Reviews

Average Ratings

4.8
251 lifetime reviews. Includes reviews of Acura of Peabody from DealerRater.com
  • Great Experience

    I was interested in an MDX and was coming just about 80 miles away. I worked with Steven whom was such a pleasure to work with, not only did he ke...


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    I was interested in an MDX and was coming just about 80 miles away. I worked with Steven whom was such a pleasure to work with, not only did he keep me informed of the vehicles I was interested in but genuinely cared. Our buying experience was GREAT! Steven was caring, so knowledgeable about the vehicle and didn't treat us like just another sale. He went over and beyond what I expected. I would recommend Acura of Peabody to all my family and friends and to especially work with Steven!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best experience
    October 11, 2017

    I can't begin to explain how great our experience was with Acura of Peabody especially the exceptional service we received from David. The majori...

    Acura of Peabody

    Thank you for your business and enjoy your MDX!


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    I can't begin to explain how great our experience was with Acura of Peabody especially the exceptional service we received from David. The majority of our interactions were done through email except for the day we test drove our new used MDX. Due to our smooth exchanges we drove the extra distance just to deal with David. Our email communication was a no pressure conversation in comparison to others which don't pay attention to what you're asking and all they want is to know is when you can go in for a test drive. I was dealing with another dealership at the same time, due to the different interactions between the 2 is the reason why we chose to drive the extra 40 mins each way. Once we got to Acura of Peabody, David was nothing but courteous and helpful. He asked if we had any questions then brought us for a test drive, during this time he went over the car in detail. Once we got back to the dealership he asked what our thoughts were about the car. From that point forward we handled the paperwork, which is where things usually go downhill, however that wasn't the case. The great experience continued, David went above and beyond for us. What I forgot to mention is that he actually met us on a Sunday on his day off and also delivered the car to us on his next day off. Once we completed the paperwork with him we dealt with Vanessa, she was great, quick and to the point. We completed our entire interaction on less time than I had experienced before. Again I can't say enough about the entire experience. Thank you again David.

    Does recommend this dealer
    Acura of Peabody

    Thank you for your business and enjoy your MDX!


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  • Exceptional Customer Service
    October 10, 2017

    I have bought/leased many vehicles. By far Jim was the best salesman I have dealt with. He was nothing but professional and made sure all my needs...

    Acura of Peabody

    Thank you for your business and taking the time to write this nice review of Acura of Peabody and in particular Jim Mazzarini.


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    I have bought/leased many vehicles. By far Jim was the best salesman I have dealt with. He was nothing but professional and made sure all my needs were being met and I was completely satisfied. Acura Peabody is lucky to have him.

    Does recommend this dealer
    Acura of Peabody

    Thank you for your business and taking the time to write this nice review of Acura of Peabody and in particular Jim Mazzarini.


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  • Repeat customer with Steven Ashe
    September 28, 2017

    I recently returned my leased 2015 RDX for the 2018 model and was pleased to work with Steven Ashe again. I have a rather hectic work schedule, bu...


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    I recently returned my leased 2015 RDX for the 2018 model and was pleased to work with Steven Ashe again. I have a rather hectic work schedule, but he was more than happy to accommodate me so that I could take a test drive of he new model and explain in detail with me what new features had been added since my last time investing in a leased vehicle. He didn't rush me to work with other customers, which has happened in other dealerships that I've previously been to, but spent quite a bit of time with me to ensure that my questions were answered. It's a pleasure to work with him, and I would definitely recommend him to my friends and family if they were interested in an Acura.

    Does recommend this dealer

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  • Steven Ashe wonderful to work with in buying a new vehicle
    September 26, 2017

    Walked into the dealership with my wife . Our daughter had purchased a new Honda CRV and loved . My wife wanted something a little bigger and more...

    Acura of Peabody

    Thank you for your continued loyalty to Acura of Peabody and in particular Steven. Cheers to enjoying the RDX for both you and your wife!


