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Herb Chambers Cadillac of Warwick

Rectangle 48
Sales 12:00 PM - 5:00 PM
Service Closed

Herb Chambers Cadillac of Warwick Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2003

Choose Herb Chambers Cadillac of Warwick, RI and discover the difference that superior selection and service make. Locat

...

ed just outside of Providence, our dealership offers a large selection of both new and pre-owned vehicles. We also feature a heated indoor showroom which holds over 40 Herb Chambers Certified pre-owned vehicles. Visit us in Warwick for all your new and pre-owned vehicle needs. We don't sell cars, we help people buy them.

"New England's Premier Cadillac Dealer!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
274 lifetime reviews. Includes reviews of Herb Chambers Cadillac of Warwick from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 19, 2018

    They are the best ,this is car number seven,best dealer around.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2018

    my car was flat bedded in to H .C .. TIRE. And still repaired in a short time ,and washed too. ... A.J ' called when done..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    AJ Pulvie

    Service Advisor

    (5.0) 22 reviews

  • February 4, 2017

    Everyone was very nice and easy to deal with! Went there to look at a used car and drove away with it shortly after! Thanks Pat!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Dave! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review Pat. Thanks agai...n and we look forward to welcoming you back in the future. Best, Neil Ferreira, General Manager

  • 4.5 out of 5
    August 22, 2018

    Very professional staff. Great experience. Tom Viola was an exceptional salesperson who went out of his way to make sure I would be satisfied with one... of their vehicles.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jackie Sasso

    Finance Manager

    (4.9) 25 reviews

  • 4.8 out of 5
    August 21, 2018

    I want to thank Mike (Service) and the team for always taking care of me. They???re super professional and very prompt. Keep up the good work! Thanks ... Steve

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Pacheco

    Service Advisor

    (5.0) 15 reviews

  • 5.0 out of 5
    August 19, 2018

    The customer service people are absolutely great. Very helpful and informative. My Customer rep was AJ and he was awesome ! The waiting room is very comfortable... too.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2018

    As Usual Professional, Curtious and Timely, thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2018

    My overall experience with this dealership was outstanding . I dealt primarily with Tim Oliveira and his manager Kenny turchetta. It was somewhat of... a complex transaction as I had a title issue with my trade. They worked tirelessly to get this transaction completed and were friendly courteous and consummate professionals. I also worked closely with Jackie Sasso at the end of the transaction as I desired my business to be the Lessee. Jackie was amazing as well and also worked tirelessly to complete the transaction . All in all I highly recommend this dealership .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kenneth Turchetta

    Sales Manager

    (5.0) 9 reviews

    Jackie Sasso

    Finance Manager

    (4.9) 25 reviews

    Neil Ferreira

    General Manager

    (4.2) 13 reviews

    Mario Sanchez

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    August 6, 2018

    I experienced friendly and efficient service--as always. I have been a customer for over 25 years and hope to be for many more. Thanks!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    AJ Pulvie

    Service Advisor

    (5.0) 22 reviews

    Mike Pacheco

    Service Advisor

    (5.0) 15 reviews

  • 1.4 out of 5
    August 6, 2018

    Absolute SWINDLERS!!!! ***Steer clear!!!! We went to look at a car here, when they 1st opened the car, it smelled like mildew. This caused me to check... the carpet, which was damp on driver's side. The passenger's side was FLOODED! They tried to tell us that someone left a window open and it was a quick fix. (they lowered the price by $500 to appease me) The Gen MNGR, Neil, was condescending and implied that I was over reacting to the flooded vehicle. Assured us that the car would be prof cleaned (carpets lifted & everything would be dried out) and the prob would be fixed. We went back a wk later to pick it up...it still had water! Come to find out...the window wasn't left open...the sunroof was leaking!! (they had wet vac'd the car...that's it! The water came back up thru the carpet) They offered to have carpet replaced...I didn't trust them at this point, because they had already assured us that they had things under control. We found the same car at Herb Chambers Of Danvers...we asked Anthony (our 'trusty salesman') , of Herb Chambers of Warwick if he could get us that car instead. Anthony told us that the car already had a deposit on it....NOT!! We went to Herb Chambers Of DANVERS and bought the car....hassle free! Herb Chambers Cadillac of Warwick is riddled with swindlers. I left that place feeling nauseous and would suggest others to steer clear!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Herb Chambers Cadillac of Warwick

    Thank you for providing your feedback. I apologize that you were unhappy with your experience with us. However, we did our best to take care of the si...tuation and ensure your happiness. I'm sorry we failed to do so. I hope you enjoy your new vehicle, happy miles. -Neil Ferreira, General Manager.


    Worked with:
    Neil Ferreira

    General Manager

    (4.2) 13 reviews

    Jeff Funaro

    Pre-Owned Manager

    NOT RATED

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