Johnson Lexus of Raleigh

I am always more than satisfied with the service I receive from Johnson Lexus. My service consultant wants to ensure I am always pleased with their performance of my vehicle and the service they provide. I will continue to have my vehicle serviced at this location.

My experience with John Lexus of Raleigh have consistently been outstanding. This visit was for 10,000 mile maintenance was estimated to take 2 hours. The service took 1 hour 45 minutes and of course I enjoyed snacks and coffee while waiting. When my vehicle was ready, Ryan was tied up so another service advisor took care of the check out process so I was not delayed.

I am a busy working mom who has been looking for a car for a couple of months. This dealership was the most helpful of all the ones I visited. The car price was great, as was the condition of the car. They made the process super smooth and quick. Eb was great to work with. Very accommodating, efficient, and struck the perfect balance of following-up, but not being too persistent like some dealerships can be. Such a good experience I would definitely go back when it comes time to buy another car.

Very knowledgeable consultant and friendly. Very helpful and did not waste my time.very good buying experience so Imwould recommend other and be a returning customers.

Alway very professional and customer friendly. Explains the services to take place before work begins instead of after the service is completed. All work is guaranteed, and they do excellent work. I would not trust my Hybrid with anyone else.

After receiving several emails from Jay Dyer, I decided it is time for me to trade my 2010 Lexus Rx350 to 2016 RX 350. Mr. Dyer offers excellent customer service, he provided the attention I needed to make an informed decision, and he was patient. I could not be more pleased with my RX and the quality of service I received. Any one interested in a purchasing a vehicle I would highly recommend you call or go see jay Dyer. The experience was GREAT.

Travis Howard was very kind and patience with me and could answer every question that I had about the car.

The people who work at this dealership seem to care about your buying experience and want to make it as smooth as possible and enjoyable as possible.

overall the people were friendly and helpful, however the prices are extraordinarialy high for the work that was done. If prices were more reasonable I would rate the experience as excellent

Excellent service from Johnson. They do a fantastic job enhancing the customer experience. My vehicle was returned cleaned and I was escorted to my car while being explained the service results.