[{"id":293991,"personPtyId":38705578,"firstName":"Heather","lastName":"Thomas","titleText":"Service Advisor","emailTxt":"hthomas@stohlmanauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":111,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39283/employees/a7c896692f41.jpg","drDealerId":39283,"dealerEmpStartDtUtc":"1404172800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":62886,"firstName":"Tom","lastName":"Wimmer","titleText":"Service Manager","shortBioText":"If you have a concern with your present Subaru, or just need some regular maintenance, Tom is great to work with! He'll get you back on your way quickly and easily.","emailTxt":"twimmer@stohlmanauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":148,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39283/employees/85e9d3893adf.jpg","drDealerId":39283,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":175057,"firstName":"Fernando","lastName":"Avila","titleText":"Certified Sales Consultant","emailTxt":"favila@stohlmansubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39283/employees/d9ab629ce2db.jpg","drDealerId":39283,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":390975,"personPtyId":38708517,"firstName":"David","lastName":"Jennings","titleText":"Finance Manager","emailTxt":"djennings@stohlmanauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39283,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":227650,"firstName":"Jay","lastName":"Valenzuela","titleText":"Certified Service Advisor","shortBioText":"Jay joined Stohlman Automotive in 2014 and has 6 years of experience in automotive repair. He went to school for automotive repair and is passionate about customer service.","emailTxt":"jvalenzuela@stohlmanauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39283/employees/ec8a94a1a18e.jpg","drDealerId":39283,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":62873,"personPtyId":38694239,"firstName":"Mark","lastName":"Doyle","titleText":"Certified Consultant","shortBioText":"Since joining Stohlman Subaru in 2010, Mark has gained a loyal following of customers with his approachable style.","emailTxt":"mdoyle@stohlmanauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39283/employees/8be5698728a5.jpg","drDealerId":39283,"dealerEmpStartDtUtc":"1264982400","industryStartDtUtc":"1264982400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":359297,"personPtyId":38718706,"firstName":"Doug","lastName":"Loweth","titleText":"Certified Sales Consultant","shortBioText":"I have enjoyed many years in automobile sales. As well, I have Subaru's in my driveway! The most important thing to me , your total satisfaction. I live locally, in Leesburg ,Virginia and am available to serve my clients needs.","emailTxt":"dloweth@stohlmanauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39283,"industryStartDtUtc":"644198400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":315485,"personPtyId":38706352,"firstName":"Mike","lastName":"Onyeador","titleText":"Sales Consultant","shortBioText":"I've been in the car industry for 36 years. My main focus is customer satisfaction. I try to treat people the same way I would like to be treated and that is my guiding principal.","emailTxt":"mikeo@stohlmanauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39283/employees/d49146b93814.jpg","drDealerId":39283,"dealerEmpStartDtUtc":"1446336000","industryStartDtUtc":"315532800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":390964,"personPtyId":38708516,"firstName":"Charles","lastName":"Nguyen","titleText":"Pre-Owned Consultant","emailTxt":"cnguyen@stohlmanauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39283,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"512697600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":373954,"firstName":"Yasmihn","lastName":"Bonilla","titleText":"Service Concierge","emailTxt":"ybonilla@stohlmanauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39283,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":409801,"personPtyId":38719823,"firstName":"Bradley","lastName":"Sarris","titleText":"Certified Sales Consultant","shortBioText":"When I'm not tuning my own Subaru (WRX) I'm generally spending time outdoors biking, camping, generally having fun. With my all wheel drive WRX it gives me plenty of opportunity to get out and have fun.","emailTxt":"bsarris@stohlmanauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39283,"dealerEmpStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":359298,"personPtyId":38699464,"firstName":"Mike","lastName":"Schaub","titleText":"Certified Consultant","shortBioText":"I am a long time Subaru owner. I approach my clients in a low key consultative approach.","emailTxt":"mschaub@stohlmanauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39283,"industryStartDtUtc":"730944000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":381204,"personPtyId":38707947,"firstName":"Patrick","lastName":"Gallagher","titleText":"Brand Manager","emailTxt":"patrick.gallagher@portzelproductions.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39283,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":319696,"firstName":"Keilan","lastName":"Palacios","titleText":"Pre-Owned Sales Manager","shortBioText":"Thank you for considering Stohlman Subaru of Sterling for your next Pre-owned car. As the Pre-owned Sales Manager, I want to make sure your experience is nothing less than Excellent. I think you'll find we have an Amazing Inventory with a straight forward approach to doing business. Please contact me directly with any questions 703-437-6000.","emailTxt":"kpalacios@stohlmanauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39283/employees/0bac6b354a47.jpg","drDealerId":39283,"dealerEmpStartDtUtc":"1456790400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":315488,"firstName":"Rick","lastName":"Hutchinson","titleText":"Parts Manager","emailTxt":"rhutchinson@stohlmanauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39283/employees/02dc28a13b1d.jpg","drDealerId":39283,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":570805,"firstName":"Adam","lastName":"Portzel","titleText":"Marketing Manager","emailTxt":"87kustom@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39283,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Stohlman Subaru of Sterling

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Stohlman Subaru of Sterling Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2012

We are your no-hassle source for any new or pre-owned Subaru in the Northern VA area. Our philosophy is simple:

...


- Family Owned and Operated since 1930
- Saturday Service Hours 7am-4pm
- Brand new facility in Sterling, right near Wegmans and Target
- Private negotiating areas
- Complimentary Multi-Point Inspection
- Dedicated staff committed to providing exceptional customer service and exceeding all expectations.

"Your family owned hometown Subaru dealer."

