Reviews

Average Ratings

3.9
31 lifetime reviews.
  • Put the FUN back in buying a car!

    If you're looking for a VW and want a great experience go to Stevens VW and ask for Jeff Gordon. Jeff knows VW's inside and out. When you deal w...


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    If you're looking for a VW and want a great experience go to Stevens VW and ask for Jeff Gordon. Jeff knows VW's inside and out. When you deal with him, he's focused on getting the best car for you, like you're family. As repeat customers, you can be assured that this service doesn't stop with Jeff. Stevens VW Service Department is great too. Never a problem making an appointment day/time that works for me. With the new car, the service tech even took the time to show me some media center features that tied in with my phone. Like I said, put the FUN back in buying a car- see Jeff at Stevens VW.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Mike Steven Volkswagen.

    My name is Blake Whitson and I wanted to express my experience at your dealership. Dean Maxwell is a great salesman. My friend Travis Lee asked me...


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    My name is Blake Whitson and I wanted to express my experience at your dealership. Dean Maxwell is a great salesman. My friend Travis Lee asked me to drive him from Emporia to Wichita to pick up his new Volkswagen,but little did I know that Dean would sell me a car as well. What impressed me the most about Dean is he went the extra mile by driving to Emporia to get my paperwork signed and then when my trade broke down on the way to Wichita he sent a truck out and brought it to his dealership. Hat's off to Mike Steven and Dean Maxwell and the next time I buy a car it will be Dean that sells me. Blake

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mike Stevens wichita ks...dean Maxwell and don fox

    Great service...got me approved right away!!! Very personal and good communication


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    Great service...got me approved right away!!! Very personal and good communication

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Will NEVER go back

    I went to cancel a warranty I had with my Jetta because it was totaled. The sales person would not take no for an answer and insisted I look at a ...


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    I went to cancel a warranty I had with my Jetta because it was totaled. The sales person would not take no for an answer and insisted I look at a car. I told him I wanted to get everything settled with the other car first. As my husband and I were driving off the lot another person came out yelling at us to stop and said why aren't you going to buy that car tonight? You don't want to help this guy, not going to use his name, get his bonus? RUDE AND VERY UNPROFESSIONAL! I have bought three cars from them but I will find my CC somewhere else.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • LOVE OUR JETTA

    Jeff did a wonderful job. He knew we were going to wait to buy a car, but when VW came up with a special, he help us save money. We really appre...


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    Jeff did a wonderful job. He knew we were going to wait to buy a car, but when VW came up with a special, he help us save money. We really appreciate Jeff working for us and with us. We love our 2017 Jetta SEL. Jeff didn't pressure us and treated us like family. He was very honest and listened to us. Thank you so much...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Always Caring and Professional

    I have purchased/leased four cars from Mike Steven Volkswagen through the years. They have always listened and responded to what I needed, and be...


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    I have purchased/leased four cars from Mike Steven Volkswagen through the years. They have always listened and responded to what I needed, and been thoroughly professional in every way. Jeff Gordon and Seth helped me recently with a new Jetta. I always feel they give good trade-in value. I am elated with the car, and have always been impressed with Mike Steven's service department and facilities.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • James Hawk

    James helped me and my family find the right car at the right price and the right loan terms. He replaced the windshield wipers and had the car de...


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    James helped me and my family find the right car at the right price and the right loan terms. He replaced the windshield wipers and had the car detailed, washed and ready to go for me. It was a seamless process and I appreciate it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service

    I really screwed myself over for buying a vehicle this ppl...they worked really hard to get payments what I could do but as soon as I drove the ca...


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    I really screwed myself over for buying a vehicle this ppl...they worked really hard to get payments what I could do but as soon as I drove the car off the lot there service sucks...there service manager is rude and when you ask them to work with you it's either there way or no way...they don't care about customers as long as they get money who cares...I'm never going back there again

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • OK, SO IT'S NOT A GTI, 2015 GOLF SE WILL WORK

    Wanted to buy a 2014 or 2015 GTI, price was a little steep, started to leave. Sales representative Darin Petrie suggested a test drive of one of t...


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    Wanted to buy a 2014 or 2015 GTI, price was a little steep, started to leave. Sales representative Darin Petrie suggested a test drive of one of the other Golf models--I took him up on that suggestion and I'm more than happy I did. Even though it's not the 2.0T found in the GTI, the 1.8T engine in the Golf SE TSI is very impressive. After that drive I settled for the SE. In 2004, I purchased a 2004 G-35 from this dealership. The entire sales process went very smoothly---with the help of Darin and Seth, this sales experience went well also. "Thanks Darin, I love this car!"

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • NOr good

    We traded them a truck yesterday for a truck they had. We got a 30 warrenty. We live 7 hours from there. Less then 24 hours from buying the truck ...


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    We traded them a truck yesterday for a truck they had. We got a 30 warrenty. We live 7 hours from there. Less then 24 hours from buying the truck it left me broke down at the grocery store. They said there is nothing they can do unless I get the truck 7 hours back to them. In which case they will pay for HALF the repairs. So far it needs 2 new batteries. Which couldn't have gone completely bad in a few hour ride home according to a Mechanic here. So they knew that issue. Along with possible an alternator or something dealing w the computer. Still waiting to find out. Horrible experience.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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