The Autobarn of Mt. Prospect - Volkswagen

(4.8) 1352 reviews

Dealer on Cars.com since April 2000

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed

Reviews

4.8
1352 lifetime reviews. Includes reviews of The Autobarn of Mt. Prospect - Volkswagen from DealerRater.com
  • Excellent experience

    Very fine experience. Friendly staff and fast turnaround! The only complaint is that they used to have bagels during the morning in the waiting room,... but now not available!! HA! Free coffee and snacks!

    Customer Service
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    Overall Experience
    Does recommend this dealer

  • Welcoming dealership

    I was looking for a new, manual transmission Jetta SE. I had been corresponding with Frank Campos via email. I saw a good sale price online, so I call...ed to check availability of the car and the price. I spoke with Brett, and he was very helpful and informative. When I arrived at the dealership, I was greeted by Bojan and Eryk. They were both very friendly and personable. They explained everything very well and made sure all of my questions were answered. Most people don???t enjoy the new car buying experience, but Bojan and Eryk made it much less painful. I received a fair price, and they made sure I had everything I needed. Wes the finance person did his best to get me into my new car as quickly as possible. Everyone was very professional and kind. I don???t live in Mt. Prospect and hadn???t planned on servicing my car there, but based on my good buying experience with them, I will drive the extra few miles to get my car serviced there. They were a really nice group of people.

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    Does recommend this dealer

  • all was good

    Ray was very friendly and very helpful.he explained all what was need for my service. He also helped get my oil change faster than planned on a very b...us Saturday...awesome job!!!!!

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    Does recommend this dealer
    Came in for service or repair

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Service & Repair

Service Reviews

4.8

278 lifetime reviews of the Service Department.
Includes reviews of The Autobarn of Mt. Prospect - Volkswagen from DealerRater.com

  • all was good

    Ray was very friendly and very helpful.he explained all what was need for my service. He also helped get my oil change faster than planned on a very b...us Saturday...awesome job!!!!!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Excellent experience

    Everyone is always very friendly and very professional. I trust them anytime I need to lease a new vehicle or service mine. Would recommend the dealer...ship without any hesitation

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

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Service Pricing

    Oil, Filter Change

    $49.99 and up*

    Tire Rotation

    $24.95

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2000

The Autobarn Volkswagen of Mount Prospect opened in July of 1998 and was converted to become Chicagoland's largest Volkswagen Marketplace during 2002. Our non-confrontational sales approach and focus on service and really satisfying customers works well in the Western Suburbs, and we continue to grow.

"New Cars, Old Friends! AutobarnVWmp.com"
The Autobarn of Mt. Prospect - Volkswagen
333 West Rand Road Mt. Prospect, IL 60056
New (847) 613-4511
Used (847) 613-4918
Service (847) 613-4637
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