Mitchell Volvo Cars of Simsbury

New 888-639-1745 Dealer Website
Used 888-627-3215 Email Dealer
Service 888-642-7395

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Reviews

Average Ratings

4.8
177 lifetime reviews.
  • My new Dealership

    After owning the following cars; Audi, Mercedes, Toyota, Honda, Infiniti, and Lexus, I have learned that moving forward I will only work with this...

    Dealer Response

    We really appreciate the fact that you point out the staff's resourcefulness, Kevin, thank you. Even when clients opt not to make their purchase ...


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    After owning the following cars; Audi, Mercedes, Toyota, Honda, Infiniti, and Lexus, I have learned that moving forward I will only work with this particular dealership for my automotive needs. What I love most about this dealership is that the sales people aren't manipulative or trying to play games, there is literally NO pressure to purchase a vehicle, and the staff is incredibly resourceful. I am now driving my second Volvo XC60 (because I wouldn't trust another car to transport my 1 year old) and my Mom has just purchased her first Volvo whenb i referred her to Christopher. Even if you aren't sure you're interested in buying a Volvo specifically, please pay this dealership a visit just to get a feel of how customers are supposed to be treated when purchasing a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We really appreciate the fact that you point out the staff's resourcefulness, Kevin, thank you. Even when clients opt not to make their purchase from us, we know that by being a valuable source of information and advisement on the car shopping process, we're forming a professional relationship that will benefit everyone (including us) in the long run. We hope you both enjoy your Volvos to the fullest!


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  • Worth a little ride to Simsbury!

    Drove by dealer few years ago while leaf peeping. Loved the look of Volvo S60. And so it started...tried a lease, being new to Volvo Loved the ca...


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    Drove by dealer few years ago while leaf peeping. Loved the look of Volvo S60. And so it started...tried a lease, being new to Volvo Loved the car!! Now purchased new XC60. Bottom line- best price and financing around. Even satisfied my hard to please husband!! Friendly and professional staff. Special thanks to Lou.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bulb Replacement - No Appointment

    On my way to work, a message came on in the car - low beam bulb failure. I stopped at Mitchell Volvo. They replaced the bulb without an appointm...


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    On my way to work, a message came on in the car - low beam bulb failure. I stopped at Mitchell Volvo. They replaced the bulb without an appointment- they also gave me a free car wash. Great experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Violet44

    I was having very strong gas odors inside the car and was terrified the car might explode. Mitchel'sSuburu of Simsbury took it in for repair right...


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    I was having very strong gas odors inside the car and was terrified the car might explode. Mitchel'sSuburu of Simsbury took it in for repair right away and serviced it in no time. I was so relieved and grateful for the immediate attention. My experiences with Mitchel's Suburu has always been a most satisfactory one. Very accommodating and pleasant people to do business with.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Where to buy your next Volvo

    Best sale process I have ever been involved in. I am completely satisfied


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    Best sale process I have ever been involved in. I am completely satisfied

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • My dealership for almost 30 years!

    I can't tell you how many times this dealership has bent over backwards to accommodate my car needs. They have always tried to squeeze me in or at...


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    I can't tell you how many times this dealership has bent over backwards to accommodate my car needs. They have always tried to squeeze me in or at least take a look whenever I have had a problem or concern with my car. The service people, including the management team are what keeps me coming back and also why I have bought many cars from them thru the years.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Very good dealership

    Excellent experience. I was allowed to test drive a used car to my mechanic for inspection.

    Dealer Response

    Absolutely, Gary -- we want to know you're totally satisfied with any vehicle, new or preowned, that we deliver!


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    Excellent experience. I was allowed to test drive a used car to my mechanic for inspection.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Absolutely, Gary -- we want to know you're totally satisfied with any vehicle, new or preowned, that we deliver!


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  • Recent Visit

    The quality of service was outstanding. The courtesy of staff and their caring attitudes is something that I deeply admire . It is special pleasu...

    Dealer Response

    Thank you for taking the time to share your great experience, Rama!


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    The quality of service was outstanding. The courtesy of staff and their caring attitudes is something that I deeply admire . It is special pleasure to deal with Denis who is simply a wonderful person.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your great experience, Rama!


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  • Great dealership/Great staff

    I have purchased many preowned Volvo's from both Mitchell dealerships, Torrington & Simsbury, and have left the dealership pleased with our purcha...

    Dealer Response

    We value your feedback and your business as always, Lonnie. Honored to have you "in the family" of loyal customers!


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    I have purchased many preowned Volvo's from both Mitchell dealerships, Torrington & Simsbury, and have left the dealership pleased with our purchase. Brandon Munson has worked with us and been more then fair with value of both trade in and new purchase. He has honestly answered all our questions and advised us when to when not to purchase. Hopefully we will return to Mitchell and Brandon when in the market again.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We value your feedback and your business as always, Lonnie. Honored to have you "in the family" of loyal customers!


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  • Hard To Find Problem Found

    My 1997 200 + mile Volvo 960 was throwing a speed sensor fault and was dropping to 3rd gear as the default condition. The speed sensor was changed...

    Dealer Response

    We're glad to have been given the opportunity to help, and to keep the "old kitty" on the road!


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    My 1997 200 + mile Volvo 960 was throwing a speed sensor fault and was dropping to 3rd gear as the default condition. The speed sensor was changed and the problem re-occurred. Dennis and his team spent considerable time trying to trouble-shoot the problem and I was afraid the end was near.for the 960. Dennis said before we give up let's have our tech who his most experienced look at it but he was on vacation for a few days. Upon his return and applying his diagnostic expertise, the pesky problem was diagnosed as the main dash circuit board., The miracle; they still made the board. A week later and some excellent labor and the 960 was returned purring like a kitty, an old kitty still with lots of pep. Thank you, Volvo team.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're glad to have been given the opportunity to help, and to keep the "old kitty" on the road!


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