Reviews

Average Ratings

4.9
322 lifetime reviews. Includes reviews of Stohlman Subaru of Sterling from DealerRater.com
  • Returning a loaner to pick up my car.

    It was MY pleasure to meet with you!  I want to thank you for doing all the above and beyond services you provided in showing how to use the featu...


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    It was MY pleasure to meet with you!  I want to thank you for doing all the above and beyond services you provided in showing how to use the features available on my new Outback.  We will, I'm sure, have more as time goes on, but the important ones were addressed by you.  As per your assistance, we will bring our vehicle to have some accessories installed.  I will truly give you all 10s on your rating, not because it's nice, but because you deserve the best rating for all your 'extra' help you provided without my asking.  I hope you are successful and remain at this Dealership for as long as possible.  So far, as I told you, this Dealership is without a doubt the most friendly and responsive to all my needs than any other one in this area.  I speak from many places, so this is not an isolated remark.  Every part of this Dealership is fantastic from Service, to Sales.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent
    December 11, 2017

    The service was excellent and the work was performed on time. I have used this service for 3 years and they do excellent auto work.


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    The service was excellent and the work was performed on time. I have used this service for 3 years and they do excellent auto work.

    Does recommend this dealer

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  • Service is Great and Friendly!
    November 28, 2017

    I bought a certified used Subaru here in Stohlman Subaru of Sterling. The people here are honest and friendly. The Dealership is brand new and is ...


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    I bought a certified used Subaru here in Stohlman Subaru of Sterling. The people here are honest and friendly. The Dealership is brand new and is better than the other Subaru Dealers I visited in the DMV area. I'm very happy with my trade-in value and bought a certified pre-owned 2017 Subaru Forester. They are fast on service and they take care of me. My associate is Randy, he is a very nice and honest person. This is my first time buying a Subaru in this dealership, I will definitely recommend people who want to buy a Subaru to come here and buy your dream Subaru! btw look for Randy, he is great!

    Does recommend this dealer

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  • Battery Service
    November 12, 2017

    The Service department continues to focus on customer satisfaction. They are transparent with answering questions (even allowing me to speak dire...


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    The Service department continues to focus on customer satisfaction. They are transparent with answering questions (even allowing me to speak directly with mechanics if needed), providing explanations for quotes, and leave the final decision up to the customer. John M.

    Does recommend this dealer
    Came in for service or repair

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  • Amazing service
    November 11, 2017

    I had a great experience every single time I have been to this place.. They provided fast and friendly service in addition to their nice reception...


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    I had a great experience every single time I have been to this place.. They provided fast and friendly service in addition to their nice reception where I have been waiting at. Very polite and friendly employees which makes me of course go there again.

    Does recommend this dealer

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  • 18000 mile service
    November 3, 2017

    I took my Subaru Crosstrek in for the 18000 mile service which includes oil change and tire rotation. The service was completed quickly and effic...


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    I took my Subaru Crosstrek in for the 18000 mile service which includes oil change and tire rotation. The service was completed quickly and efficiently. I appreciated that there was no attempt at an upsale. Just the required service in a timely fashion.

    Does recommend this dealer
    Came in for service or repair

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  • Outstanding Service
    October 20, 2017

    I came in for an oil change. In the quick inspection a screw on the front tire was removed. The service teams are trained to go beyond what coul...


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    I came in for an oil change. In the quick inspection a screw on the front tire was removed. The service teams are trained to go beyond what could become a disaster on the road.

    Does recommend this dealer
    Came in for service or repair

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  • Consistently good service
    October 17, 2017

    I always get great personalized service from Tom. My 2011 Outback with 178,000 miles still runs like a new car. Never do more service than what is...


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    I always get great personalized service from Tom. My 2011 Outback with 178,000 miles still runs like a new car. Never do more service than what is required which has saved me a lot of money.

    Does recommend this dealer
    Came in for service or repair

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  • Easy and Simple!
    October 11, 2017

    While waiting for a private seller to meet me, I came across the exact same car, with 35, 000 less miles, and relatively the same price over the i...


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    While waiting for a private seller to meet me, I came across the exact same car, with 35, 000 less miles, and relatively the same price over the internet. This car was located at Stohlman Subaru of Sterling. I immediately sent an "im interested" email, and 30 min later I received a phone call from Randy Zemany. Since I was coming from Maryland, they held the car for me until I arrived. It was a very simple process! I showed up, test drove the car, and was home in a few hours. Customer Service was amazing form everyone! The only problem was that my MD tags were not shipped and I was instructed (through mail) to come to the dealership to pick them up. This was not convenient, nor possible as I leave the country in 2 days. I called the number on the mail and Charlie answered the phone. Within minutes I was assured I would have my tags overnight-ed. Everything was so easy, inexpensive, and smooth. I am really satisfied with this dealership and its staff! I highly recommend!

    Does recommend this dealer

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  • oil change could not have been better
    October 2, 2017

    I had a busy Saturday planned. Part of it was to drop off my Crosstrek for an oil change. i was worried that I might not be able to return in ti...


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    I had a busy Saturday planned. Part of it was to drop off my Crosstrek for an oil change. i was worried that I might not be able to return in time to pick up my vehicle before closing hours. Stohlman Subaru made everything happen smoothly and with a smile. I love this place.

    Does recommend this dealer
    Came in for service or repair

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