Lucas Chevrolet Jeep Chrysler Dodge RAM

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Reviews

Average Ratings

4.6
300 lifetime reviews.
  • Great Experience!!

    I had a great experience with Lucas Dodge/Jeep dealership. I looked online and saw the Ram I was looking for. I e-mailed about availability and pr...


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    I had a great experience with Lucas Dodge/Jeep dealership. I looked online and saw the Ram I was looking for. I e-mailed about availability and pricing. I received a fast response from Stacy from the Internet department with the pricing and made a appointment to stop in. When I arrived, the Ram was already pulled up. I was greeted by Michael Ginyard who also did a fantastic job going over all the features and answered all of my questions. I didn't feel any pressure and everyone was very friendly and helpful. I requested heated seats and step bars to be installed and Michael made the process so seemless and provided me a rental right away. We reviewed the figures on the truck and accessories and Michael made sure everything was correct and made the process seemless. Highly Recommend Lucas Dodge/Jeep to everyone and to make sure they see Michael Ginyard!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    This dealership was so willing to work with me as this was my first vehicle purchase on my own. The employees I worked with were not pushy, instea...


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    This dealership was so willing to work with me as this was my first vehicle purchase on my own. The employees I worked with were not pushy, instead they were friendly, patient, and willing to assist. They were able to find the Jeep that I wanted and got it from a dealership in another state. The phone call with the insurance agency took an hour and a half but Ralph stood by helping with any questions I had. They were all friendly and made me feel comfortable during my time there. Ralph made sure my phone was connected in my new jeep and made sure I knew how everything worked before I pulled off the lot. A++ if I had to give a grade. Definitely recommend these guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Didn't answer my questions

    I inquired about a car online. I asked a few questions and response only answered one question. Never heard from them again. Didn't buy car.


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    I inquired about a car online. I asked a few questions and response only answered one question. Never heard from them again. Didn't buy car.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Did not do the job and damaged my car

    They lied and because I am a women they took full advantage and they damaged my car while it was there said they would repair it and did not....al...

    Dealer Response

    Msgt Harp, we regret that you had a negative experience with us, but are glad you brought this to our attention. Please call me at 609-267-0200 t...


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    They lied and because I am a women they took full advantage and they damaged my car while it was there said they would repair it and did not....also know what to existing problem was the car was brought in for a diagnostic to see what else was going, I was told they could not do it until they repaired the car 800.00 later still no diagnostic and was to it was diagnosed when they repaired what we already knew was wrong so if I wanted them to do a diagnosis I would have to pay another 110 dollars. Very untrustworthy worthy and disloyal people should do what they say their going to do. My husband and I are active military veterans who fought so they can operate and this is how we are treated. I all have evidence of conversation if anyone want to hear.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Msgt Harp, we regret that you had a negative experience with us, but are glad you brought this to our attention. Please call me at 609-267-0200 to discuss this further. Thank you Douglas Swanson Business Mgr Lucas Chevrolet


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  • a waste of my time

    well, ive been in contact with lucas dodge in Lumberton new jersey for a few weeks concerning a 2009 red dodge challenger with 124000 miles on it....


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    well, ive been in contact with lucas dodge in Lumberton new jersey for a few weeks concerning a 2009 red dodge challenger with 124000 miles on it. I live 100 miles away near Allentown pa and wanted to get there best price before I take that ride there. I do not like haggling price so I wanted the price before I got there. I dealt with chris hruff the internet manager. I got there Saturday and noticed a sizeable dent on the drivers door THAT WAS NOT MENTIONED ON THE AD !!!!!!!! the dent was very visable. I texd chris and his response was he never saw the dent and for the price we agreed on, I SHOULD ACCEPT THE DENT !!!!! which was unacceptable. I was buying the car with 124000 miles on it, not the dent that I would have to fix myself. well after 1 and a half hours waiting for the general managers response, I was told that the car was sold as is. what really upset me is the sizeable dent was never mentioned. all I wanted them to do is repair it or offer me something else off the price so I can have it repaired. I was still ready to buy the car, JUST WORK WITH ME ALITTLE. thank you chris for wasting my time and gas and a 200 mile roundtrip FOR NOTHING ! MIKE D

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • ery helpful. Called me several times .

    Very helpful. Call me several times to schedule a time to view used car inventory.


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    Very helpful. Call me several times to schedule a time to view used car inventory.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awful experience

    Literally the most uncooperative dealership I have ever dealt with. I could almost guarantee that whatever car you are buying can be found with th...


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    Literally the most uncooperative dealership I have ever dealt with. I could almost guarantee that whatever car you are buying can be found with the same quality but cheaper at another dealership

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best and Easiest Car Buying Experience Ever

    I recently purchased a new Jeep Cherokee from Rentschler's. I cannot say enough about Greg, Ian, Stephanie, and Lucas. This was by far the easiest...


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    I recently purchased a new Jeep Cherokee from Rentschler's. I cannot say enough about Greg, Ian, Stephanie, and Lucas. This was by far the easiest and best car buying experience I have had. I had quotes from multiple dealers, but they worked with me to get the best price. There was never any pressure, everything was very relaxed. They were an hour away, but well worth it. Will be referring them to anyone looking for a Jeep in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Dealership!!!!

    Ralph Ruggiero!!!! He made my buying experience the way it should be!!! Easy and 100% satisfied. I drove an hour to get there because if you searc...


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    Ralph Ruggiero!!!! He made my buying experience the way it should be!!! Easy and 100% satisfied. I drove an hour to get there because if you search their inventory, they have the best prices I have seen! He refused to let my trip there end in dissapointment & would not let me leave until he got me the best payment that I could afford!!! Love my new 2016 Jeep Wrangler Sahara!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No one there to help

    I walked into the showroom about 11 AM interested in buying a 2008 Chevy PU I had seen online There were several people at desks and two involved ...


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    I walked into the showroom about 11 AM interested in buying a 2008 Chevy PU I had seen online There were several people at desks and two involved in a conversation. I looked over an old restored Chevy truck for a few minutes expecting a sales person to address me. No one asked if they could help and I thought maybe I am in the wrong area so I left. Once back in my vehicle I thought back to 73 Chevy, long defunct, and how the sales guys would approach everyone even if there for the parts department. Lucas is off my list forever.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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