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
507 lifetime reviews. Includes reviews of Stohlman Subaru of Sterling from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 11, 2020

    Very happy with the service I have received since I have purchased my 2019 Forester. Besides the routine maintenance they worked diligently to resolve... a minor but annoying rattle. Often something that never gets resolved. Kudos!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heather Thomas

    Service Advisor

    (4.9) 111 reviews

  • 5.0 out of 5
    July 9, 2020

    We have now a 2018 3.6R Outback with 2 years and 30,000 miles [thanks to the China virus, it has saved us over 3,000 miles, over $500 in tolls and over... $ 300 in gas... this is the only good thing about the virus, otherwise it stinks being quarantined] and our service advisor, Nick at Stohlman Sterling Subaru, has always been extremely nice, ditto for Tom Wimmer (service manager). The waiting area is very nice, they have coffee, tea, water. There are many Subarus in the showroom which you can see and desire your next one. Our first Outback was a 2015 2.5i Premium 6 speed. We had to sell it when my wife was sent to Buenos Aires. What a great car. This one is even better, since it has all the electronic help you need not to crash. And my mileage is just the same as the 2.5. Less rpm's and less gas... much more torque. The service has always been the best one can wish for. I have never returned with something not done and never had any claim. Plus the service specials... I always make good use of them. If you want a good car, get an Outback from Sterling Subaru. Best price and best service! FYI: I am just a fan, not a paid blabber. To Caesar what belongs to Caesar, to an excellent service, what belongs to Stohlman.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Wimmer

    Service Manager

    (4.9) 148 reviews

    Fernando Avila

    Certified Sales Consultant

    (5.0) 52 reviews

  • May 7, 2018

    Excellent experience! Randall Tomblin was patient, listened to us, and was helpful in every way. He did an outstanding job with multiple test drives... and thorough explanations of the various models and their features and options. Everyone we met was courteous and professional. Absolutely no pressure. Stohlman needed to do a three car swap with other dealers to get the one we wanted (from New Jersey) and they pulled that off almost overnight. If you’re looking for a Subaru, go to Stholman Automotive in Sterling!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Thomas! Randall is a longtime member of our sales department & he loves helping people get into their dream car. Test drive, after test driv...e, after test drive he's not happy till your really happy... even if it means doing a 3 car swap with other dealers over night. Enjoy driving your new Subaru all over Northern Virginia!

  • 5.0 out of 5
    July 8, 2020

    I've been taking two Subarus here for several years. Staff is polite and cooperative and will take the time to explain what needs to be explained. Two... examples of Heather, Nick and/or Tom going "above and beyond" were helping with a thorny recall issue on a used Impreza (bought elsewhere) and with an unrelated issue that caused Tom to drive an hour to me to bring me a loaner and Nick to work with a local garage to get my Forester safely back to Sterling.

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    3.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heather Thomas

    Service Advisor

    (4.9) 111 reviews

    Tom Wimmer

    Service Manager

    (4.9) 148 reviews

  • 5.0 out of 5
    June 27, 2020

    We just moved to the area and I came in for an oil change. They immediately told me I still had one free service. I told them my TX dealer said they had... expired & I was told that they have an additional year in which to honor it. So not only did I get the oil change, but also a cabin air filter change--all free of charge! I had a few other questions. Heather really went above and beyond to establish a relationship of trust, which means so much to me when you're deciding on a mechanic. I'll definitely be returning & recommend them with 5 BIG stars!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heather Thomas

    Service Advisor

    (4.9) 111 reviews

  • 5.0 out of 5
    June 26, 2020

    Our service reps Heather and Nelson are knowledgable and very helpful in scheduling an appointment and in getting the job done each time we come in.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heather Thomas

    Service Advisor

    (4.9) 111 reviews

  • 5.0 out of 5
    June 25, 2020

    Great service as always. Really appreciate the way they've setup the service area for social distances...helps they have a large area for customers that... I've always appreciated.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Chem Tutor!We work hard to keep our customers and employees safe during this difficult time. Thank you for noticing :) #stayhealthy #staysaf...e #loveStohlman


    Worked with:
    Fernando Avila

    Certified Sales Consultant

    (5.0) 52 reviews

    David Jennings

    Finance Manager

    (5.0) 16 reviews

    Mark Doyle

    Certified Consultant

    NOT RATED

    Doug Loweth

    Certified Sales Consultant

    NOT RATED

    Mike Onyeador

    Sales Consultant

    NOT RATED

    Charles Nguyen

    Pre-Owned Consultant

    NOT RATED

    Bradley Sarris

    Certified Sales Consultant

    NOT RATED

    Mike Schaub

    Certified Consultant

    NOT RATED

    Patrick Gallagher

    Brand Manager

    NOT RATED

  • 5.0 out of 5
    June 25, 2020

    Set up an appointment quickly and smoothly. Started work on time and finished repair within estimated time. All the personnel were courteous and were... able to answer all my questions.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Appreciate it Rew7511, we aim to please. But truly, we have some of the best people in the industry Working here at Stohlman. Glad to hear your experi...ence was 5 stars! See you next time!


    Worked with:
    Heather Thomas

    Service Advisor

    (4.9) 111 reviews

    Yasmihn Bonilla

    Service Concierge

    NOT RATED

  • 5.0 out of 5
    June 19, 2020

    The attention to the customer is outstanding. The place is clean and have many waiting room for social distancing.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susana, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our va...lued customers. Reviews like yours help us to continually improve.

  • 5.0 out of 5
    June 19, 2020

    Excellent car service and customer service as always. Work done efficiently. Was very glad to see the dealership and employees followed Covid guidelines... wearing masks and social distancing.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ejblough thank you for The kind words & forsticking with us. Stay safe!


    Worked with:
    Tom Wimmer

    Service Manager

    (4.9) 148 reviews

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