Reviews

Average Ratings

4.8
244 lifetime reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.com
  • Great Shopping Experience... Bought Used Jeep...

    My wife and I bought a 2010 White Jeep Wrangler last week and was helped by a great sales team: Josh Brewer and Austin Luckett. They hurried to ge...


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    My wife and I bought a 2010 White Jeep Wrangler last week and was helped by a great sales team: Josh Brewer and Austin Luckett. They hurried to get my Jeep ready and made every effort to meet our needs. Josh and Austin kept reaching out to answer my questions and to make sure we were satisfied. I recommend this sale team and this dealership! Thank you, Cross Jeep! --david s.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly and hassle-free

    Came to purchase a used non-Chrysler vehicle. I found the salesperson to be very friendly and professional. He answered all my questions and made ...


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    Came to purchase a used non-Chrysler vehicle. I found the salesperson to be very friendly and professional. He answered all my questions and made the entire experience a nice one. Met the finance manager who was again very friendly and polite. I was not pressured into making any decisions and I would definitely say my experience here was great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying

    I bought a used Jeep from this dealership, and the buying experience was awesome! Since buying this jeep without even touching it I was relying on...


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    I bought a used Jeep from this dealership, and the buying experience was awesome! Since buying this jeep without even touching it I was relying on the dealership to be as honest as possible about condition and everything else. I drove almost 6 hours from another state to get the jeep and upon receiving it it was everything the saleswoman said it was. I would definitely do business with this person and dealership again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer

    A very pleasant environment. All employees were very courteous and professional. The salesman was top of the line and helped me anyway he could. ...


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    A very pleasant environment. All employees were very courteous and professional. The salesman was top of the line and helped me anyway he could. I will definitely return and I give this dealership the highest of ratings.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rating
    March 11, 2017

    We went to Cross Chrysler to just look at their jeep wrangler selection. Loran Baskett helped us look through their selection. He was a very good...


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    We went to Cross Chrysler to just look at their jeep wrangler selection. Loran Baskett helped us look through their selection. He was a very good sales consultant. We did not feel pressured into buying a vehicle and I felt very comfortable dealing with him. Usually car dealers pressure you into buying a car and I don't like that feeling, he was very helpful, friendly and knowledgeable. He answered any of her questions. We ended up buying a jeep wrangler from him when we originally went in just to look at their selection. We would definitely go back to Cross Chrysler to look and possibly buy a future vehicle.

    Does recommend this dealer

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  • Three Time Customer- Austin Luckett

    I have made many car purchases and traded in over the years. Cross is only dealership that I have made back TO back TO back purchases from. The ma...


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    I have made many car purchases and traded in over the years. Cross is only dealership that I have made back TO back TO back purchases from. The main reason has been the service provide by Austin Luckett. He has never pressured me or my wife into a purchase and has offered alternatives and suggestion based on what it is we are looking for in a vehicle. Austin has bent over backwards to find the right vehicle for us and has always been honest (which is not typical in my experiences of car buying previously). If you are looking for a Jeep or a used vehicle, I would highly recommend checking in with Austin at Cross Motors.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Worth the drive for best selection of Jeeps
    January 9, 2017

    I drove from Bowling Green to Cross Chrysler Jeep in Louisville close to 3 years ago to purchase a Jeep Liberty. I still have the that Jeep, and ...


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    I drove from Bowling Green to Cross Chrysler Jeep in Louisville close to 3 years ago to purchase a Jeep Liberty. I still have the that Jeep, and LOVE it! I can't say enough good things about the dealership! Clean facility, friendly staff, and the largest best selection of Jeeps ever! Also, my sales guy, Austin Lucket was just AWSOME! No pressure, made me feel comfortable, and did as much of the deal as he could on line, and over the phone to prevent me from driving all the way there if the deal wasn't going to work. Fast forward 3 years. My husband and I have been searching for a Jeep for our son. We were having no luck. There are lots of Jeeps out there, but no one willing to find what we were looking for, or work with us on what they had. I am so happy I made that drive 3 years ago, and I am so glad we made that drive again yesterday! Austin took excellent care of us. What a huge selection to choose from! But we narrowed it down to 4, and we made it home with 1, and we had one very surprised happy son this morning! Thank you Austin for being so kind and helpful! Well worth the drive!

    Does recommend this dealer

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  • Excellent Customer Service

    Angelica Ortega was extremely helpful! She found all of my wants and needs in a car while keeping my price in my price range! Would recommend an...


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    Angelica Ortega was extremely helpful! She found all of my wants and needs in a car while keeping my price in my price range! Would recommend anyone to go here. This was an excellent experience and I will continue to go back to cross.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • By Diante Lancaster

    My mother and I were able to lease a 2014 Ford Fusion from here because of the help from the sales consultant Chase Vancelette. We didn't have a v...


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    My mother and I were able to lease a 2014 Ford Fusion from here because of the help from the sales consultant Chase Vancelette. We didn't have a vehicle so Chase offered and gave us a ride in his own personal vehicle to the dealership even though he didn't have too. The service offered here is definitely a reason I will recommend this dealership to others. Thanks Chase and Cross Chrysler Jeep for everything.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing Service and Dealership

    I spent a couple of months looking for a car during which time the usual stereotypes about car dealerships and the whole process were unfortunatel...


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    I spent a couple of months looking for a car during which time the usual stereotypes about car dealerships and the whole process were unfortunately confirmed multiple times. That is until I happened upon Cross Chrysler Jeep! I saw a Fiat that was just what I was looking for and sent an internet inquiry. Not long after, Chase called me back and was happy to answer any questions I had and even called me on his day off to get back with me on a couple of things. I live a couple of states away and Chase made the transaction painless. He even came to the airport to pick me up in my new car. I was on the road in less than an hour. The dealership is beautiful and has this amazing test track for Jeeps! I could not be happier with my experience! Totally worth the flight and 10 hour drive home!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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