Herb Chambers Ford of Braintree

New 888-733-8211 Dealer Website
Used 888-733-8380 Email Dealer
Service 888-816-9024

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Reviews

Average Ratings

4.7
515 lifetime reviews. Includes reviews of Herb Chambers Ford of Braintree from DealerRater.com
  • Great Experience!

    Top quality inventory, an educated sales staff and a non-pressure environment made the process of buying a car much easier than I imagined. My th...

    Dealer Response

    I sincerely appreciate the time it took for you write this great review about Omar! We thank you for your business and look forward to the opportu...


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    Top quality inventory, an educated sales staff and a non-pressure environment made the process of buying a car much easier than I imagined. My thanks to Omar Ananbeh for his patience and insight in this endeavor.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I sincerely appreciate the time it took for you write this great review about Omar! We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Lewis, General Manager


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  • Mike Perkins - 2016 F150 XLT
    March 10, 2017

    The highlight of my experience at Herb Chambers was working with Ben. He understood what I was looking for in a vehicle and my stance on the sale...

    Herb Chambers Ford of Braintree

    Thank you, Mike, for taking the time to share your experience with us online and post this review. We are so happy to know that Ben was able to pr...


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    The highlight of my experience at Herb Chambers was working with Ben. He understood what I was looking for in a vehicle and my stance on the sales/pricing negotiation process. While I felt at times that I was being pressured to agree to something I did not wish to agree to by others, Ben was understanding, polite, and professional throughout. Although there were some hiccups in the process, ultimately I got into a vehicle that I did not have to "settle" for at a price I felt was fair. I would definitely recommend seeking out Ben to anyone who was thinking of purchasing a vehicle at Herb Chambers.

    Does recommend this dealer
    Herb Chambers Ford of Braintree

    Thank you, Mike, for taking the time to share your experience with us online and post this review. We are so happy to know that Ben was able to provide you with a positive experience. I do apologize for the hiccups. If you have any further questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Scott Lewis, General Manager


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  • Excellent Salesperson, Excellent Manager's
    March 7, 2017

    Excellent is the word of the day! I have Leased from herb Chambers Ford of Braintree for the last 18 years. All those sales were handles By Mr. W...

    Herb Chambers Ford of Braintree

    Wow, thank you, Jinnie and John! I'm so glad to know Wayne and our team were able to provide you both with such a positive buying experience. We a...


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    Excellent is the word of the day! I have Leased from herb Chambers Ford of Braintree for the last 18 years. All those sales were handles By Mr. Wayne Lockard . This week I picked up my pre-ordered 2017 Ford Edge Titanium. Me and my wife Jinnie decided to order so we got just what we wanted. Wayne made the decision go so smoothly because of his Super Salesperson Skills. he helped us put together one of the finest Crossovers we have owned and it was very fast with his expert knowledge of how package groups went together. His kind and fun and way of selling made it very comfortable to work with him. And the Dealership as well. No BS no leading us on no talking us into things we did not want. Comfortable and easy going all the way. That is why we went to him for our last 5 cars. And what a great pleasure to have the best guy there ready to help 15 years of taking great care of me and my wife Jinnie. Any and all questions were answered right off the top of his head. Even questions I never even thought of he was able to explain and show us how everything worked and why. I would also like to thank some other 5 star people involved First Scott Lewis General Manager of the Dealership who personally made sure all was going well. Mr. Miguel Silva who made financing quick and easy to get through. Mr. Richard Trieber for putting the numbers together and helping us make them fit. Just and excellent Sales staff and Managers that have been so helpful over the 5 Vehicles we have purchased from this one Herb Chambers Dealership. I Hope Mr. Herb Chambers will take the time to personally thank these 3 men who clearly work to make the customer Happy and give off a feeling of kindness and Trust and a true caring for the customers who come into this Dealership. I have always recommended them and will continue to do so for another 36 month's until we will be back to order from Wayne again on the next one. Thank You again Wayne for all your help and experience 5 stars all the way!! John and Jinnie Walsh Hull Ma.

    Does recommend this dealer
    Herb Chambers Ford of Braintree

    Wow, thank you, Jinnie and John! I'm so glad to know Wayne and our team were able to provide you both with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Ford Edge Titanium! Best, Scott Lewis, General Manager


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  • They made it easy
    March 6, 2017

    This is my 12th new car and I can honestly say i could not be happier with the experience. My deal involved buying out my current lease and getti...

    Herb Chambers Ford of Braintree

    Thank you for sharing this great feedback, Dave. I'm so happy to know that Lisa, Jason, Miguel and myself were able to assist you with your new F1...


