BMW of Louisville

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
215 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 27, 2020

    I had a great experience working with Sydney. We went over multiple cars until I found the one that was perfect. He was very knowledgeable and great to... work with! Everyone at the dealer was very helpful in making sure the vehicle was absolutely perfect before I purchased it. I would highly recommend this dealership! Great job!

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    Shopped for a new car
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  • 4.0 out of 5
    June 23, 2020

    I had a different guy today! Edwin is the man! Very friendly and efficient! There was no wait time and my service was timely and on point!

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    Came in for service or repair
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  • April 24, 2017

    I located the car I was looking for on CARS.COM at BMW Louisville. My initial contact via the cars.com website was fast and efficient. Devin Bowman did... a great job corresponding with me and we put the deal together totally via text and e-mail. The process was fast, efficient, and the dealership was very flexible in helping me make arrangements to get the car after hours when I arrived in Louisville. A quality dealership that I would do business with again.

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    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2020

    For many years Brian took care of my car at the dealership. I was disappointed to learn that he was no longer there and that I would be assigned to someone... else. However after being assigned to Edwin I was totally pleased and feel that BMW is lucky to have him. Good repair service is so important and sells future cars. Edwin has traits that I admire. He is honest, sincere, trustworthy and professional. He has wonderful people skills, obviously cares about his customers and answers questions In a way the average person can understand.

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    Came in for service or repair
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  • 5.0 out of 5
    May 30, 2020

    I needed routine service during the COVID 19 lockdown and asked for the pick up service. They picked up my car at my residence and returned it later the... same day. This was incredibly convenient and a service I wish more luxury car dealers would offer.

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    Came in for service or repair
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  • 5.0 out of 5
    May 20, 2020

    Mic Harris handled my most recent oil service visit for my 540i. He was extremely professional, friendly, courteous and thorough. I was informed before... the work started and kept updated as it progressed, and was in and out in the time promised. Couldn’t be more satisfied with the service.

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  • 5.0 out of 5
    May 20, 2020

    We were searching for a quality used car in a certain price range. I found the car we both l loved(wife and I) at BMW Louisville. The car was clean and... ready out front when we arrived which was awesome. We took it for a test drive and decided we wanted it. When we came back there was minimal pressure to buy. Sydney was our salesman and he was very personable and easy to get along with. He assisted us through the process and even reached out afterward a couple times several days later. We would definetly consider returning in the future for the next vehicle purchase. Thanks.

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    Shopped for a used car
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  • 5.0 out of 5
    April 24, 2020

    Everything great. Mic made sure it was taken care of in a timely manner. Nice facility would go there again for service and a vehicle

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  • 5.0 out of 5
    April 23, 2020

    Excellent Service and very accommodating. It was a pleasure taking my business to BMW of Louisville. If you need your vehicle service ask for Michael... Harris as your advisor and James Dellinger as your service technician. Two true professionals and masters in their craft.

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  • 5.0 out of 5
    April 22, 2020

    With everything going today, it was refreshing to fine that a simple task as getting your car serviced to be a seamless process. Great customer service,... well appointed waiting area.

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    Came in for service or repair
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