Stohlman Subaru of Sterling

4.8 out of 5 (4.8) 369 reviews

Dealer on Cars.com since October 2012

Currently in stock!


Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
369 lifetime reviews. Includes reviews of Stohlman Subaru of Sterling from DealerRater.com
  • May 7, 2018

    Excellent experience! Randall Tomblin was patient, listened to us, and was helpful in every way. He did an outstanding job with multiple test drive...s and thorough explanations of the various models and their features and options. Everyone we met was courteous and professional. Absolutely no pressure. Stohlman needed to do a three car swap with other dealers to get the one we wanted (from New Jersey) and they pulled that off almost overnight. If you’re looking for a Subaru, go to Stholman Automotive in Sterling!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.8 out of 5
    June 16, 2018

    We have purchased many cars over the years, but this has been the best experience we have had by far. Our salesman (William James) was a true profess...ional assisting us in finding the right car that met our needs and price range. It was a pleasure to work with someone that was not a "salesman," but instead more like a buyers agent. He was courteous and professional, and we felt he sincerely wanted to help us find the right car - even if it meant waiting. In addition, he went out of his way to accommodate us every step of the way to insure this was a smooth transaction.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

  • 3.4 out of 5
    June 16, 2018

    While the process of testing and choosing a car with Randall Tomblin was great, the financing and follow on issues with my trade in has not been. Ther...e is bad communication between their departments that on my end took up more time than it needed to. I traded in my vehicle and brought the title with me (bank sent me the title due to a recent name change). Finance folks said they didn't need it, but made a copy. More than a month later I get contacted asking if I had it. The finance guy called me because the titling office didn't want to; they needed the title. I returned to the dealer that weekend and also signed more paperwork to ensure the dealer had the legal ownership. I get a call four days later at 7pm from a business manager (Harry Kim) at the used car branch telling me I had to go to the DMV because I need get a copy of the title. I explained I already handed over the title and asked why I need to go to the DMV. After 15 minutes of back and forth where I said I already gave the title over, and him saying I had to go to the DMV to get the title, I finally said I cannot just take time off from work, to which they questioned why I can't just take a day off to go to the DMV. I was outraged that was even being asked when I already provided the title and signed all legal authority over to them. My husband called the dealer and they did not know why I was being called because they had all the paperwork and I didn't need to do anything. While I understand this can happen with any business, I was weary when they did not take the title when I traded my vehicle in and the main reason I did not leave a review until now. I love my car but I wish this process was smoother and I wasn't chastised by someone about why I wouldn't take time off work to remedy a problem (not a problem in the end) that they brought on my not taking the title from the beginning.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Stohlman Subaru of Sterling from DealerRater.com

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Service Pricing

    Oil, Filter Change

    $39.95 and up*

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2012

We are your no-hassle source for any new or pre-owned Subaru in the Northern VA area. Our philosophy is simple:
- Family Owned and Operated since 1930
- Saturday Service Hours 7am-4pm
- Brand new facility in Sterling, right near Wegmans and Target
- Private negotiating areas
- Complimentary Multi-Point Inspection
- Dedicated staff committed to providing exceptional customer service and exceeding all expectations.

"Your family owned hometown Subaru dealer."