a deal we were comfortable with. We will be coming back to Dellen in the future for sure.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Super nice people.

    Even tho we couldn't get a deal done. They were great people to deal with.

    Dealer Response

    by SteveH -- While we regret not being able to earn your business, we do appreciate that you took the time to let us know that you were happy abou...


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    Even tho we couldn't get a deal done. They were great people to deal with.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    by SteveH -- While we regret not being able to earn your business, we do appreciate that you took the time to let us know that you were happy about the way you were treated while here. Good luck in your search for a new auto. -- Diane Anderson


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  • Fablous

    This is a great dealership, let me tell you why, I bought my car fall 2015 from Linda Mabee, she's amazing and still to this day I pick up the pho...


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    This is a great dealership, let me tell you why, I bought my car fall 2015 from Linda Mabee, she's amazing and still to this day I pick up the phone and can ask her any question. She is always so available, knowledgeable and right there with service. We all buy our cars and trucks from her. So Monday, my oil light is on, I call her, she answers right away, I tell her and she says, let me talk to service, she comes back to the phone and says, "bring it right up they can change the oil right now." It was my lucky day, I was in and out in 1 hr. It made my day, she greeted me and my car went right to service. Barney Orr, saw me stopped and chatted, he is so personable and reaches out to everyone. THANK YOU DELLAN FOR YOUR GREAT PEOPLE !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service!

    I stopped by the service department without an appointment for an oil change while I waited. My truck was taken into the service area very quick...


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    I stopped by the service department without an appointment for an oil change while I waited. My truck was taken into the service area very quickly and the work was completed in less than an hour. Also, very good price on a full synthetic oil change, significantly less than any other advertised price that I have seen. Great service, great price!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • never going here again

    Went in for oil change and low tire pressure. Told the tire had nail and COULD NOT be fixed. I bought warranty to cover tires and windows at time ...


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    Went in for oil change and low tire pressure. Told the tire had nail and COULD NOT be fixed. I bought warranty to cover tires and windows at time of purchase (from another dealership) and they said they did not have to honor the warranty. Went to another dealership that was able to REPAIR my tire as well as fix a factory recall, which Dellen didn't even mention to me.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service from Service Department!

    I stopped by the service department without an appointment to have the oil changed on my GMC Sierra. I asked the Service Writer about having the O...


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    I stopped by the service department without an appointment to have the oil changed on my GMC Sierra. I asked the Service Writer about having the Oil Change Club card punched from the last oil change, as it had not been punched at that time (I didn't have it with me). The Service Writer gladly took care of the problem. It turned out to be the 4th oil change and I got the oil change free of charge! This is EXCELLENT customer service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • service

    I have had my vehicles serviced here for the past 15 years and wouldn't take it anywhere else. Great people! Great service!


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    I have had my vehicles serviced here for the past 15 years and wouldn't take it anywhere else. Great people! Great service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Mister

    Dealer ship has been very helpful with service and purchase of Traverse


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    Dealer ship has been very helpful with service and purchase of Traverse

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • car service

    Overall service is good, it can be slow at times but if you get there early they can service you vehicle pretty quick. My only critique is that th...


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    Overall service is good, it can be slow at times but if you get there early they can service you vehicle pretty quick. My only critique is that they should check to see if your vehicle is under warranty or if you have a maintenence package, or simply just ask the customer if they have either one before the checkout process. It will make checking out go smoother. I was in a situation where they had not checked and they gave me a bill saying I owed "X" amount and I had to inform them that it should have been covered by my warranty, then I had to stand there and wait for another 5 to 10 minutes while they checked to see if that was the case and reprepare the paperwork. Overall decent experience but there is always room for improvement

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Carol austin

    Lin Parsons was very helpful, to get the deal done. Very knowledgeable, pleasant to deal with.


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    Lin Parsons was very helpful, to get the deal done. Very knowledgeable, pleasant to deal with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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