Jason was amazing in helping me get my new truck! Brotherton’s team made the process seamless and Jason even delivered the truck to my doorstep during... these trying times. I couldn’t be happier with the service I received through Brotherton.
My lease was up in three weeks and I had to find a car quick! Something that would fit a family of 6 and within my budget! Jason Liu is one of the salesmen... there and help me with just that!! He listened to all my needs and help me negotiate to get my perfect car! He definitely made the whole transaction of getting out my lease and into a new car nice and smooth!!
Excellent, second car that we have purchased. We would return in the future.
We had a great experience first time we’ve purchased from Brotherton. Very professional and helpful . Graham did a great job meeting our needs, very courteous... professional and friendly. Not pushy and explained everything. Definitely would purchase from them again, made our buying experience easy and pleasant. Thank you!! We love our new Yukon !!
Overall, the auto service repair is great. The unfortunate issue is that the steering wheel is still shaking. the issue was not resolved.
Three months have passed and I still can't believe I actually had a GREAT experience at a car dealership. After seeing an internet ad about a 2018 CT6,... I decided to go look at the car. When Charles showed me the car, I couldn't believe the silver paint and black leather interior, exactly what I was interested in. After a test drive, I was sent home with the car to show my wife. We returned and made the easiest car purchase imaginable. The trade in, the paperwork, the whole experience was unbelievable and quick. Tim O'Brien an Charles Higgan actually made the entire process work flawlessly. We told them what we wanted, and they made it happen. This is a very clean, comfortable and friendly dealership. No pressure to buy, actually quite the opposite. We couldn't be happier with our new Cadillac, and the dealership we bought it from. Thank you Tim and Charles.
I have been in many dealership, So far this is one of the best dealership i have ever been, buying process is simple, honest and straightforward. They... are not pushy at all. Sales person (Cinque) to Manager (Tim) to finance manager, everyone here provide me an freindly amazing service. Thank You guys!!!
We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but... we also made friends. Very honest and fair. My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
I purchased two vehicles in October. I recently went to have my tires rotated at another company only to find out that my truck and tires on it That were... not rated for my truck. I contacted Brotherton The sales person that I purchased a truck from and met with sales manager . They recognize that there was a problem with the tires and replace them for me at no cost to me. I will never buy a vehicle anywhere else this company and their staff are amazing!
When I entered Brotherton Cadillac Buick, to buy my second new vehicle from them, John made me a deal that I could not pass up. He worked hard to achieve... my budgetary goal. Brotherton is a quality dealership with quality staff from sales to service.