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Working at a small store has its advantages. I learned to focus more on the customer, and to focus on and love all things VW. Over time, I've acquired a passionate respect for the quality of the VW brand, and I make sure that I pass on my passion to my customers. Now that I work at a larger dealership based in the northwest Chicago suburbs for over two years, I love meeting many new people from all over the world. 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Consultant","emailTxt":"mkowalewski@theautobarn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/af225a49e919.jpg","drDealerId":13618,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Sales"}]

The Autobarn of Mt. Prospect - Volkswagen

Rectangle 48
Sales
Service Closed

The Autobarn of Mt. Prospect - Volkswagen Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2000

The Autobarn Volkswagen of Mount Prospect opened in July of 1998 and was converted to become Chicagoland's largest Volks

...

wagen Marketplace during 2002. Our non-confrontational sales approach and focus on service and really satisfying customers works well in the Western Suburbs, and we continue to grow.

"New Cars, Old Friends! AutobarnVWmp.com"

Service

Oil, Filter Change

$49.99 and up*

Tire Rotation

$24.95

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1505 lifetime reviews. Includes reviews of The Autobarn of Mt. Prospect - Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 16, 2019

    Cesar was absolutely wonderful! From the initial email follow up from my true car inquiry to me driving off the lot with my brand new Tiguan. Autobarn... had the EXACT trim, color and interior I was looking for. Cesar took the time to review the car with me, the pricing and Bojan even let me take it home for 2 days to make sure I loved it! Cesar did such an amazing job to make sure I left happy. When I came to pick up my new tiguan he had it clean as a whistle waiting in the showroom. The other dealership I used to buy from told me I literally got a crazy deal!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cesar Martinez

    Sales Consultant

    (5.0) 19 reviews

  • 5.0 out of 5
    January 15, 2019

    We are very happy with our ongoing service requirements as met by the Autobarn team. This time we worked with Jon Paul, who has serviced our 2 Passats... and Cabriolet several times over the years. Honest, fair, reputable and knowledgeable are the words that come to mind in describing our experience. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Paul

    Service Advisor

    (4.9) 193 reviews

  • September 3, 2018

    Awesome salesperson Ozzy. Made buying a car great very personable made sure we were taken care of throughout the whole day. Worked hard to sell this... car.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ozzy Sarwar

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    January 13, 2019

    I'm always treated well at this dealership. The staff is friendly, knowledgeable and courteous. Even though it's a bit out of my way I always make it a... point to go the the Autobarn of Mt. Prospect.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ray Puentes

    Service Advisor

    (5.0) 114 reviews

  • 5.0 out of 5
    January 12, 2019

    Prompt service at time of appointment and was made to feel very welcome. Comfortable area while waiting for service to be done. Will recommend this dealer... to my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cesar Martinez

    Sales Consultant

    (5.0) 19 reviews

  • 5.0 out of 5
    January 4, 2019

    Jack Langefeld was the most courteous and helpful salesman we have ever had the pleasure of working with in purchasing a new car. We would very highly... recommend Jack to any of our friends who may be interested in purchasing a new VW. We are happy with our purchase of a new Passat to keep company with our 2004 Passat. We are now a TWO (2) Passat family. Also Angel Garcia was very courteous and helpful in getting the rear tire rep;aced on the vehicle. If there were a rating higher than the 5 Stars, we would have given Jack Langefeld at least a 10 or higher. You need more salesmen like Jack. Respectfully yours, Arnie Lemke and Sarah Lemke

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jack Langefeld

    VW Elite Sales Consultant

    (5.0) 17 reviews

    Angel Garcia

    Sales Consultant

    (3.8) 8 reviews

  • 5.0 out of 5
    January 2, 2019

    Found a specific vehicle listed on their website. Scheduled a test drive the next day. Our Salesperson Angel was very accommodating and agreed to meet... us right when the dealership opened that morning. We went on test drive where my wife and I drove and asked questions. Angel knew the answer to a majority of the questions and was spot on. Very impressed with his customer service through this buying experience.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Angel Garcia

    Sales Consultant

    (3.8) 8 reviews

  • 5.0 out of 5
    January 2, 2019

    excellent service and knowledge of the vehicles prompt for appointment and follow up have done business with VW Mt. Prospect for many years and would not... go anywhere else

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Raffi Ohanian

    General Sales Manager

    (4.9) 117 reviews

  • 5.0 out of 5
    January 2, 2019

    My car buying experience at the Autobarn VW has been one of the best and all credit goes to Ozzy Sarwar for making it such an enjoyable one. Ozzy made... the entire process very easy. I was extremely impressed by his politeness, kindness, and gallantry. It wasn't only him that showed these behaviors, but it was the entire staff! Kudos Autobarn VW of Mt. Prospect for this! I will definitely recommend my friends and family for future car purchase.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ozzy Sarwar

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 23, 2018

    I truly appreciate Dr. John Paul's service provided during our last visit. Yes, he probably would qualify for an honorary Phd and I would highly recommend... him for this distinction amongst his peers. Here is our story this journey to see Herr Doktor Paul. We currently drive a 99 Passat we purchased new while stationed in Germany. Yes, if you're doing the math, that was last century. The professional service we have received from your team has been outstanding. Having received service from a VW dealer in Germany we understand the high standards VW has. I vividly recall my service advisor Herr Kellner, his attention to detail and his professional appearance complemented with the white 'doctors' jacket they wore. Flash forward to Mount Prospect 2018 and we are still receiving quality service. Thank you my fellow professionals. I wish you all peace and good health in 2019. Keep up the good work! Mit freundlichen grussen, Ramon Prieto

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Paul

    Service Advisor

    (4.9) 193 reviews

    Ray Puentes

    Service Advisor

    (5.0) 114 reviews

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