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Shockingly great customer service focus.
Shockingly great customer service focus. Everyone at Stohlman Sterling has been amazing. My salesperson, Ali Sami, was knowledgeable, reasonable, fun, fair and very easy to deal with. The concierge/customer service aftercare guy, Chris/Brian, has been outgoing and excited to show me new and obscure features of my new car. If you buy a car at Stohlman Subaru, make sure you interact with this guy. I've visited the parts and accessories counter a few times and the level of service Noel provides is shockingly high level for a parts counter. Thank you! Mike C, sales manager,.... Yup, even the sales manager has been awesome. I have been treated so well by the dealership in whole that I will be returning next week to purchase another vehicle outside of my anticipated brand.
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.
Straightforward dealership, very easy to deal with.
Straightforward dealership, very easy to deal with. Great simple purchase experience. Sales person was the best.
Hi, thank you for your kind words! We're happy we could help. Safe travels!
Curing drivers side aribag warning ligth gremlin!
Figured out the issue and completed the annual inspection all in one visit . Well done !!
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Stohlman Subaru of Sterling!
they have a Good costumer service.
they have a Good costumer service. Fast and good attention. Friendly personal. Thanks! Lo unico que no me lavaron el carro como lo hicieron la vez anterior.
Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Good customer service and friendly staff. Didn?t take long to complete the repair
Very good and polite people. I?m very happy with their servic
A Very Nice Dealership with Great People
Too bad I can't give this a 6 star rating! Several months ago I bought a certified pre-owned 2022 Subaru Outback Wilderness from Stohlman Subaru of Sterling. I had been leasing cars for 10 years and this was a big step forward to buy one. EVERY single person I dealt with from my sales expert (Vic), to their financing guru (Josh), and their very helpful post-purchase car tour/tutorial (Chris) took their time to answer any and all questions I had, to inform me about every step that was being taken, and they were very patient without forcing the sale on me. This was a HUGE help to make me feel like I was making the right decision since I was not intending on buying that day, but I couldn't pass up this car and it wouldn't have stayed on the lot very long either. Additionally, a big shout out to Emma and Rachel in the Service department! I had to get a tow hitch installed and a warranty issue dealt with and they were so helpful with the entire process from scheduling to setting me up with a loaner and keeping me updated on the status of the car. I'm so excited to be back in the Subaru family after over a decade and everyone at Stohlman Subaru in Sterling has really made me feel welcome and at home. Thank you! Jeff
Stellar Subaru Dealership
From the moment we walked into this Subaru dealership, we were truly treated like family and not pressured. Our salesperson, Ali Sami, was knowledgeable & friendly. Mike Cerqueira, Tyler Wright and Josh Brown all worked together to FAR exceed our expectations, and they continue to follow-up after the sale to ensure the absolute best service and experience. Stellar ambassadors for Subaru excellence!
Stohlmans of Sterling Recommended
Stohlmans of Sterling is an always reliable and easy to deal with business.
Stohlman Subaru of Sterling, VA
Thanks for making my car shopping easy! I enjoyed working with Mark and Chris closely, but the whole staff was so friendly and helpful. I love my new Outback and will be driving it for many years to come.