DARCARS Nissan of College Park

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Reviews

Average Ratings

3.9
126 lifetime reviews. Includes reviews of DARCARS Nissan of College Park from DealerRater.com
  • Best car buying experience ever.

    I had the pleasure of buying a new Vehicle from DARCARS in College Park. Their staff (from the sales man to the Manager) were super nice and not t...


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    I had the pleasure of buying a new Vehicle from DARCARS in College Park. Their staff (from the sales man to the Manager) were super nice and not the normal "pushy" car saleman. From the time we called about the vehicle, did the test drive and did the paperwork we were treated like they had known us forever. Thank you all so much DARCARS, we love our new Van and will be coming back for future car purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • worst customer service experience i ever had
    April 7, 2017

    I experiece the worst customer service ever in this place. Everyone should avoid this guy named Bob.I'm not even sure if he gave me his real name....

    DARCARS Nissan College Park

    Thank you for connecting with us! I am so sorry for the trouble. This is not the impression we have to leave with you. Please email me at jdobson@...


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    I experiece the worst customer service ever in this place. Everyone should avoid this guy named Bob.I'm not even sure if he gave me his real name.Took them a week and half to give me back my car when they had told me it would be ready in 2 days. Businesses end up wrong at the end for guy like this one.He would not even call me to keep me updated on my car i would have to call everytime and then he would keep on coming up with different days the car was going to be ready.

    Does not recommend this dealer
    Came in for service or repair
    DARCARS Nissan College Park

    Thank you for connecting with us! I am so sorry for the trouble. This is not the impression we have to leave with you. Please email me at jdobson@darcars.com, I would like to know more. Thank you - Jammie


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  • We wouldn't go back to this center again
    March 7, 2017

    We have always gone to this center for service because this is where I also purchased my car. We keep coming back for good service specifically fr...

    DARCARS Nissan College Park

    We are very sorry to hear about your experience. If you don't mind, I would like to know more and provide assistance. Please email me directly at ...


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    We have always gone to this center for service because this is where I also purchased my car. We keep coming back for good service specifically from Maxwell Anderson but we don't see him there anymore. We went to have our car serviced on March 1st. Our experience was awful. The advisor was Naresh Kausal. First they made us wait more than 2 hours which we didn't mind since we didn't have an appointment. Then, they called us to let us know the car was fine, there was nothing wrong with it and gave us the paperwork and the keys. We went out to get our car and found out it was not our car key as another car, a different color and model was lighting up. We came back to let them know they gave us the wrong key and the guy who took them kept saying that was the key we gave him. Our key had keychains and the one he gave us did not. We asked him to go and check for himself till he finally did and saw that the car on the paperwork and the car that belonged to the key he gave us did not match. He actually gave us the wrong report too. That's dangerous because anybody can get your keys and may try to run away with another person's car. We patiently waited for almost another hour till the guy finally came back saying there was a nail on the tire and asked us if we wanted to fix it for $90. We said yes at first but changed our minds. We didn't want to wait any longer as we both came from the night shift. We have had this problem before and we never paid $90 which I think is too much. They brought our car minutes later and we noticed there were some scratches on the right side, the same side they worked on and where the bad tire was. We do this all the time whenever we go to them as we had an experience of them scratching our hood which they gladly offered to fix. We went back in and let Naresh know about the scratches, he said nothing and went back to the shop and brought the mechanic with him and asked him, "Did you do this?" And obviously the mechanic said "No, it wasn't me" to which the Naresh said, "There you go, he didn't do it the car was like that" Out of frustration, we just left. We will never go back to this center! P.S. The cashier people are always great but Naresh and whoever the mechanic is are just terrible.

    Does not recommend this dealer
    Came in for service or repair
    DARCARS Nissan College Park

    We are very sorry to hear about your experience. If you don't mind, I would like to know more and provide assistance. Please email me directly at jdobdon@darcars.com. Look forward to speaking with you - Jammie


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  • Great service
    December 19, 2016

    Tony always provides courteous service with good explanation of work needed or performed. I would highly recommend him as a service advisor. He g...

    DARCARS Nissan College Park

    It's our pleasure to assist! Thank you so much for sharing!


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    Tony always provides courteous service with good explanation of work needed or performed. I would highly recommend him as a service advisor. He greets everyone with respect and helpfulness.

    Does recommend this dealer
    Came in for service or repair
    DARCARS Nissan College Park

    It's our pleasure to assist! Thank you so much for sharing!


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  • Mr. Vahid
    October 3, 2016

    Mr Vahid is a fantastic man with a great personality. He's confident in his abilities and always goes out of his way to make sure the customer get...

    DARCARS Nissan College Park

    Thank you so much! We are very happy to hear this!


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    Mr Vahid is a fantastic man with a great personality. He's confident in his abilities and always goes out of his way to make sure the customer gets the right car to suit their needs. I always reccomend him to friends and family.

    Does recommend this dealer
    DARCARS Nissan College Park

    Thank you so much! We are very happy to hear this!


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  • Mr. Foroutan
    October 2, 2016

    We recently purchased a new vehicle from this dealership with the help of Mr. Foroutan. We had a great car buying experience with Him. He was very...

    DARCARS Nissan College Park

    Wonderful! Thank you so much! Congratulations!


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    We recently purchased a new vehicle from this dealership with the help of Mr. Foroutan. We had a great car buying experience with Him. He was very knowledgable about the vehicles and their features and made our car buying experience enjoyable. I had no trouble with the finance department because Mr. Foroutan was able to work with them, and gave us an unbelievably great deal. Unlike most other car sellers, Mr. Foroutan truly cares about his customers. I HIGHLY recommend him and his dealership.

    Does recommend this dealer
    DARCARS Nissan College Park

    Wonderful! Thank you so much! Congratulations!


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  • Highly recommend
    October 2, 2016

    Vahid helped me find the best suiting car for my needs and financial situation. He's very patient and took the time to explain each aspect of the ...

    DARCARS Nissan College Park

    Congratulations! It was our pleasure to assist you!


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    Vahid helped me find the best suiting car for my needs and financial situation. He's very patient and took the time to explain each aspect of the process. I would definitely recommend his help to anyone visiting this dealership!

    Does recommend this dealer
    DARCARS Nissan College Park

    Congratulations! It was our pleasure to assist you!


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  • vahid
    October 2, 2016

    Vahid is great. he is funny and nice. he is very responsible. i highly recommend him. I bought a nissan altima from him and everyone said it was ...

    DARCARS Nissan College Park

    Thank you for sharing this kind review! Congratulations!


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    Vahid is great. he is funny and nice. he is very responsible. i highly recommend him. I bought a nissan altima from him and everyone said it was a good deal.

    Does recommend this dealer
    DARCARS Nissan College Park

    Thank you for sharing this kind review! Congratulations!


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  • Review
    October 1, 2016

    Vahid is super nice!!! He found me the best deal. helped me understand everything since I wasn't familiar with the steps of financing a car. Every...

    DARCARS Nissan College Park

    Wonderful! Thank you so much!


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    Vahid is super nice!!! He found me the best deal. helped me understand everything since I wasn't familiar with the steps of financing a car. Everything went pretty quick and straight forward. Highly recommend him. Very nice guy !

    Does recommend this dealer
    DARCARS Nissan College Park

    Wonderful! Thank you so much!


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  • I need bring my car for oil change

    Change oil servicing and check engine better or not.

    Dealer Response

    Thank you Karna for sharing your great review with us! Please let us know if you need anything or have any questions.


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    Change oil servicing and check engine better or not.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Karna for sharing your great review with us! Please let us know if you need anything or have any questions.


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