Reviews
2020 Nissan Altima
There was no pressure and Gabe was very helpful and pleasant while showing us all the features of the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review, Michael! I'm very happy to hear that Gabe was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. John Welsh - General Manager - (888) 309-6863
Great service
Everyone is very friendly when you call, and in person. Very clean showroom. When you walk in, they seem like they know you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melissa, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, John Welsh - General Manager - (888) 309-6863
Jeep Purchase
The dealership was very informative, helpful, and available. They worked hard to assist our purchase and answer all the questions we had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Lisa! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! John Welsh - General Manager - (888) 309-6863
Great Price
Ease of sale from start to finish Trade in value was fair and respectable Courteous sales staff The price of our purchased vehicle was a great value
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Bob Allen Motor Mall. Please feel free to contact us if you have any questions on your new purchase. John Welsh - General Manager - (888) 309-6863
Great service, very friendly
Everyone was very helpful and friendly. The facility was very clean and well maintained fast process leasing a car overall a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, Cory. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bob Allen Motor Mall, we value our customers and we look forward to seeing you down the road. Sincerely, John Welsh - General Manager - (888) 309-6863
Fast service.
Fast & friendly service on my car. Also a very comfortable seating area to wait while work was being done on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Gail. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Regards, John Welsh - General Manager - (888) 309-6863
Great service
Quick sales service and very friendly. Made buying a truck easy. Will be a return customer in the future for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Jason! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Welsh - General Manager - (888) 309-6863
Great service
Friendly service. Everything was very thorough. The lobby was inviting and everyone said hello. The whole experience was excellent including the price, facilities and inspection.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Denise, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! John Welsh - General Manager - (888) 309-6863
Trading a Lincoln Pickup for a Nissan Pathfinder
Great website. Friendly, helpful, and respectful personnel. Very efficient paperwork process. Dealership is easy to access and depart. Excellent new car tutoring of the customer!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tony, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Overall
Overall service they provided and ease of dealing with on purchasing, salesman very knowable and made sure to meet needs I was looking for
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating, Randal. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. John Welsh - General Manager - (888) 309-6863