The Autobarn of Mt. Prospect - Volkswagen

Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed

Inventory

See All In Stock Inventory

Reviews

4.9
1332 lifetime reviews. Includes reviews of The Autobarn of Mt. Prospect - Volkswagen from DealerRater.com
  • FRIENDLY???HELPFUL???TRUSTWORTHY
    December 9, 2017

    I went there because of the tire leakage. They They took out of the nail at no cost. And they checked my car again carefully as I told they I felt...


    Show Full Review

    I went there because of the tire leakage. They They took out of the nail at no cost. And they checked my car again carefully as I told they I felt a car-shake when driving. They found the problem and fix it at no cost. They are professional and trustworthy and at the same time friendly and so helpful.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Grear customer service but price was over 50% for lease
    December 9, 2017

    Great customer service but the price was high for a lease price should be between (30 to 45 max ) but I signed for 50% of the car value .


    Show Full Review

    Great customer service but the price was high for a lease price should be between (30 to 45 max ) but I signed for 50% of the car value .

    Does recommend this dealer

    Hide Full Review
  • 2nd New Car experience
    December 6, 2017

    I have been a costumer of this dealership for almost 4 years. I leased a Jetta my first time. I was very happy with the performance of this car. T...


    Show Full Review

    I have been a costumer of this dealership for almost 4 years. I leased a Jetta my first time. I was very happy with the performance of this car. The dealership at the time of my first encounter with them was able to work with me and offered me a deal so I could drive my first new car. Last month, I got a phone call with an offer to get another car. I had in plans to do so but I did not like the fact that I still had a few more months on the lease. I took the car for a service and Cesar Martinez came and talked to me. Since both are Hispanic, I felt comfortable asking him some questions about the phone call I received during the day. I told him that I did not want another Jetta because now that I own a house, I wanted a bigger car to carry stuff for the house and also a safer and more comfortable vehicle to go for long trips. He recommended me the 2018 Tiguan. Model that has been much improved. I drove it and I like it. Bigger, with more power and with all the little accessories I like (safer, 4 drive, navigator, back cameras, bigger sunroof, etc). It was getting late and he told me to come back next day and see if we could talk to the manager then because he had left. While I was ready to leave after the Jetta was done for service (around 8:00 pm), Mr. Bojan approached me and started to chat with me. After Cesar and I told him of our plans for next day, he said to me. "Why come back tomorrow, we are going to get you a new car today. It is my day off but we are going to do all that we can to find your car". The car that I liked was not available at that dealer so he called all the dealers around and was able to find me the one I wanted. I could hear him on the back of his office screaming on the phone trying to get the car I wanted. To be short, we closed the deal around midnight. Cesar Martinez, Mr. Bojan and everybody involved waited until I left with my new car. I am very happy with this vehicle. It is more comfortable, safer and looks great. I think the price was fair since I got a better vehicle than the Jetta. I just came back from Aspen Colorado and I could not be more happier with the vehicle. Since then, Cesar Martinez has been in contact with me to make sure I understand how the vehicle functions, and has been patient to teach me how everything works. I also want to give a complement to Ray Puentes because he is always very nice and has great costumer service skills. I have come to see him for almost 4 years to bring my old car to service, and he always treats me the same way. Sincerely, Marisanta HIdrogo

    Does recommend this dealer

    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since April 2000

The Autobarn Volkswagen of Mount Prospect opened in July of 1998 and was converted to become Chicagoland's largest Volkswagen Marketplace during 2002. Our non-confrontational sales approach and focus on service and really satisfying customers works well in the Western Suburbs, and we continue to grow.

"New Cars, Old Friends! AutobarnVWmp.com"