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Reviews

Average Ratings

4.2
27 lifetime reviews.
  • Put the FUN back in buying a car!

    If you're looking for a VW and want a great experience go to Stevens VW and ask for Jeff Gordon. Jeff knows VW's inside and out. When you deal w...


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    If you're looking for a VW and want a great experience go to Stevens VW and ask for Jeff Gordon. Jeff knows VW's inside and out. When you deal with him, he's focused on getting the best car for you, like you're family. As repeat customers, you can be assured that this service doesn't stop with Jeff. Stevens VW Service Department is great too. Never a problem making an appointment day/time that works for me. With the new car, the service tech even took the time to show me some media center features that tied in with my phone. Like I said, put the FUN back in buying a car- see Jeff at Stevens VW.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Always Caring and Professional

    I have purchased/leased four cars from Mike Steven Volkswagen through the years. They have always listened and responded to what I needed, and be...


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    I have purchased/leased four cars from Mike Steven Volkswagen through the years. They have always listened and responded to what I needed, and been thoroughly professional in every way. Jeff Gordon and Seth helped me recently with a new Jetta. I always feel they give good trade-in value. I am elated with the car, and have always been impressed with Mike Steven's service department and facilities.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • James Hawk

    James helped me and my family find the right car at the right price and the right loan terms. He replaced the windshield wipers and had the car de...


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    James helped me and my family find the right car at the right price and the right loan terms. He replaced the windshield wipers and had the car detailed, washed and ready to go for me. It was a seamless process and I appreciate it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service

    I really screwed myself over for buying a vehicle this ppl...they worked really hard to get payments what I could do but as soon as I drove the ca...


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    I really screwed myself over for buying a vehicle this ppl...they worked really hard to get payments what I could do but as soon as I drove the car off the lot there service sucks...there service manager is rude and when you ask them to work with you it's either there way or no way...they don't care about customers as long as they get money who cares...I'm never going back there again

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • OK, SO IT'S NOT A GTI, 2015 GOLF SE WILL WORK

    Wanted to buy a 2014 or 2015 GTI, price was a little steep, started to leave. Sales representative Darin Petrie suggested a test drive of one of t...


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    Wanted to buy a 2014 or 2015 GTI, price was a little steep, started to leave. Sales representative Darin Petrie suggested a test drive of one of the other Golf models--I took him up on that suggestion and I'm more than happy I did. Even though it's not the 2.0T found in the GTI, the 1.8T engine in the Golf SE TSI is very impressive. After that drive I settled for the SE. In 2004, I purchased a 2004 G-35 from this dealership. The entire sales process went very smoothly---with the help of Darin and Seth, this sales experience went well also. "Thanks Darin, I love this car!"

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • NOr good

    We traded them a truck yesterday for a truck they had. We got a 30 warrenty. We live 7 hours from there. Less then 24 hours from buying the truck ...


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    We traded them a truck yesterday for a truck they had. We got a 30 warrenty. We live 7 hours from there. Less then 24 hours from buying the truck it left me broke down at the grocery store. They said there is nothing they can do unless I get the truck 7 hours back to them. In which case they will pay for HALF the repairs. So far it needs 2 new batteries. Which couldn't have gone completely bad in a few hour ride home according to a Mechanic here. So they knew that issue. Along with possible an alternator or something dealing w the computer. Still waiting to find out. Horrible experience.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Good price and customer service

    Paul was very nice to work with and he helped me get the Ford Explorer that I wanted. It was a easy process and I did not feel pressured. I will b...


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    Paul was very nice to work with and he helped me get the Ford Explorer that I wanted. It was a easy process and I did not feel pressured. I will be back the next time I need a new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • STEVENS VOLKSWAGON

    Sheldon helped me out with a test drive on a used car, he was very knowledgeable, willing to work with me even though it was a lower end used car,...


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    Sheldon helped me out with a test drive on a used car, he was very knowledgeable, willing to work with me even though it was a lower end used car, he still made me feel as welcome and comfortable as a new car buyer.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Stevens Volkswagen

    I was helped by Sheldon sharp when I purchase my 2015 Volkswagen Passat and he was hands down the best sales person he answered all my questions a...


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    I was helped by Sheldon sharp when I purchase my 2015 Volkswagen Passat and he was hands down the best sales person he answered all my questions and makes sure I am always taken care of!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service from Sheldon Sharp

    I bought a used car from mike steven volkswagen Wichita east almost a month ago and I have been extremley pleased with the whole experience, and m...


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    I bought a used car from mike steven volkswagen Wichita east almost a month ago and I have been extremley pleased with the whole experience, and mostly my new car! Sheldon Sharp was very personal, and honest and had options available for me the day I came to look and I was sold by the 2nd car we looked at. He let me test drive it that day and there were a few minor scratches and dents that they agreed to repair and the repairs came out wonderful. I live out of city 2 1/2 hours away and since the repairs would take a few days and I had to go back home Sheldon was kind enough to drive my new car up to me when it was done. The buying process was quick and easy with plenty of options and the facility is very well organized with excellent customer service, especially from Sheldon! I would recommend this dealership to anyone looking to buy a new or used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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