I can't say that I've ever felt so comfortable with a dealership's service department. Mount Prospect Autobarn service advisors Ray and John Paul exp...lain things thoroughly. They research and answer any questions or concerns.
Service Department is best for VW service in Chicagoland area. Have been using Autobarn VW since its beginning in 1996 and never disappointed with ser...vice
Appointment was prompt and timely. Was immediately met in service bay. Waiting area is always in good order and clean. Great place to service new a...nd used vehicles. Very friendly as well.
made an appointment for an oil change and all went as planned. Service was done in a timely manner and the reps were pleasant and informative. Love y...our service department.
The staff are professional and friendly, thorough and informative. the waiting area is well stocked with refreshments and extremely clean as is the re...stroom and showroom.
I will never take my car anywhere else to get serviced! Everyone is extremely professional, friendly and knowledgeable. I am always comfortable knowin...g that I???ll be provided honest feedback and high quality service each time I go in. Highly recommend!
Excellent service from Ray Puentes. He has always taken good care of me and is very responsive to any questions. He communicated with me through a n...ew approach - text messaging. I also like all of the beverage and snack amenities provided by the dealership and the comfortable waiting facilities.
John Paul was a gentleman and true professional. I choose to use thier services due to impeccable custmer service. Both Cesar and John Paul earne...d my business drom now on.
Great service, Professional staff. Appointment was right on time and vehicle was ready sooner than anticipated. 2nd time in service and both have bee...n the same result.
I have been visiting the Mt Propect VW dealer for several years for 2 vehicles. Always great service and Robert in sales is the best. Very professiona...l and no pressure for either sales or service to your vehicle. Prices are reasonable considering the quality of workmanship. Thank you for all your help!