Volkswagen of Salem County

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Reviews

Average Ratings

4.9
29 lifetime reviews.
  • Thanks Salem County VW

    First I'm stationed in Germany and was looking to get a Golf R and nothing less and it needed to be US spec since I'll bring it back when I'm fini...


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    First I'm stationed in Germany and was looking to get a Golf R and nothing less and it needed to be US spec since I'll bring it back when I'm finished working out here. I first contacted the dealership explaining what I wanted and worked with an amazing person (Tara) she was super helpful. At first they couldn't work my deal that I wanted. After the other dealership deal fell through I reconnected with Tara, explained that I'll be using a power of attorney and needing the car shipped out here. They were able to get my deal and even made it lower than I asked out the door. Mike the sales team member is also an amazing worker, he and Tara worked hand in hand to get my car I wanted and to get necessary documents prepared that are needed to,ship,the vehicle. The facility was told to me by my girlfriend as super small in the middle of nowhere, but very clean and family oriented like. Smaller dealerships tend to actually care and that's exactly what I received from the Salem team especially Tara who helped me through the entire way. From my experience dealing with the team at Salem (mainly phone and email) I would definitely do business with them again and would recommend if you want a VW to go through them. The only thing I would mark as a negative. And this is totally going off my girlfriend relaying it to me. A couple salesman other than Mike, tried explaining features of the Golf R to her and the things that were told were,either not accurate or completely wrong. I've found this experience constantly through any dealership I've bought a VW from (I've owned 5 before this one) there is usually many salesman that have no clue of the car I'm buying past what the brochure or paper on the window of the car says. But that really isn't Salem VWs fault.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Sales Person Ever

    Volkswagon of Salem County was an excellent place to shop for a car. Great selection and one of the best sales person ever. Bridget Wurster did ...


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    Volkswagon of Salem County was an excellent place to shop for a car. Great selection and one of the best sales person ever. Bridget Wurster did an excellent job explaining the process to me as well as showing me your inventory. I will return and ask for Bridget. Thank you very much.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Truck Shopping

    Stopped into Salem County looking for a used truck. The salesperson that helped me, Bridget Wurster was really great. They didnt have what I ...


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    Stopped into Salem County looking for a used truck. The salesperson that helped me, Bridget Wurster was really great. They didnt have what I was looking for but she is on the case and trying very hard to find me my next truck.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Car Shopping

    Car shopping was made easy by Bridget Wurster. Very personable and knowledgeable on all aspects of the car I was interested in.


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    Car shopping was made easy by Bridget Wurster. Very personable and knowledgeable on all aspects of the car I was interested in.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Satisfied customer

    I bought my car from this dealership a few years ago and have returned for scheduled maintenance service. It is so nice to go into a place of bus...


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    I bought my car from this dealership a few years ago and have returned for scheduled maintenance service. It is so nice to go into a place of business where you are treated so well through an entire process. Buying a car is potentially stressful, but my salesperson, Mike, made it comfortable for me. He was attentive to my needs in a vehicle. He was extremely knowlegable and helpful. I did not feel pushed or pressured, but very satisfied with my purchase. Steve, the Service Manager, follows suit. Friendly and professional, he and the service department are very good about explaining the service provided and letting me know the best way to care for my car. VW of Salem County is such a refreshing change from the "typical" car dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2017 Passat

    Had one of the best car shopping experiences in my life. My fiancé and I visited this location in hopes to get to test drive and get more informa...


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    Had one of the best car shopping experiences in my life. My fiancé and I visited this location in hopes to get to test drive and get more information on the 2017 Passat. Mr. Kincaid great us within five minutes of arriving at the location and assisted us patiently with the tremendous amount of questions we had. Unfortunately they were just a tad bit out of our price range, but hopefully we will be able to go back and make the purchase. Overall great time

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Superb Customer Service

    Car shopping here was the best experience I've had thus far. As a first time buyer, The sales rep (Ronald Kincaid) connected with me as he knew ex...


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    Car shopping here was the best experience I've had thus far. As a first time buyer, The sales rep (Ronald Kincaid) connected with me as he knew exactly what I wanted. He gave me many options to choose but was able to narrow down the best there was. Even though I did not buy I left well equipt with much knowledge of what was best for me.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Awesome Customer Service

    Ronald Kincaid was very personable and had a vast understanding of the cars on the lot.. unfortunately this time I was just browsing but when I do...


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    Ronald Kincaid was very personable and had a vast understanding of the cars on the lot.. unfortunately this time I was just browsing but when I do decide to buy a new car I will definitely comeback!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Buying Experience

    While shopping for a used car, I had the pleasure of being helped by Ronald Kincaid. Not only is he a true professional, but he made my experienc...


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    While shopping for a used car, I had the pleasure of being helped by Ronald Kincaid. Not only is he a true professional, but he made my experience a stress free one. He asked all the right questions and truly listened and cared about my requests. Excellent sales person, highly recommend him when shopping for either a new or used car. Kudos...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Customer Service

    Me and My wife visited this dealership in hopes to see a few 2017 Jetta's. The sales rep that assisted us (Ronald Kincaid) was very patient and kn...


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    Me and My wife visited this dealership in hopes to see a few 2017 Jetta's. The sales rep that assisted us (Ronald Kincaid) was very patient and knowledgeable showing us various cars and answering our many questions. Most importantly, without making us feel pressured to buy! Overall great shopping experience would definitely recommend to others.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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