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Reviews

Average Ratings

4.5
390 lifetime reviews. Includes reviews of Toyota of Hollywood from DealerRater.com
  • Great Service Provided on New Car Purchase

    Toyota of Hollywood provided me my husband and I, superior service from A to Z, when we went to test drive a 2015 Toyota Highlander. We started by...

    Dealer Response

    Thank you Maryanne for your business. Congratulations for your Highlander purchase. We sincerely appreciate you taking the time to share your ex...


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    Toyota of Hollywood provided me my husband and I, superior service from A to Z, when we went to test drive a 2015 Toyota Highlander. We started by making an appointment with our sales representative, Jose Morales, on Mother’s Day. We told him what cars we were considering buying; top on our list was the Toyota Highlander. We decided on the Toyota Highlander because it is one of the top rated cars for reliability by consumer reports and it meets our space requirements. Our sales rep took us to see an exquisite looking champagne colored Toyota Highlander and went over all of the electronic features with me before I took a test drive. Since I would be the primary drive on this vehicle my husband let me decide if this was the one and it was. The salesmen worked with us on the price and even took our 17 year old truck as a trade in. We received 3 keys – 2 of which have wireless remote locking capability. The car mats were missing; however the salesmen followed up, as promised, and had the car seats delivered via FEDEX to our home. Toyota of Hollywood’s finance department provided us with the terms and length of financing that met our financial requirements. My husband and I are very pleased with the service we received from Toyota of Hollywood and highly recommend them to anyone looking to purchase a new Toyota vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you Maryanne for your business. Congratulations for your Highlander purchase. We sincerely appreciate you taking the time to share your experience with Jose Morales and the other team members that made your purchase experience a pleasant one. We wish you and your husband the most wonderful vehicle ownership. Welcome to the Toyota of Hollywood Family. Respectfully, Angela Serrano Internet Director Toyota of Hollywood 954-893-4232


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  • Best Experience while purchasing a new car

    The customer service from the sales all the way to finance it's amazing. They care and value their customers. They fight for you to get the best d...

    Dealer Response

    Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you...


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    The customer service from the sales all the way to finance it's amazing. They care and value their customers. They fight for you to get the best deal and match what you are looking for. I would recommend this dealer to friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you are enjoying the new car. Let us know if you need anything at all.


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  • Best place for service and buying ¿

    Best experience always at Toyota of Hollywood. Since 1995, they never offer me less , best salesman and technician . Keep up the good work ¿


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    Best experience always at Toyota of Hollywood. Since 1995, they never offer me less , best salesman and technician . Keep up the good work ¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great deal from Danny at Toyota of Hollywood!

    We came in on the last day of the year looking for a used RAV4. Didn't have what we were looking for but worked with us to give us the deal we tr...


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    We came in on the last day of the year looking for a used RAV4. Didn't have what we were looking for but worked with us to give us the deal we truly wanted on a new one! Perfect! I already have a new Corolla iM, wonderful vehicle! Thank you, and Happy New Year!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • experience purchasing my 2017 Rav4
    December 27, 2016

    purchased a 2017 Rav4 XLE, I worked with Steve O, and finance agent Zak. I must say , in the long run, the experience became very good. After p...

    Toyota of Hollywood

    Thank you so much for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback, let us know if y...


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    purchased a 2017 Rav4 XLE, I worked with Steve O, and finance agent Zak. I must say , in the long run, the experience became very good. After picking the vehicle I chose, and working with Steve and Zak. I ended up getting the deal I was looking to get. The deal went as advertised.No exceptions. There's nothing like getting the car of ones choice, and getting the deal you saw advertised, If one qualifies for that right. All of the above occurred. So with that. I can only recommend this dealership and its team for honoring what they advertised. So thumbs up to The team at Toyota Hollywood. Hope any customer that does business with them, leaves on a high note as I and my Girlfriend did. Shop on Sincerely, Jim Landwirth '

    Does recommend this dealer
    Toyota of Hollywood

    Thank you so much for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback, let us know if you need anything at all. Have an amazing day!


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  • The best service ever, exelent!

    Exelent service, if you like to buy a car go to Toyota of Hollywood, and if you looking for a sales person that will care about you and he will ma...

    Dealer Response

    Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you...


