My wife and I bought a 2010 White Jeep Wrangler last week and was helped by a great sales team: Josh Brewer and Austin Luckett. They hurried to get my... Jeep ready and made every effort to meet our needs. Josh and Austin kept reaching out to answer my questions and to make sure we were satisfied. I recommend this sale team and this dealership! Thank you, Cross Jeep! --david s.
I want to thank Chris for helping out with my use jeep he didn’t have to he took care of me so I will always take my jeep to there service department ...like I did today got tune up new s Spark plugs wires flush radiator did maintenance on 4 wheels drive they will be my favorite place to take my jeep thanks
I wrote a review listed below mike from Louisville I was letting my personal problems get the best of me number one I didn’t give the dealership time... to get back to me I ( jump the gun) the manager has been more than fair hope they can look over my ignorance looking forward to a long relationship next time give time for them to get back to me I email cars.com to take my mistake away I will continue to contact them to fix my injustice to this dealership
Came to purchase a used non-Chrysler vehicle. I found the salesperson to be very friendly and professional. He answered all my questions and made the ...entire experience a nice one. Met the finance manager who was again very friendly and polite. I was not pressured into making any decisions and I would definitely say my experience here was great.
I bought a used Jeep from this dealership, and the buying experience was awesome! Since buying this jeep without even touching it I was relying on the... dealership to be as honest as possible about condition and everything else. I drove almost 6 hours from another state to get the jeep and upon receiving it it was everything the saleswoman said it was. I would definitely do business with this person and dealership again.
A very pleasant environment. All employees were very courteous and professional. The salesman was top of the line and helped me anyway he could. I w...ill definitely return and I give this dealership the highest of ratings.
We went to Cross Chrysler to just look at their jeep wrangler selection. Loran Baskett helped us look through their selection. He was a very good sal...es consultant. We did not feel pressured into buying a vehicle and I felt very comfortable dealing with him. Usually car dealers pressure you into buying a car and I don't like that feeling, he was very helpful, friendly and knowledgeable. He answered any of her questions. We ended up buying a jeep wrangler from him when we originally went in just to look at their selection. We would definitely go back to Cross Chrysler to look and possibly buy a future vehicle.
I have made many car purchases and traded in over the years. Cross is only dealership that I have made back TO back TO back purchases from. The main r...eason has been the service provide by Austin Luckett. He has never pressured me or my wife into a purchase and has offered alternatives and suggestion based on what it is we are looking for in a vehicle. Austin has bent over backwards to find the right vehicle for us and has always been honest (which is not typical in my experiences of car buying previously). If you are looking for a Jeep or a used vehicle, I would highly recommend checking in with Austin at Cross Motors.
I drove from Bowling Green to Cross Chrysler Jeep in Louisville close to 3 years ago to purchase a Jeep Liberty. I still have the that Jeep, and LOVE... it! I can't say enough good things about the dealership! Clean facility, friendly staff, and the largest best selection of Jeeps ever! Also, my sales guy, Austin Lucket was just AWSOME! No pressure, made me feel comfortable, and did as much of the deal as he could on line, and over the phone to prevent me from driving all the way there if the deal wasn't going to work. Fast forward 3 years. My husband and I have been searching for a Jeep for our son. We were having no luck. There are lots of Jeeps out there, but no one willing to find what we were looking for, or work with us on what they had. I am so happy I made that drive 3 years ago, and I am so glad we made that drive again yesterday! Austin took excellent care of us. What a huge selection to choose from! But we narrowed it down to 4, and we made it home with 1, and we had one very surprised happy son this morning! Thank you Austin for being so kind and helpful! Well worth the drive!
Angelica Ortega was extremely helpful! She found all of my wants and needs in a car while keeping my price in my price range! Would recommend anyone... to go here. This was an excellent experience and I will continue to go back to cross.