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    Walked into the dealership with my wife . Our daughter had purchased a new Honda CRV and loved . My wife wanted something a little bigger and more upscale . Steven greeted us and my wife explained why we were there . Steven explained the difference between and MDX and a RDX . She sat in both and decided she wanted to test drive the RDX . After the test drive Steven answered all her questions . We decided on the spot to purchase the 2017 RDX . The sales process was so smooth with Steven leading us through all aspects of the sale . Fast forward and now it was time for me to purchase a new vehicle . The process with Steven and Acura of Peabody had me back again working with Steven . I purchased a 2018 Acura RDX . Two new vehicles in less than a year is a testimonial to Steven's expertise and our satisfaction with the Acura RDX and Acura of Peabody .

    Does recommend this dealer
    Acura of Peabody

    Thank you for your continued loyalty to Acura of Peabody and in particular Steven. Cheers to enjoying the RDX for both you and your wife!


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  • Exactly what I was looking for
    September 25, 2017

    I came in right before closing time, but Steven Ashe did not rush me and took the time to make sure I found the car I was looking for. He provided...

    Acura of Peabody

    Thank you for your business and taking the time to write this nice review!


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    I came in right before closing time, but Steven Ashe did not rush me and took the time to make sure I found the car I was looking for. He provided outstanding customer service and also took great time to explain every feature of the car upon pickup. As an added bonus, he even pre-programmed all the stations that I like! I highly recommend Steven Ashe and Acura of Peabody!

    Does recommend this dealer
    Acura of Peabody

    Thank you for your business and taking the time to write this nice review!


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  • BEST Car Buying Experience EVER
    September 19, 2017

    We can't say enough wonderful things about our buying experience and it's all THANKS to Jim! From the moment we stepped into the showroom, we were...

    Acura of Peabody

    Thank you for taking the time to write this very nice review of Acura of Peabody and in particular Jim Mazzarini. Greatly appreciate your busines...


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    We can't say enough wonderful things about our buying experience and it's all THANKS to Jim! From the moment we stepped into the showroom, we were greeted with the utmost respect and consideration. The entire process was efficient, organized and seamless. What impressed me most was the time that Jim spent introducing us to our new Acura and the time he spent helping us navigate all of our DMV requirements since we live in CT. Jim was so worth the 2 1/2 hour drive to find the car of our dreams and we would recommend him in a heartbeat! Could never imagine going anywhere else to buy our next vehicle.

    Does recommend this dealer
    Acura of Peabody

    Thank you for taking the time to write this very nice review of Acura of Peabody and in particular Jim Mazzarini. Greatly appreciate your business and enjoy your new ride!


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  • Great experience
    September 16, 2017

    I have shopped around, but no one showed the customer service that Steven Ashe did. The car was great, but the service really sold me! You shoul...

    Acura of Peabody

    Thank you for your business!


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    I have shopped around, but no one showed the customer service that Steven Ashe did. The car was great, but the service really sold me! You should really consider Acura of Peabody.

    Does recommend this dealer
    Acura of Peabody

    Thank you for your business!


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  • Outstanding sales and post-sales Customer Care
    September 14, 2017

    Very pleased with the Customer Care in the purchase of a used Acura. Everyone with whom I interacted provided clear and precise information in t...

    Acura of Peabody

    Thank you for your business and enjoy your new ride!


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    Very pleased with the Customer Care in the purchase of a used Acura. Everyone with whom I interacted provided clear and precise information in the process, and the whole transaction was completed quickly and effectively. Great attention to detail and ease of doing business.

    Does recommend this dealer
    Acura of Peabody

    Thank you for your business and enjoy your new ride!


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  • Transmission flush on my wife's MDX

    Very happy with the dealership. Got my wife's transmission flushed there relatively quick. Waiting room had muffins & drinks while I waited. The s...


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    Very happy with the dealership. Got my wife's transmission flushed there relatively quick. Waiting room had muffins & drinks while I waited. The service advisor Steve P. great customer service Very helpful and knowledgeable this is where my wife's vehicle will be serviced from now on.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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