Reviews
Not worth the 40 mins drive
This is the 3rd vehicle I purchase here, while the salesman was polite and helpful, I can’t say that about the rest of my experience. My vehicle had been registered for over 20 days and it wasn’t until I called and asked that I was given the information. The vehicle has a bad tire and they did nothing even after I brought it in to be serviced. One of the seats is not working and they sent me elsewhere to take care of it, and they gave me the car with a horrible detail job. It was dirty inside and the black trim was waxed and now looks pale and faded with white marks. I’m very disappointed and wish I would’ve gone elsewhere.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Boch Toyota just sold me a car with the maintenance
Boch Toyota just sold me a car with the maintenance light on isn’t there a lemon law 𝐨𝐫 𝐬𝐨𝐦𝐞 𝐭𝐡𝐢𝐧𝐠 and over charged me $𝟏𝟎𝟎𝟎 𝐰𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Outstanding customer service.
Outstanding customer service. Even when things are not perfect they make them very successful. My second purchase at this dealership. And very very pleased with customer service and sales team. Five stars they deliver what they promise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding customer service. Very pleased with second purchase in this dealership. Toyota sells itself but this dealership gives you their best a game for sales. No experience with service as I don’t service in this dealership. That is due to my location.
I highly recommend Chase!
I highly recommend Chase! He is kind, knowledgeable, and thorough! Chase went the extra mile to help make my transition to a new car seamless. He helped in every single way and more. I am so happy with my new Rav4! Thank you so much, Chase and Boch Norwood!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your experience is always with who your salesperson is -
Your experience is always with who your salesperson is - I started with Eric Yngve and was passed to Chase Calef - Chase made the difference - Eric was great but Chase was outstanding - straightforward, honest and actually cared that I was getting what I the customer wanted. It was not a sales pitch it was what can I do for you, what do you need!! You know the difference when someone is genuine and Chase is genuine. Will definitely recommend him and Boch to my extended family and friends. 5 Star ++
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience - I would would highly recommend the team at Boch to friends and family!
Literally the best experience buying a car from start to
Literally the best experience buying a car from start to finish. Colin G. is just an amazing person. Extremely knowledgeable and truly treats a customer as if they were a friend or family. I can't say enough positive thing's about him and the overall buying experience with Colin and the outstanding communication with the me the customer and Dewayne (who helped make the usually dreaded "paperwork" portion smooth, efficient & completely pain free) Great teamwork and dealership experience! ***Make sure you ask for Colin G. at Boch Toyota if you are considering buying a new or pre-owned vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joe at Boch Toyota is very knowledgeable, and helped me
Joe at Boch Toyota is very knowledgeable, and helped me get into a Rav4hybrid. Thankyou!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Joe for the wonderful, experience at Boch Toyota. You are so knowledgeable and always quick to update me on the status of the delivery of my vehicle. My wife and I are very pleased at how quickly we were got into our brand new Rav4hybrid LE. This will always be my "go to" spot since buying my old 2009 matrix and I highly recommend Joe any purchase of a car. Many Thanks Joe! We are so happy with our purchase!
I was very pleased with my visit to Boch Toyota.
I was very pleased with my visit to Boch Toyota. Everyone was very friendly and helpful. I had a great salesperson, Pedro Guerrero, who was very knowledgeable and told me everything I needed to know especially when I got into my new 2022 Toyota Corolla to drive it away. I love my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2022 Camry
My salesman Joe was so helpful and understanding of my needs. For a senior citizen this was a tremendous help. Took the time to go over everything including getting me to feel comfortable enough to drive out with my new car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience was exceptional!
My experience was exceptional! Everyone that I dealt with was friendly and professional and efficient! I felt very valued as a customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car