Mike Castrucci of Alexandria

New 866-230-7807 Dealer Website
Used 888-896-6702 Email Dealer
Service 866-406-1470

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.0
Average based on 40 reviews
  • My Experience

    I recently went to Mike Castrucci Ford of Alexandria and it was more than I expected. I bought a 2009 Mustang that is a joy to drive. The sales pe...


    Show Full Review

    I recently went to Mike Castrucci Ford of Alexandria and it was more than I expected. I bought a 2009 Mustang that is a joy to drive. The sales person was very nice and courteous. After taking the car for a drive on July 12, I knew it was what I wanted. I came back the next day and drove away a very happy man.The price was good and the value for my trade in was more than I would have thought. I was impressed very much. I will continue in the future to take my business there.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Buying my Ford Explorer Sport

    Cliff was wonderful to work with during the process. Whole staff was knowledgeable, friendly, and helpful.


    Show Full Review

    Cliff was wonderful to work with during the process. Whole staff was knowledgeable, friendly, and helpful.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Low pressure

    I've purchased two vehicles from Mike Castrucci. One in Madeira and the most recent in Alexandria. I was always treated with respect and fair pric...


    Show Full Review

    I've purchased two vehicles from Mike Castrucci. One in Madeira and the most recent in Alexandria. I was always treated with respect and fair pricing.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Car purchase

    I loved my experience with this dealership. Everything went great.


    Show Full Review

    I loved my experience with this dealership. Everything went great.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My buying experience

    This may have been the best buying experience i have had! I live over an hour and a half away, and the salesman worked with me any way I needed. F...


    Show Full Review

    This may have been the best buying experience i have had! I live over an hour and a half away, and the salesman worked with me any way I needed. From making an appt, to test driving and financing I would definately recommend buying here!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mike Castrucci Ford purchase

    The car i wanted there and was priced aggressively due to FMC incentives. I shaved a couple hundred off that by working with the dealership all b...


    Show Full Review

    The car i wanted there and was priced aggressively due to FMC incentives. I shaved a couple hundred off that by working with the dealership all by email. Showed up and completed the purchase with no hiccups, delays or issues. They're in a tight physical spot that could use some expansion but not a serious issue. I'd recommend them.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • They did right by me!

    Ask for Scotty. He has years of experience. The whole team there was committed to making it work for me.


    Show Full Review

    Ask for Scotty. He has years of experience. The whole team there was committed to making it work for me.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ford of Alexandria Experince

    Was looking for a Ford Edge and reached out since the prices online were the best in the area, but not by much. Wanted a 2015 edge and was told th...


    Show Full Review

    Was looking for a Ford Edge and reached out since the prices online were the best in the area, but not by much. Wanted a 2015 edge and was told the price would not drop from online pricing. (Which was the same price as the 2016 edges). I repeatedly asked about the price range I was looking into to see if the car I wanted to see would fit in my budget and got no response. So we had to show up to see the car and get the pricing. My 2013 fully loaded Buick Encore SUV was valued at 12500. Which was a smack in the face because I have my vin number before showing up, told him about my finances, and how much we owed on the car. They came back and still low balled me. But the worst of it all, I have a company discount and it's supposed to be applied after negotiation on the car and they wouldn't honor it after telling me over the phone and email they would. Other ford dealerships have this treated me better and offered more for my car. To be honest they seemed annoyed I was even there.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Worst Car Dealership ever

    If anybody is thinking about buying a car, do not go to Mike Castrucci Ford in Alexandria, KY. I've had a transmission clutch recall on my car n...


    Show Full Review

    If anybody is thinking about buying a car, do not go to Mike Castrucci Ford in Alexandria, KY. I've had a transmission clutch recall on my car now for almost 2 years and have been in there over 5-10 times for this issue only to find out that they just ordered the BACKORDERED part in March. Where was this a year and a half ago? Would not recommend them to my worst enemy.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Customer Service

    Great car Dealership without all of the pressure. We were made to feel welcome and was given time to decide on our purchase. Mike Routt is a Sales...


    Show Full Review

    Great car Dealership without all of the pressure. We were made to feel welcome and was given time to decide on our purchase. Mike Routt is a Salesman that will go out of his way to make sure his customer is happy with their purchase. Craig Chabot completed our financing and was also very welcoming. We would recommend if you need a new or used vehicle to go to Mike Castrucci Alexandria Ford and visit Mike Routt for a "New Car".

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review