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Reviews

Average Ratings

4.9
511 lifetime reviews.
  • Great experience with my first leased car.

    Eric Watkins was very helpful in helping me find the right model, color and the assesories I was looking for on a very cold winter day. Really re...

    Dealer Response

    Thanks for your wonderful review and congratulations on your new car, Pamela! We're glad to hear that Eric was helpful and knowledgeable! We striv...


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    Eric Watkins was very helpful in helping me find the right model, color and the assesories I was looking for on a very cold winter day. Really recommend him to anyone looking for help with the right Ford. Thank you very much for your knowledge and patience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your wonderful review and congratulations on your new car, Pamela! We're glad to hear that Eric was helpful and knowledgeable! We strive to provide admirable customer service, and we're glad that we assisted you in your lease. Please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • Outstanding Experience at Folsom Lake Ford

    FIVE STARS! A big THANK YOU to Steve Conner, who helped me select a new car in the pouring rain! He was very friendly, helpful, knowledgeable an...

    Dealer Response

    Lisa, thank you for choosing Folsom Lake Ford as your dealership to purchase your new car. We really appreciate the great review and comments. We ...


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    FIVE STARS! A big THANK YOU to Steve Conner, who helped me select a new car in the pouring rain! He was very friendly, helpful, knowledgeable and professional. I thought I was just going to look around, but ended up getting a brand new car that I LOVE and can afford. Special thanks also to Gary Paris for making my purchase run smoothly and to Conner for helping me get thru all of the paperwork. A special shout out and THANK YOU to Tim Casey for his assistance-Tim is the reason I went to FLF. The whole experience was smooth, easy and fun! If you’re ever in the market for a car, Folsom Lake Ford is the place to go! Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lisa, thank you for choosing Folsom Lake Ford as your dealership to purchase your new car. We really appreciate the great review and comments. We are very glad to hear that your experiences with Steve, Gary and Tim have been very positive. It was great doing business with you. We hope to see you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • Awesome

    The experience was wonderful. Special thanks to Mark Anaya.

    Dealer Response

    Hi, Vitalina, and thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you....


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    The experience was wonderful. Special thanks to Mark Anaya.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Vitalina, and thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We will share your comments left with Mark and please see us again in the future with anything else you might need. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • Folsom Lake Ford

    I was quickly shuttled home where my work vehicle is after I dropped my pleasure vehicle off for repairs early in the morning. It was done by the ...

    Dealer Response

    Jim, it is wonderful to hear that our staff at Folsom Lake Ford was able to provide you with a great experience! We really appreciate this feedbac...


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    I was quickly shuttled home where my work vehicle is after I dropped my pleasure vehicle off for repairs early in the morning. It was done by the end of that day. Then the shuttle picked me back up early the next morning to retrieve my pleasure vehicle. In the end I lost only one hour of self employed work time each day. That's pretty good, thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim, it is wonderful to hear that our staff at Folsom Lake Ford was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • Always good experience

    quick, clean. Bought 4 vehicles over the years. Good dealer. Clean, good service. quick, clean. Bought 4 vehicles over the years. Good dealer. Cle...

    Dealer Response

    We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication, Peter. We appreciate...


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    quick, clean. Bought 4 vehicles over the years. Good dealer. Clean, good service. quick, clean. Bought 4 vehicles over the years. Good dealer. Clean, good service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication, Peter. We appreciate the time it took for you to give us this feedback. At Folsom Lake Ford, we value our customers and we look forward to seeing you on your next visit. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • Great experience

    I asked to get the spots off yhe windows and he was successful. I asked car wash detail shops and they could not take it off. So um really sat...

    Dealer Response

    Kurt, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied wit...


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    I asked to get the spots off yhe windows and he was successful. I asked car wash detail shops and they could not take it off. So um really satisfied.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kurt, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • Great Service

    Prompt and friendly service. I had a couple of questions about service timing and they were answered clearly and directly.

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us, Richard. We are delighted to hear you were treated with ...


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    Prompt and friendly service. I had a couple of questions about service timing and they were answered clearly and directly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us, Richard. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • great customer service

    very friendly and professional environment. great customer service I got an appointment right away and they got me in and out

    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received...


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    very friendly and professional environment. great customer service I got an appointment right away and they got me in and out

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • Best Ford Dealership in area.

    It was great as always. Folsom Lake Ford and it's staff are the greatest!!! Trust me when I say "You wont find a friendlier place to buy or servic...

    Dealer Response

    George, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Folsom Lake For...


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    It was great as always. Folsom Lake Ford and it's staff are the greatest!!! Trust me when I say "You wont find a friendlier place to buy or service your car".

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    George, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Folsom Lake Ford! If there is anything else we can do for you just give us a call! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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  • Listened to me.

    I did not have to weight long, and the staff were polite & patient with me. I got what I needed and I was happy.

    Dealer Response

    Janet, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspect...


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    I did not have to weight long, and the staff were polite & patient with me. I got what I needed and I was happy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Janet, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and we are happy to hear that our sales department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com


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