Mark Jacobson Toyota Scion

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Mark Jacobson Toyota Scion Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

12:00 PM - 7:00 PM

About Our Dealership

Dealer on Cars.com since May 2003

Welcome to Mark Jacobson Toyota! Thank you for considering your next vehicle purchase with us! Our staff is standing by

...

to provide you with all the information you need to make your shopping experience fast, friendly, and fun! If you have any questions, please feel free to contact us directly at 919-493-5599. We are conveniently located at 4516 Durham Chapel Hill Blvd, Durham NC 27707. Mark Jacobson Toyota offers a 3-DAY MONEY BACK GUARANTEE on all used vehicles we sell! For more information or to view our specials please visit our website at www.MarkJacobsonToyota.com

"Mark Jacobson Toyota - WE SAY YES!!!!!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
140 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 7, 2018

    Don’t buy acar there salesman TJ sold me a. junk car no brake lights no windshield wipers and manager don’t care too you will get ripped off

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Gene, I'm Luke Czubay the General Manager of the dealership. Could you please contact me directly at 919-323-7114? Thanks you!

  • 5.0 out of 5
    November 15, 2017

    Five stars all around! This year will mark my 20th year working with your dealership. From buying a car to servicing it, which let’s face it- Toyota’s... hardly break, if ever, and that due to your kindness and lack of sales pressure, I couldn’t be happier.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 23, 2014

    I must admit that because of past experiences where I have purchased a car and having to deal with pushy salesmen who tried to talk me into something just... to make the sale, instead of helping me get what I wanted, I was extremely surprised at how courteous and helpful Robert and the entire crew at Mark Jacobson were. I had the most stress free, relaxed time that I have ever and I MEAN EVER HAD buying a car. We felt like we were among friends it was great ! I will come back again and again and I WILL recommend Mark Jacobson to everyone who is looking to purchase a new or used vehicle! We were totally satisfied with our purchase and the sales crew ESPECIALLY ROBERT"!!!!!!!!!!!!!

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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly appreciate the kind words, Connie! We look forward to working with you for years to come, welcome to the MJT family! Doug Hanenberg General M...anager - Mark Jacobson Toyota

  • 1.0 out of 5
    October 30, 2017

    Please do Not take your car to the toyota dealership for work or maintance. They overnighted my lug nuts and caused my wheel bearing to crack and now they... refuse to fix it. I have been there all day and they tried to tell me it's my fault

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 20, 2016

    On July 27, 2016 I visited Mark Jacobson Toyota's sales department to take a test drive and receive a price quote. The sales representative was named J***... L***. Before obtaining a price quote with financing options, she specifically promised me (orally) that it would be a soft pull of my credit. Later as I requested a credit disclosure from TransUnion, I discovered, to my astonishment, that the credit pull turned out to be a hard pull (i.e. "regular inquiry"). I then contacted J*** L*** repeatedly via different means regarding this matter, but she refused to reply.

    2.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi STC thank you for sharing your concern. Please reach out to me directly so we can look into this for you. Our store's phone number is 919-493-5599 ...and I'm Luke Czubay the New Car Sales Manager.

  • 5.0 out of 5
    January 27, 2016

    Alex Dias as always gave us good service in the purchase of a new Prius. He is a great salesman and goes above and beyond. This is our second purchase... from him. I cannot imagine having another salesman. Thank you Alex.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2015

    Ramzi was the person who made this experience amazing for us! He helped in so many ways and made it possible for us to walk away happy, I recommend this... dealership and most importantly Ramzi for your buying experience!!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2015

    Ramzi was amazing to deal with, he helped make my buying experience amazing! I would highly recommend this dealership. Ask for Ramzi he is amazing!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2015

    Ramzi was amazing! He helped in every way possible! He was very nice and I would recommend anyone to go buy a car from him! A huge thanks from my family... to this guy!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2015

    I bought this car two weeks ago, and I really like my new car. The sales consultant, Davis helped me a lot!! I am a foreigner and I know rare things about... buy a car, so I am worry about that first, but he helps me a lot and it was a really nice experience buy a car here. I really recommend this car dealer!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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Mark Jacobson Toyota Scion

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