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    Exelent service, if you like to buy a car go to Toyota of Hollywood, and if you looking for a sales person that will care about you and he will may sure you get what you want and more ask for Sam Botros, he is not a sales man, he is some one that may sure you be happy and graitfull. Thanks Sam for yours exelent service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you are enjoying the new car. Let us know if you need anything at all.


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  • Sam Botros

    Exelent customer service, I suggest if you want to buy a car come to Toyota of Hollywood and ask for Sam Botros; a sales man that he will may sur...

    Dealer Response

    Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you...


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    Exelent customer service, I suggest if you want to buy a car come to Toyota of Hollywood and ask for Sam Botros; a sales man that he will may sure you will get what you looking for and much more! Thanks Sam Botros and Toyota of Hollywood for yours exelent service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you are enjoying the new car. Let us know if you need anything at all.


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  • Terrence sales rep best experience with sales

    I came to Hollywood Toyota looking for a new car and Terrence helped me out with no credit put me in a new 2017 Toyota Corolla service was great s...

    Dealer Response

    Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you...


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    I came to Hollywood Toyota looking for a new car and Terrence helped me out with no credit put me in a new 2017 Toyota Corolla service was great super fast service polite courteous couldn't ask for a better experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review. We're so glad you had a good experience with us. We value your feedback and are happy to hear you are enjoying the new car. Let us know if you need anything at all.


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  • Toyota of Hollywood

    On 12/3/16 my mother and I walked In To Toyota of Hollywood and was approached by someone with such professionalism, kindness and a huge smile, he...

    Dealer Response

    We appreciate you taking the time to leave us such kind words. We're so glad you had a good experience with us. We value your feedback and are hap...


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    On 12/3/16 my mother and I walked In To Toyota of Hollywood and was approached by someone with such professionalism, kindness and a huge smile, her name was Sonia Jeanty. Sonia answered all of our questions, she was very patient and extremely knowledgeable. Buying a new car can be very stressful but Sonia made the experience nice and smooth. Sonia stayed with up throughout the entire process until we left the dealership. My mother and I are very pleased with our experience with Sonia and we would highly recommend her to any family or friends. I recommend visiting Toyota of Hollywood and as for Sonia Jeanty, the best car salesman ever!! Sincerely Jean cepeda

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us such kind words. We're so glad you had a good experience with us. We value your feedback and are happy to hear from you. Let us know if you need anything at all.


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  • deceptive sales practices and poor service
    December 6, 2016

    a new car was sold to me with standard factory equipment on window sticker, but seller did not disclose that had replaced factory touch screen wit...

    Toyota of Hollywood

    Dear Ms Joan T, I regret that you feel we were deceptive when you purchased your vehicle. It was updated with a dealer installed navigation system...


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    a new car was sold to me with standard factory equipment on window sticker, but seller did not disclose that had replaced factory touch screen with non warranted, inferior aftermarket part which has failed after 2 years. i thought that was an illegal sales practice! I am well within my 3yr 36k mile factory warranty but will NEVER return to TOH after reading how terrible they are on multiple websites. I've requested multiple staff by multiple means to ship the original factory equipment to my ethical local dealer Earl Stewart to replace faulty ADVENT system and maintain my factory warranty coverage. NO RESPONSE. I'm an old, poor, single female veteran who bought this car so i never had to worry again. I guess corporate America is having a good laugh!! Even Toyota corporate customer service says "that's a sales issue" and "there's nothing we can do" RUN, DON't WALK away from this terrible dealership, and maybe TOYOTA also, I'm going HONDA because of this. dealer also made false statements in rebuttal saying that "dealer add ons" were listed on window sticker but it's NOT TRUE! I have all original paperwork/stickers and there IS NO SUCH STICKER!! what liars!!

    Does not recommend this dealer
    Toyota of Hollywood

    Dear Ms Joan T, I regret that you feel we were deceptive when you purchased your vehicle. It was updated with a dealer installed navigation system, which all information was included on the dealer installed add on's on your window sticker. As per the conversation with the General Manager, Steve Ostrov we want to make the necessary repairs but this does require that you come to our dealership. This item is no longer a warranty item and we are willing to correct this but the work would need to be done at our location so we can cover the cost. I regret this resolution is not to your satisfaction however should you reconsider and want this resolved immediately please return our call and we will gladly schedule an appointment at your earliest convenience to correct this.


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