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    This is my 12th new car and I can honestly say i could not be happier with the experience. My deal involved buying out my current lease and getting into a new F150. Everyone knew the Truck, the packages and after a few conversations I was able to walk out with a truck that fit all my needs, and some I didn't even have. Jimmy Zhao/Lisa Chamberlain- My two initial contacts, Thank you. With out our first few calls, I would have given up on trying to get a the new car. Miguel Silva- Thank you, I can't say enough. Not only did you know your trucks, you spent the time to physically walk me through the options. Every other dealer I have bought a car from, the sales manager just sits in a glass room calling the shots from a distance. Thanks. Scott Lewis- we traded some emails, and you were also instrumental in putting the deal together. We have never met, but next time I am in the dealer I will knocking on your door to shake your hand. Jason Arsenault- you left your monthly Dealer Sales Meeting with Herb, to deliver my vehicle and spend the time walking me through all of the features and the operation of the vehicle. Maybe next time you see me I will have a boat to tow, but if not I am sure my truck will be a lot of fun regardless. Herb, I want you to know I applaud The Braintree Ford Team. They do it right...!!!!

    Does recommend this dealer
    Herb Chambers Ford of Braintree

    Thank you for sharing this great feedback, Dave. I'm so happy to know that Lisa, Jason, Miguel and myself were able to assist you with your new F150! Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Scott Lewis, General Manager


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  • Great Company

    Great service! Our sales rep, Khoi listened to our needs and made the process of ending our lease and purchasing a new car an easy transition.


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    Great service! Our sales rep, Khoi listened to our needs and made the process of ending our lease and purchasing a new car an easy transition.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    A big shout out to Dina Saoud - Dina was so friendly, informative and a pure pleasure to work with - she answered all questions and made the proce...

    Dealer Response

    Thank you, Natalie, for sharing your story! We really appreciate your business and your feedback on working with Dina. We value your business and ...


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    A big shout out to Dina Saoud - Dina was so friendly, informative and a pure pleasure to work with - she answered all questions and made the process delightful! I would look for her again! Thank you, Dina!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Natalie, for sharing your story! We really appreciate your business and your feedback on working with Dina. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager


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  • Mark Diamond what a great guy
    February 12, 2017

    Mark diamond did a great job to help me get the vehicle I wanted . He worked hard to make sure I was happy I stared working with Mark in October o...

    Herb Chambers Ford of Braintree

    Thank you, Elias! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Ford. We pride ourselv...


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    Mark diamond did a great job to help me get the vehicle I wanted . He worked hard to make sure I was happy I stared working with Mark in October of 2016 and got the vehicle in February of 2017 that shows the ability to be diligent and get me what I wanted it paid of and we both came out of the deal with what we wanted. We are still in contact he still answers any question I do have. Thanks Mark and thanks to herb chambers Braintree Shout out to Miguel Thanks Elias

    Does recommend this dealer
    Herb Chambers Ford of Braintree

    Thank you, Elias! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Ford. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Mark and Miguel were able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Scott Lewis, General Manager


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  • Dina was Fabulous!!!
    February 4, 2017

    My husband and I got to the dealership and had no intentions on purchasing a car today. We were only going to be looking. We had done our research...

    Herb Chambers Ford of Braintree

    Thank you for your wonderful remarks, Becky! We are so happy to know that Dina was able to assist you and your husband. We appreciate your recomme...


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    My husband and I got to the dealership and had no intentions on purchasing a car today. We were only going to be looking. We had done our research and had test drove another dealer but not impressed until we went to Herb chambers and Greeted by a lovely sales women Dina. A little confusing on my husbands part but she made him feel comfortable with the deal that work for everyone. Very satisfied with the service from her and the dealership with the professionalism from Dina. There was no pressure. She even came to my house so my husband could sign the paperwork. I have a New car and will let all my friends and family know about my experience with Dina. Thanks again Dina!

    Does recommend this dealer
    Herb Chambers Ford of Braintree

    Thank you for your wonderful remarks, Becky! We are so happy to know that Dina was able to assist you and your husband. We appreciate your recommendation and we hope to see you again in the future. Best, Scott Lewis, General Manager


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  • He is the best!
    January 28, 2017

    He is an awesome dealer in Ford Braintree. He just take care of everything that I need and communicate with the customer well! Thank you so much!

    Herb Chambers Ford of Braintree

    Thank you for the terrific feedback! Please let us know if we can be of further assistance. Best, Scott Lewis, General Manager


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    He is an awesome dealer in Ford Braintree. He just take care of everything that I need and communicate with the customer well! Thank you so much!

    Does recommend this dealer
    Herb Chambers Ford of Braintree

    Thank you for the terrific feedback! Please let us know if we can be of further assistance. Best, Scott Lewis, General Manager


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  • One of the best experience I had ever had
    January 25, 2017

    I went to Herb Chanbers Ford looking for a Ford F-150 Raptor. And there i met Benjamin one of the best sales associates I've ever encountered, he ...

    Herb Chambers Ford of Braintree

    Thank you for taking the time to tell us about your experience. Hearing that Benjamin provided you with 5-Star service is the kind of feedback we ...


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    I went to Herb Chanbers Ford looking for a Ford F-150 Raptor. And there i met Benjamin one of the best sales associates I've ever encountered, he helped me and kept updated on when the Raptor would show up and treated me with the outmost respect and decency. If you where to ever buy a Ford go to Herb Chambers and ask for Benjamin he will take care you.

    Does recommend this dealer
    Herb Chambers Ford of Braintree

    Thank you for taking the time to tell us about your experience. Hearing that Benjamin provided you with 5-Star service is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Scott Lewis, General Manager


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