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Reviews

Average Ratings

4.5
117 lifetime reviews.
  • Fantastic Experience!

    Both Kevin Barzola and Gary Sumling were phenomenal throughout my entire buying experience. Kevin made me feel comfortable and did an excellent jo...

    Dealer Response

    Hi Wes, Congratulations on your new car and thank you for putting your trust in Liberty Mazda! Kevin and Gary are great, and we are fortunate to h...


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    Both Kevin Barzola and Gary Sumling were phenomenal throughout my entire buying experience. Kevin made me feel comfortable and did an excellent job of informing me of what Mazda and the CX-5 had to offer, while never pressuring me in any way. Gary then made the finalizing of the purchase very seamless and easy. I unfortunately forget the name of the woman who went through all the bells and whistles with us before we drove it off the lot but she was extremely informative and awesome as well! Truly an exceptional experience and one I will advertise to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Wes, Congratulations on your new car and thank you for putting your trust in Liberty Mazda! Kevin and Gary are great, and we are fortunate to have them. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Kind regards, Chris Wilkie | General Manager | wilkiec@executiveag.com


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  • OUTSTANDING DEALERSHIP

    Best car buying experience in last 30 years. Every aspect of the car buying process at Liberty Mazda was OUTSTANDING! Special thank you to the sal...

    Dealer Response

    Hi Ruth, Thank you for the great review. We are glad to hear that you had such a great experience with us. We appreciate your business and look fo...


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    Best car buying experience in last 30 years. Every aspect of the car buying process at Liberty Mazda was OUTSTANDING! Special thank you to the salesman, Michael, and the service advisor, Laura. Their attention to detail was professional and helpful and they went out of their way to make sure that I was happy with my purchase. It is worth a trip to Liberty Mazda, even if you live a bit further away. They have the most amazing dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Ruth, Thank you for the great review. We are glad to hear that you had such a great experience with us. We appreciate your business and look forward to seeing you again soon. Best, Mark Walker, GM


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  • FANTASIC SERVICE DEPT.

    Jason, the service manager has been going out of his way to go above and beyond his job description to help me keep my Mazda 3 in tip top shape. ...

    Dealer Response

    Thank you so much for the great review! We appreciate your business and look forward to seeing you again in the future! Best, Mark Walker, GM


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    Jason, the service manager has been going out of his way to go above and beyond his job description to help me keep my Mazda 3 in tip top shape. Can not even begin to tell you how easy he has made the process of fixing my vehicle. From meeting me to get my car to giving me his personal cell phone number in case i needed anything at all. The list goes on! I will be buying again from Liberty Mazda because of Jason. Let alone the rest of the team. Truly a world class attitude! Thank you for going above and beyond!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for the great review! We appreciate your business and look forward to seeing you again in the future! Best, Mark Walker, GM


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  • Happy customer

    Worked with Bill. Awesome experience. Never felt pressured. I recommend liberty mazda

    Dealer Response

    Hi Rafi, Thank you for the great review. We appreciate your business and look forward to seeing you again in the future. Best, Mike Plummer, GM


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    Worked with Bill. Awesome experience. Never felt pressured. I recommend liberty mazda

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rafi, Thank you for the great review. We appreciate your business and look forward to seeing you again in the future. Best, Mike Plummer, GM


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  • Best Car buying Experiance!!!

    My experience at Liberty Mazda was great ! Gary Sumlin was awesome! He was friendly, very informative & made me feel comfortable. Gary helped me w...

    Dealer Response

    Hi Jenn, Thank you for taking the time to leave us a great review! We hope you are enjoying your new car and look forward to seeing you again soon...


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    My experience at Liberty Mazda was great ! Gary Sumlin was awesome! He was friendly, very informative & made me feel comfortable. Gary helped me with the decision for the best car for my needs with out making me feel pressured in any way. Everyone else I met there helped my car buying experience be nice, easy and stress free. Every step was smooth & all of the staff was very helpful. I truly feel comfortable going to Liberty Mazda because of the staff there and I will continue to come for all of my routine car maintenance, it will be worth the drive for a good experience even for the small things like an oil change.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jenn, Thank you for taking the time to leave us a great review! We hope you are enjoying your new car and look forward to seeing you again soon. Thanks, Mark Walker, GM


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  • Purchase of a new car

    The sales organization did not do one thing they were asked to do in regards to sending documents and other information to other institutions. If...

