Reviews

Average Ratings

4.3
441 lifetime reviews. Includes reviews of Bernardi Toyota from DealerRater.com
  • Love love love!!!

    Went there on Friday to get a quote on leasing a car and ended up walking out with an amazing deal on the exact car I wanted to lease. My dad is d...


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    Went there on Friday to get a quote on leasing a car and ended up walking out with an amazing deal on the exact car I wanted to lease. My dad is decently hard to work with at times, especially when trying to talk down deals, and the customer service rep who worked with us, Gustavo Goulart, was so extremely helpful and attentive to all of our needs and was really trying to help us and work with us. We also spoke to his manager, Charlie, and he was willing to try and work out a deal that worked for both our end and theirs and we ended up walking out of there extremely happy and getting the exact price we had in mind walking in there. There just brought in a bunch of new managers and are really trying to make the customers happy and I can attest to that. Although the other reviews may be for the service side of things, regarding the management and overall customer service side I have to say they were so helpful and nice and really tried everything in their power and give us everything we asked for. They were also extremely careful in explaining everything and made sure we understood exactly everything without pushing services and extra features onto us before we signed the deal. I would 110% recommend this Bernardi's to anyone who's looking to get a new Toyota and will definitely be coming back. Also, we worked with the financial rep who's name is Ron and he was the sweetest, funniest, most helpful guy who tried everything in his power to help us and meet our needs. Loved this place and whatever they are doing for new managing is most definitely working!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer service
    July 16, 2017

    I just purchased a new 2017 RAV4 and had an amazing experience. Everyone from the salesperson Artie to finance was excellent. Super helpful and ve...

    Bernardi Toyota

    Hi AmeliaFreita, Glad to hear you had an amazing experience here! Thank you for leaving us a review and enjoy the new RAV4-- it's sweet! Welcome ...


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    I just purchased a new 2017 RAV4 and had an amazing experience. Everyone from the salesperson Artie to finance was excellent. Super helpful and very friendly. I would definitely come back in the future.

    Does recommend this dealer
    Bernardi Toyota

    Hi AmeliaFreita, Glad to hear you had an amazing experience here! Thank you for leaving us a review and enjoy the new RAV4-- it's sweet! Welcome to the Bernardi Toyota family-- come back to see us :)


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  • Excellent service
    July 16, 2017

    Everyone i met in this dealership treated me extremely professional. I will recommend bernardi toyota to anyone in the market . Ayden it's a great...

    Bernardi Toyota

    Hey Imac2020, Thanks for the awesome review! We strive to always give our customers the best car buying experience possible-- glad to hear you ha...


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    Everyone i met in this dealership treated me extremely professional. I will recommend bernardi toyota to anyone in the market . Ayden it's a great salesmen. Thank you!

    Does recommend this dealer
    Bernardi Toyota

    Hey Imac2020, Thanks for the awesome review! We strive to always give our customers the best car buying experience possible-- glad to hear you had a positive experience here :)


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  • Great and painless experience.
    July 14, 2017

    Dell was extremely pleasant to work with. He assisted me with the truck recommendation and streamlined the sales timeline for me. I was surprised ...

    Bernardi Toyota

    Wingsh00ter (cool username!)-- Hope you're enjoying your new truck! Glad we were able to make the car buying process as smooth and efficient as p...


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    Dell was extremely pleasant to work with. He assisted me with the truck recommendation and streamlined the sales timeline for me. I was surprised how fast I was able to locate and purchase the vehicle within a couple of hours. Thank you, Norm Soohoo

    Does recommend this dealer
    Bernardi Toyota

    Wingsh00ter (cool username!)-- Hope you're enjoying your new truck! Glad we were able to make the car buying process as smooth and efficient as possible for you. Thanks for the review and welcome to the Bernardi Toyota family!


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  • First time car buyers
    July 13, 2017

    This was my first time buying a car and I must say they made the experience an amazing one! They showed me exactly what I was looking for, got a g...

    Bernardi Toyota

    Hi Kmullane, Awesome to hear that you had a great experience here. We pride ourselves on excellent customer service-- glad we hit the mark! Hope ...


