Reviews
Accessible & Awesome!
Travis Howard and the Johnson Lexus team make car buying easy. This is my third Lexus purchase, and even when I think things can’t get better, Travis finds a way to outperform! I wanted something larger than my last two cars, but something that also reflected my personality (zippy). In less than 24 hours from my first text, he got me all set up in a gorgeous RX! The tech and finance managers also made the experience easy and quick. I’d happily recommend my entire team to anyone looking for a new or new-to-them ride!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for complimenting our team members! You've certainly made our work worthwhile with your review!
Purchase
We are very pleased with Johnson Lexus of Raleigh. Our salesman Travis Howard always provide excellent customer service. Great place and great vehicle. We are more than satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You all make that Lexus look GREAT! Thank you for sharing your experience and your photo. :)
Excellent Customer Service!!!!
Mr. Travis Howard is the best! He was able to help me pick the perfect car for me. Very knowledgeable and treated me like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your compliments!
Above and Beyond
Our experience with Johnson Lexus was exceptional. Randy Noe went above and beyond to ensure that our entire Lexus purchase experience was a positive one. He was professional, knowledgeable, and personable. We plan to return again for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love when guests decide to join our automotive family! Thank you and welcome! :)
Awesome experience,
When Elliott bought his first 2016 used car from Johnson Lexus this week. Mr. Zack Gray was very understanding of his needs in the type of car he was looking for. He was very please with the deal and the price of the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to have been able to help!
Sales and delivery
I look forward to a long lasting relationship with Johnson Lexus. They carry a level of excellence that I have yet to see in the industry. I passed 3 Lexus dealerships and drove 130 miles to buy my car and I will continue to support them as long as I drive a Lexus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for continuing to regard us as your preferred Lexus dealer! Having you as a loyal member of our automotive family means everything to us.
Johnson Lexus of Raleigh Great Dealership
The people of Johnson Lexus of Raleigh was one of the nicest dealerships I have ever had the pleasure of buying a car from. Their friendly staff made every effort to help me out in any way they could. The next time I am in the market for a new car, I will be making either a phone call to Scott Eason, or making a trip over to the dealership to meet him in person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is our privilege to serve you! Thank you for choosing Johnson Lexus! :)
Awesome experience
When we bought our new car 20 years ago from a Dodfe dealer it was a horrible experience. Eb and others at Johnson Lexus of Raleigh were gracious, informative, and easy to work with. I highly recommend working with Eb if you need a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear that you enjoyed your experience with us just as much as we did with you! :) Welcome to the Johnson Lexus family.
Great Customer Service!
I made a appointment Friday 7-19-2019 for a Oil change service And a State inspection and free Car wash - And had a loaner car for a day until my Lexus were finished/ My Service Rep Casey Cooper did a Great job - This is the Best Dealership ever, Everyone there are so friendly and kind - I love my Lexus! Thanks- Casey
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You love your Lexus and we love you. :) Thank you for sharing your service experience!
Echard experience with JOHNSON LEXUS
Johnson Lexsu was the best dealership we experienced. Mr. Travis Howrd is truly the most patient & intelligent agent we know. We recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much!