    Dealer Response

    Hi Pat, We sincerely apologize for the miscommunication. We would appreciate the opportunity to speak with you to correct the situation and make t...


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    The sales organization did not do one thing they were asked to do in regards to sending documents and other information to other institutions. If it wasn't for the price of the vehicle there is no reason to purchase here.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Pat, We sincerely apologize for the miscommunication. We would appreciate the opportunity to speak with you to correct the situation and make things right. Feel free to reach me at your convenience at walkerm@executiveag.com


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  • Linda/Hans review

    Extremely pleased with auto purchase experience. This was a no haggle purchase with little negotiation effort on my part, yet I was able to obtain...

    Dealer Response

    Thank you so much for the five star review! Our number one priority is achieving 100 percent customer satisfaction and it is great to hear that ou...


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    Extremely pleased with auto purchase experience. This was a no haggle purchase with little negotiation effort on my part, yet I was able to obtain a fantastic deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the five star review! Our number one priority is achieving 100 percent customer satisfaction and it is great to hear that our team was able to make that happen. We sincerely appreciate your business and hope to see you for any of your future sales or service needs!


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  • Fantastic buying experience

    Jessica Jones made the shopping and buying process such a breeze! Would recommend her and the entire staff to anyone looking to buy from Mazda.

    Dealer Response

    Hi April, Congratulations on your purchase! t's delightful to know that we were able to provide you with such a remarkable and pleasant experience...


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    Jessica Jones made the shopping and buying process such a breeze! Would recommend her and the entire staff to anyone looking to buy from Mazda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi April, Congratulations on your purchase! t's delightful to know that we were able to provide you with such a remarkable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Mark Walker | General Manager


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  • George Colon, BEST SALESMAN OF THE UNIVERSE!

    I will never go anywhere else and you shouldn't either!! Best car buying experience ever!! Our Salesman, George Colon, was excellent!! Pleasant, p...

    Dealer Response

    Robin, It was a pleasure to read about your first buying experience working with George. Congratulations on your purchase! Our top priority is del...


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    I will never go anywhere else and you shouldn't either!! Best car buying experience ever!! Our Salesman, George Colon, was excellent!! Pleasant, personable, professional, trustworthy and understanding,(just one of God's more peaceful creatures), he walked us through the entire car buying process without a hitch. No trouble...peaceful transaction. We walked in for our appointment at 9:30 a.m. and he greeted us at the door with a big smile and a warm welcome, had two black Mazda 3s waiting because my husband told him I wanted black but I changed my mind when I saw the white one. No problem...George changed everything, got the key to the white one and by 2:00 p.m. that same afternoon, I drove off in a brand new 2016 beautiful white Mazda 3 with ALL THE TRIMMINGS for a great lease price I just couldn't refuse!! Next car in three years? My Miata!! Wanted to get one this time but I can wait. Everyone at Mazda Liberty was pleasant and professional. Need a Mazda?? See George Colon , THE SALESMAN OF THE UNIVERSE for the best service ever!! Thank you so much for the wonderful experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robin, It was a pleasure to read about your first buying experience working with George. Congratulations on your purchase! Our top priority is delivering exceptional service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a remarkable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Mark Walker | General Manager | walkerm@executiveag.com


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  • Highly Recommend this Mazda Dealership

    I went to liberty Mazda to look at a used car and I had a trade-in. The no haggle price was nice and they offered me a fair price on my trade in. ...

    Dealer Response

    Megan, It was a pleasure to read about your buying experience working with Christopher. Congratulations on your purchase! Our top priority is deli...


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    I went to liberty Mazda to look at a used car and I had a trade-in. The no haggle price was nice and they offered me a fair price on my trade in. The process was very easy and fast and was in my new car within a few days of test driving the car I was looking at. I was able to get financing without complications. Sales employee Christopher Evans was knowledgeable, friendly and professional. Best car buying experience I've had so far. Very happy with my Mazda CX-5!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Megan, It was a pleasure to read about your buying experience working with Christopher. Congratulations on your purchase! Our top priority is delivering exceptional service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a remarkable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Mark Walker | General Manager | walkerm@executiveag.com


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