Even though we live in Center City Philadelphia and have a number of dealership options in close proximity, we decided to purchase from VW of Salem County... NJ because they were far and away the most accommodating dealer, in every aspect. Responsive and fair, they made our car buying experience hassle free and seamless. Highly recommend.
Was looking for New GLI and actually going to give up on VW purchase as the DE VW dealers were not giving me discounts they advertised or working with... me. I happened to stumble across the Salem County VW website by accident. I gave them a call. Talked with Erika the sales person and worked out numbers with Joe the Manager. They worked with me with discounts, my trade in, and numbers I wanted. And now here I am with a new GLI. Then even with the COVID and social distancing. They made the sales experience amazing. Will def. be back.
First I'm stationed in Germany and was looking to get a Golf R and nothing less and it needed to be US spec since I'll bring it back when I'm finished... working out here. I first contacted the dealership explaining what I wanted and worked with an amazing person (Tara) she was super helpful. At first they couldn't work my deal that I wanted. After the other dealership deal fell through I reconnected with Tara, explained that I'll be using a power of attorney and needing the car shipped out here. They were able to get my deal and even made it lower than I asked out the door. Mike the sales team member is also an amazing worker, he and Tara worked hand in hand to get my car I wanted and to get necessary documents prepared that are needed to,ship,the vehicle. The facility was told to me by my girlfriend as super small in the middle of nowhere, but very clean and family oriented like. Smaller dealerships tend to actually care and that's exactly what I received from the Salem team especially Tara who helped me through the entire way. From my experience dealing with the team at Salem (mainly phone and email) I would definitely do business with them again and would recommend if you want a VW to go through them. The only thing I would mark as a negative. And this is totally going off my girlfriend relaying it to me. A couple salesman other than Mike, tried explaining features of the Golf R to her and the things that were told were,either not accurate or completely wrong. I've found this experience constantly through any dealership I've bought a VW from (I've owned 5 before this one) there is usually many salesman that have no clue of the car I'm buying past what the brochure or paper on the window of the car says. But that really isn't Salem VWs fault.
Nice selection, good prices and great people to deal with! My easiest car buying experience ever (I’m 53 years old and like cars). Thank you!
I cannot say enough about Salem County VW. Joe, Erika, Tara, and the managers made my transfer to a new Atlas a breeze. Moreover, they are genuinely... kind, and you feel like you are talking with friends rather than a business. I highly recommend them and I will be a repeat customer!
Derek Cohen was very helpful. Moreover, he was friendly and let me take my time to choose what I wanted. No sales pressure here! My man, Mike Yoroshko... helped me finalize the paperwork and explained in detail what everything meant. As a first time buyer I was more than pleasantly surprised with the friendliness of all the staff and the overall relaxed atmosphere. I highly recommend Volkswagon of Salem County!
The dealership staff is absolutely fantastic. The entire car buying experience was one of the easiest I have ever had. I especially want to give a shoutout... to Tara Olivieri for helping me with the process and answering all my questions.
The service department is horrible. I have provided this dealership over $200,000.00 in business over only a matter of three (3) years. I bought a 2018... VW Beetle from this dealership with only 8,000 miles on it and between the time I bought it and when I got rid of it a week or so ago I had to bring it in 18 times for service. Numerous things were broken or new problems would arise and the service department would literally refuse to fix the issue until I got VW corporate involved. Now I am banned from using their service department because of their negligence to provide correct service. I can not wait for the lease to be up on my car so I never have to step foot in a VW dealership again.
Best car buying experience ever!! I would recommend to all my friends and family. The team made the buying experience exceptional. Look forward to doing... business in the future!
Bought a car from here and traded in my old vw CC. Erika helped me with my car and did a great job. Love my Volkswagen.