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    This was my first time buying a car and I must say they made the experience an amazing one! They showed me exactly what I was looking for, got a great deal and spent so much time making sure I found exactly what car I wanted. The process was quick, easy and painless! I needed my car the next day due to work and vacation plans and they busted their butts and made it happen for me! I would recommend this dealership to anyone. I will be back in the future! I worked with Dell Silva and an auto advisor, David Brown. Seek them out for some amazing service!!

    Does recommend this dealer
    Bernardi Toyota

    Hi Kmullane, Awesome to hear that you had a great experience here. We pride ourselves on excellent customer service-- glad we hit the mark! Hope you enjoy the new car and had a great vacation!


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  • Mohamad Nashawi is the best!
    July 6, 2017

    this place is the best/ and Mohamad was one of the best salesman i dealt with. Mohamad was very helpful, he helped to pick car that matched my fin...

    Bernardi Toyota

    Hi Lisa, We are thrilled to hear you had a great experience with us! Thank you for the review and enjoy your new car. Come back to see us!


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    this place is the best/ and Mohamad was one of the best salesman i dealt with. Mohamad was very helpful, he helped to pick car that matched my financial situation and suit my lifestyle. He also stayed with me until I finished all the paperwork. Sorry for late to post my review but I know I had to let other people know how Mohamad helped me to make my experience easy and pleasant. Thank you Mohamad you are amazing and Bernardi lucky to have amazing salesman like you. God bless you.

    Does recommend this dealer
    Bernardi Toyota

    Hi Lisa, We are thrilled to hear you had a great experience with us! Thank you for the review and enjoy your new car. Come back to see us!


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  • Great Experience
    July 5, 2017

    I went there knowing exactly what car I was looking for however I did not know who my sales person would be. A guy named John ended up being my sa...

    Bernardi Toyota

    Hey Kay! Love to hear that John was able to help you get your new Corolla! Thanks for sharing your experience and welcome to the Bernardi Toyota ...


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    I went there knowing exactly what car I was looking for however I did not know who my sales person would be. A guy named John ended up being my sales rep. He was great , friendly , and extremely helping when it came to questions. I felt very comfortable working with him to buy my new car , and he just makes you feel right at home in the dealership. Great sales guy, and I would definitely send someone back to this dealer to work with him on a car. I bought a 2017 Toyota Corolla SE 50th Anniversary. He worked with me to drive it off the lot the same exact day I went to look at it. He was great! (John)

    Does recommend this dealer
    Bernardi Toyota

    Hey Kay! Love to hear that John was able to help you get your new Corolla! Thanks for sharing your experience and welcome to the Bernardi Toyota family :)


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  • Genuine and Knowledgeable
    June 27, 2017

    These guys are the real deal. Dont just look at price, but overall experience. Ron aka "Cowboy" is a real genuine guy, who will treat you right. T...

    Bernardi Toyota

    Hi Greg, Thanks for the review-- our goal is to make sure you had the best overall experience! Enjoy your Toyota!

    Bernardi Toyota

    Hi Greg, Thank you for the review! We pride ourselves on standing out with superior customer service, and we're happy we were able to give you a ...


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    These guys are the real deal. Dont just look at price, but overall experience. Ron aka "Cowboy" is a real genuine guy, who will treat you right. The management team is professional and understanding. Bottom line, there are probably 10 Toyota dealers in the metro Boston area, but non better than Bernardi..

    Does recommend this dealer
    Bernardi Toyota

    Hi Greg, Thanks for the review-- our goal is to make sure you had the best overall experience! Enjoy your Toyota!

    Bernardi Toyota

    Hi Greg, Thank you for the review! We pride ourselves on standing out with superior customer service, and we're happy we were able to give you a great overall car buying experience!


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  • Very Professional

    They are very kind and willing to work for you. Had so problems with a car I bought and they took care of everything very professionally. Service ...


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    They are very kind and willing to work for you. Had so problems with a car I bought and they took care of everything very professionally. Service department was very good explaining the problems and the time frame to take care of them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They don't wash your new car on service appt.!!

    I could not believe they did not wash or clean my new car on its first service appointment. Instead they gave me a coupon for a free cleaning at ...


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    I could not believe they did not wash or clean my new car on its first service appointment. Instead they gave me a coupon for a free cleaning at some car wash place. So now I have to find time go and wait in line somewhere else. Should have bought the Lexus instead of the Premium Avalon. Nearly same price.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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