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Reviews

Average Ratings

4.9
1264 lifetime reviews. Includes reviews of Delray Buick GMC from DealerRater.com
  • Great experience

    My service advisor, Mark Willis, was excellent. I also had an issue with a fender and Mike Kasemeyer took the time and effort to resolve my issue....

    Dealer Response

    Thank you for the great review!


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    My service advisor, Mark Willis, was excellent. I also had an issue with a fender and Mike Kasemeyer took the time and effort to resolve my issue. Excellent experience!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great review!


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  • Honest,fast reliable.
    May 25, 2017

    My first experience of leasing was with Fernando Pagan. When my lease was over I went right back to him and leased my second Buick. He is extrem...


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    My first experience of leasing was with Fernando Pagan. When my lease was over I went right back to him and leased my second Buick. He is extremely knowledgeable and cuts right to the chase. He will walk you thru every aspect of the finances and the auto. Fernando takes the time to explain all the features of your car and follows up with you. Buying or leasing a car is a pleasant experience with Fernando and Delray Buick. MLR

    Does recommend this dealer

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  • Fast and very organized.
    May 23, 2017

    I'm a true GMC truck fan. I buy at many broward dealerships and decided to give Delray Buick GMC a chance because they had many Sierra Denali's in...


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    I'm a true GMC truck fan. I buy at many broward dealerships and decided to give Delray Buick GMC a chance because they had many Sierra Denali's in stock. Very happy with this dealership! Will buy more vehicles here. Thanks Jordan

    Does recommend this dealer

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  • A wonderful purchasing experience with outstanding people
    May 19, 2017

    I have easily purchased over 30 new and used cars, many from dealers hundreds of miles from my home. I will admit when traveling to a a dealer out...


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    I have easily purchased over 30 new and used cars, many from dealers hundreds of miles from my home. I will admit when traveling to a a dealer out of town chasing a car one finds on the internet can be a scary experience. The first concern is the car, is the dealer portraying it honestly? Is the dealer trying to hide something? The second concern is are you going to get stuck with the worst salesperson in the dealership because I am sure only 10% of internet leads actually turn into sales. Delray Buick GMC was easily 2 hours plus from my home and I was drawn there for one specific vehicle. The vehicle was absolutely as nice as portrayed and the dealership did an outstanding job providing all the reference materials right up front via AutoTrader to make the selection process confidence inspiring. From the first call, speaking with George Deeb, I felt comfortable that my needs were important. I understand the car buying process extremely well and will always make that clear when speaking to a new dealer. To me this is an antiseptic transaction, you have something I want, you have something you want rid of. If we can treat each other civilly and not attempt to take advantage of one another there is absolutely no reason the purchase process can not be stress free and simple. George made this process exactly that, but he went even further. George was tenacious in completing the deal because we had a specific situation which required some additional leg work. I can not say enough good about his excellent communication skills as well as his amazing follow up methods. To say we were pleased is a gross understatement. I would also like to recognize Gary Andrews, whom we dealt with also, as a reasonable and friendly part of the transaction. Gary entered into the transaction during negotiation and financing discussions and left with nothing other than a positive and comfortable feeling. The whole purchase process was a model for what a dealership vehicle purchase experience should be. I can recccomend George Deeb beyond a shadow of a doubt and I truly believe if you enter this dealership with realistic expectations you will be no less impressed than I was.

    Does recommend this dealer

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  • very satisfied customer

    Took in for routine oil change....car got in and out...staff pleasant...work done in a timely manner.

    Dealer Response

    Cynthia, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anyt...


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    Took in for routine oil change....car got in and out...staff pleasant...work done in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Cynthia, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!


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  • Jordan Schear -- Great Job!
    May 17, 2017

    Jordan was extremely knowledgeable and helpful. Never a pressure moment. The process moved smoothly and we are extremely happy with everything. ...


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    Jordan was extremely knowledgeable and helpful. Never a pressure moment. The process moved smoothly and we are extremely happy with everything. Already recommending him and Delray Buick GMC to friends.

    Does recommend this dealer

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  • Excellence
    May 15, 2017

    I bought my Buick Envision Essence 2017. Jordan Schear Poduct Specialist was amazingly helpful, his knowledge of the cars the dealership sells is ...


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    I bought my Buick Envision Essence 2017. Jordan Schear Poduct Specialist was amazingly helpful, his knowledge of the cars the dealership sells is fantastic, with no doubt I recommend Delraybuickgm and especially Jordan Schear Poduct Specialist, for sure I will buy my next car from him.

    Does recommend this dealer

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  • Jordan Rocked!
    May 15, 2017

    I recently bought a 2017 Canyon SLT. Not only was Jordan able to get me a solid price, but the overall experience was actually enjoyable - a first...


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    I recently bought a 2017 Canyon SLT. Not only was Jordan able to get me a solid price, but the overall experience was actually enjoyable - a first for me when buying a new car. The highlights: -No "arguing" took place. If I didn't want something, he was completely cool and we moved the convo forward. -I was able to trial the truck. We couldn't get the paper work done on day one, so he simply told me to take it home anyway and we'd finish up tomorrow. This was incredibly helpful because I had already decided to purchase it, but this allowed me to be "extra sure". Plus, the truck is definitely one of the best I've driven to date so it allowed the truck to sell itself. Other dealers - take note. -He didn't try to fool me. Many dealers in the past left me defensive and even after I got pretty good deals I still felt a bit cheated. Jordan's process was far more flexible, allowing me to direct the conversation as much as possible. He showed more empathy than convo-controlling quips and maxims that seem to underlie most sales "strategies".

    Does recommend this dealer

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  • Leasing a vehicle
    May 15, 2017

    Very engaging, caring and dedicated to customer satisfaction staff. Although the entire process was rather lengthy, the end result was well worth ...


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    Very engaging, caring and dedicated to customer satisfaction staff. Although the entire process was rather lengthy, the end result was well worth the time invested. Someone does need to address OnStar as they proved to be a complete embarrassment to GM.

    Does recommend this dealer

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  • They want everything to be perfect for the buyer!
    May 13, 2017

    I am soooo happy with my GMC Yukon from Delray Buick GMC. Robert wanted everything to go perfect and he made the process smoothe. The finance team...


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    I am soooo happy with my GMC Yukon from Delray Buick GMC. Robert wanted everything to go perfect and he made the process smoothe. The finance team was wonderful and they really want customer to be happy!

    Does recommend this dealer

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