AutoNation Chevrolet Buick GMC Laurel

Reviews

Average Ratings

4.8
271 lifetime reviews.
  • Outstanding Sales and Service

    Autonation Laurel, MD has been the top of the line Sales and Service since my 60 Yrs of experience driving and owning vehicles. Service has been g...

    Dealer Response

    Thank you for your positive review, Edward. We always strive to provide excellent service with a professional and caring staff here at our locatio...


    Show Full Review

    Autonation Laurel, MD has been the top of the line Sales and Service since my 60 Yrs of experience driving and owning vehicles. Service has been great! Punctual and correct. Appreciate the "new" Service Bays and waiting areas, and reception desks setup. Should be a "model" for others.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review, Edward. We always strive to provide excellent service with a professional and caring staff here at our location. Thanks again for the positive feedback!


    Hide Full Review
  • Service staff was friendly and helpful.

    I brought my vehicle in for a repair and I was pleased with the courtesy and friendliness the service staff accorded me. I felt like I was being t...


    Show Full Review

    I brought my vehicle in for a repair and I was pleased with the courtesy and friendliness the service staff accorded me. I felt like I was being taken care of and that my problem was being resolved. During my wait the service advisor made sure I was apprised of the work being done and also future concerns. The whole start-to-finish process was a delight and I will make sure I continue to give this dealership future business. The mechanic did an excellent job on the repair as well. Very happy overall!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best dealership in the world

    Three years ago when I got my car it was the worlds most horrible experience. I cried and had anxiety attacks in the showroom and it took them th...


    Show Full Review

    Three years ago when I got my car it was the worlds most horrible experience. I cried and had anxiety attacks in the showroom and it took them three months to get everything right as the salesman messed everything up. Fast forward to today: Al, my new friend, was my salesperson and so patient as I feel like I looked in every truck and test drove half of them. He and I talked to each other about the state of the US and the world, we connected as we talked about religion, love, patience, family and caring for humanity. Mike the manager was the nicest guy, the kinda guy that always gets invited to every party and still hangs out with his college buddies. Just an awesome guy overall. Both went above and beyond to help me get into a truck from my SUV. If you are in the market for a vehicle, I can't recommend Auto Nation GMC enough. Seriously. Amazing experience. Hands down. Oh, and I bought a truck!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mehhh

    The buying process was easy but i felt like I was helping the biggest dealer get even bigger. Wish I had bought locally-owned


    Show Full Review

    The buying process was easy but i felt like I was helping the biggest dealer get even bigger. Wish I had bought locally-owned

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best car buying experience EVER!!

    We recently purchased a 2017 Suburban from AutoNation Chevrolet in Laurel. From the initial E-price request to the drive home from the dealership...


    Show Full Review

    We recently purchased a 2017 Suburban from AutoNation Chevrolet in Laurel. From the initial E-price request to the drive home from the dealership, I have to say this was the easiest car purchase we have ever made, we have made a lot of vehicle purchases in the last 6 years. I want to thank Haby, Lorenzo, and their sales manager Dave for the great customer service and attention to detail to find us the perfect vehicle at the best price anywhere in the DC area. We were so impressed with your customer service that we will look at your dealership anytime we are in the market for another vehicle. Thanks again for a great car buying experience, you gentlemen really left a great impression on our family. I hope Mr. Ayers understands what valuable employees he has. Thanks.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience

    I had a great experience with this dealership. I was able to complete much of the process remotely, they were very helpful in answering my questio...


    Show Full Review

    I had a great experience with this dealership. I was able to complete much of the process remotely, they were very helpful in answering my questions and worked with me the whole way. When I arrived, they even had my vehicle parked out front, washed fueled and ready to go.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service

    I came in for an oil change and a diagnosis for my check engine light just before new years, without an appointment. The service I received was ex...


    Show Full Review

    I came in for an oil change and a diagnosis for my check engine light just before new years, without an appointment. The service I received was excellent; I was in and out within 2 hours, no additional appointmentioned was needed, all issues were resolved. Thank you to the service professional who assisted me this day!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great car buying experience

    AutoNation Chevrolet of Laurel is the best dealership I have know in my 60 years of car buying experience. The staff is always friendly, courteous...

    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. We sincerely thank you for your business and hope to co...


    Show Full Review

    AutoNation Chevrolet of Laurel is the best dealership I have know in my 60 years of car buying experience. The staff is always friendly, courteous, accessible and always helpful, to make buying a new car truly pleasant. I have recommended this dealership to all my friends, family and fellow car enthusiasts with the confidence they will be treated the same.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. We sincerely thank you for your business and hope to continue serving you for many years to come!


    Hide Full Review
  • Had a great experience working with Darryl

    Darryl was extremely helpful in making sure we got all the possible discounts/programs available. He walked me through the car and how to use the...


    Show Full Review

    Darryl was extremely helpful in making sure we got all the possible discounts/programs available. He walked me through the car and how to use the different systems. I am very satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Service..Hooray

    My experience with Auto Nation was great, very attentive service. Excellent Customer Service. Each area was very attentive to my needs and wants...


    Show Full Review

    My experience with Auto Nation was great, very attentive service. Excellent Customer Service. Each area was very attentive to my needs and wants in a car based on my financial line, and service was rendered with such great hospitality and knowledge.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review