AutoNation Chevrolet Buick GMC Laurel

New 877-338-2599 Dealer Website
Used 888-242-3112 Email Dealer
Service 866-537-0406

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Reviews

Average Ratings

4.9
267 lifetime reviews.
  • Outstanding Sales and Service

    Autonation Laurel, MD has been the top of the line Sales and Service since my 60 Yrs of experience driving and owning vehicles. Service has been g...

    Dealer Response

    Thank you for your positive review, Edward. We always strive to provide excellent service with a professional and caring staff here at our locatio...


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    Autonation Laurel, MD has been the top of the line Sales and Service since my 60 Yrs of experience driving and owning vehicles. Service has been great! Punctual and correct. Appreciate the "new" Service Bays and waiting areas, and reception desks setup. Should be a "model" for others.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your positive review, Edward. We always strive to provide excellent service with a professional and caring staff here at our location. Thanks again for the positive feedback!


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  • Great experience

    I had a great experience with this dealership. I was able to complete much of the process remotely, they were very helpful in answering my questio...


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    I had a great experience with this dealership. I was able to complete much of the process remotely, they were very helpful in answering my questions and worked with me the whole way. When I arrived, they even had my vehicle parked out front, washed fueled and ready to go.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    I came in for an oil change and a diagnosis for my check engine light just before new years, without an appointment. The service I received was ex...


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    I came in for an oil change and a diagnosis for my check engine light just before new years, without an appointment. The service I received was excellent; I was in and out within 2 hours, no additional appointmentioned was needed, all issues were resolved. Thank you to the service professional who assisted me this day!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great car buying experience

    AutoNation Chevrolet of Laurel is the best dealership I have know in my 60 years of car buying experience. The staff is always friendly, courteous...

    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. We sincerely thank you for your business and hope to co...


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    AutoNation Chevrolet of Laurel is the best dealership I have know in my 60 years of car buying experience. The staff is always friendly, courteous, accessible and always helpful, to make buying a new car truly pleasant. I have recommended this dealership to all my friends, family and fellow car enthusiasts with the confidence they will be treated the same.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. We sincerely thank you for your business and hope to continue serving you for many years to come!


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  • Had a great experience working with Darryl

    Darryl was extremely helpful in making sure we got all the possible discounts/programs available. He walked me through the car and how to use the...


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    Darryl was extremely helpful in making sure we got all the possible discounts/programs available. He walked me through the car and how to use the different systems. I am very satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service..Hooray

    My experience with Auto Nation was great, very attentive service. Excellent Customer Service. Each area was very attentive to my needs and wants...


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    My experience with Auto Nation was great, very attentive service. Excellent Customer Service. Each area was very attentive to my needs and wants in a car based on my financial line, and service was rendered with such great hospitality and knowledge.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Knowledgeable mechanic

    Service was excellent. Mechanic was great and explained everything that was going, explained all the options and let me know what services were u...


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    Service was excellent. Mechanic was great and explained everything that was going, explained all the options and let me know what services were under warranty. I would definitely itely come back here for service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent New Vehicle Purchase Experience

    I purchased a Sierra Truck, but then returned it during the (3) day return period. I then purchased a different Sierra Truck, but also returned th...


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    I purchased a Sierra Truck, but then returned it during the (3) day return period. I then purchased a different Sierra Truck, but also returned that Truck during the next (3) day return period. I then purchased a 3rd Sierra Truck, and kept that one. The Salesman along with the Finance Department were extremely cooperative and never made an issue out of my (2) returned vehicles. I highly recommend this Dealership for any new vehicle purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Beautiful dealership, nice people.

    These folks were very personable in every way, from start to finish. Easiest and most honest negotiating process I've ever been through.


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    These folks were very personable in every way, from start to finish. Easiest and most honest negotiating process I've ever been through.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent experience

    I am a retired school teacher and I was shopping for a new vehicle for the second stage of my life. My experience was perfect. I purchased a Chevy...


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    I am a retired school teacher and I was shopping for a new vehicle for the second stage of my life. My experience was perfect. I purchased a Chevy Equinox at a great price and the sales associate made sure I recieved all applicable rebates and promotions. He was kind, efficient, and knowledgeable. Ask for Rodney Smith, he can be trusted with a 20 year old or a retiree like myself. Thx Rodney, I love my vehicle! I may have to take you up on your offer to help me with all of the technology bells and whistles !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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