Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.7
22 lifetime reviews.
  • Jim Hudson Ford was great

    I emailed the what kind of vehicle and the options that I wanted. They let me know what was available; I made an appointment for a test drive that...


    Show Full Review

    I emailed the what kind of vehicle and the options that I wanted. They let me know what was available; I made an appointment for a test drive that afternoon and they had the SUV and price that worked for me. They were very helpful and easy to work with from the salesman (JR) to financing. I had a great experience with Jim Hudson Ford!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

    Hide Full Review
  • Got my first new car!

    Chris Andrews Jr got me into my first new vehicle I've ever owned. He was helpful and he has been there for every question I've had even after the...


    Show Full Review

    Chris Andrews Jr got me into my first new vehicle I've ever owned. He was helpful and he has been there for every question I've had even after the purchase. Go ask for Junior

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • From Service to Sales

    I recently brought my f250 in to get some work done, 1 hour later I was test driving a new f350. My salesman Junior was great a gave me all the in...


    Show Full Review

    I recently brought my f250 in to get some work done, 1 hour later I was test driving a new f350. My salesman Junior was great a gave me all the information I needed. Great service department and great customer service all around.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great salesmen especially Ben Green

    I always buy my vehicles from Ben Green. He treats me very well and goes above and beyond to get me the vehicle of my choice. He checks in with m...


    Show Full Review

    I always buy my vehicles from Ben Green. He treats me very well and goes above and beyond to get me the vehicle of my choice. He checks in with me when I come into the dealership for service to make sure I'm still happy with my purchase. I haven't bought a car from anyone else in 10 years.Recently I went to Jim Hudsons Ford where my saleman of 10 Years now works. They were all very warm and inviting. It was a very friendly atmosphere. I am excited to start a new business relationship with this dealership and continue with an old friend whom treats me very well. I highly recommend Jim Hudson's Ford and Ben green is the BEST if your looking for someone who is going to be honest, fair, and ready to give you not only the best deal but above all else continued customer service throughout the ownership of your vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Awesome People

    Bought a 2016 Ford Edge Sport from Kurt Matthews over the Labor Day Weekend and could not be happier. The car is great and the entire sales team w...


    Show Full Review

    Bought a 2016 Ford Edge Sport from Kurt Matthews over the Labor Day Weekend and could not be happier. The car is great and the entire sales team was wonderful. The trouble started when I went to register the vehicle in my home state. Connecticut DMV is not renowned for their fair treatment of citizens and they did not disappoint. I was overcharged for taxes every possible way and ultimately had to appeal to the Dept. of Revenue for the state. I got overwhelming support from the whole Jim Hudson team and it worked out in the end. I can't say enough about how great they all were.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Pleased

    Our person was very cordial and worked with us since we were from out of town. The purchase was what we wanted. Thank u.


    Show Full Review

    Our person was very cordial and worked with us since we were from out of town. The purchase was what we wanted. Thank u.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Not happy with the customer service was awful thx

    Salesman Ben Green was awful wasn't very motivated at all.. Seemed as though he really wasn't interested in selling me a vehicle at all not helpfu...


    Show Full Review

    Salesman Ben Green was awful wasn't very motivated at all.. Seemed as though he really wasn't interested in selling me a vehicle at all not helpful poor attitude. Would never do business with theses guys in a lifetime.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Useless

    Second and last time bringing our vehicle for service to JH. After scheduling an appointment on their "convenient" online scheduler, including a d...


    Show Full Review

    Second and last time bringing our vehicle for service to JH. After scheduling an appointment on their "convenient" online scheduler, including a detail list of issues and service request the car was dropped off on Friday before 9AM. When I dropped it off, 2 gentleman came out and greeted me, told me my "rep" was with another customer, took my name and number and my list. Later that afternoon, I called and waited on hold for almost 15 minutes to finally talk to my rep, Tony. He was not even aware my car was there as it was entered under the fleet company. Needless to say the car was not ready. Tony called the next morning explained that my car would be ready a little later. After 2 on Saturday, I go to get my car and well, we have to order a part. It is now Saturday close to 4PM and the car was returned with some of the issues resolved. We have to reschedule to come back (Not here) to get the rest of the services completed. One of the last and simplest request was to get the vehicle washed and cleaned which JH failed to accomplished. Tony, our service rep. was extremely apologetic and as helpful as he could be, but there seemed to be a lack of communication between the online system and the service reps. I am very busy and it seemed like I had to remember the "list" several times and repeat it. Only to leave with the main purpose (my 50K service) not completed. I have noticed the lack of survey after the service, but perhaps that would increase the attention to detail. Misc: $14.16 Parts: $24.98 Tax: $2.74 LABOR: $166.43 TIME WASTED: Priceless! "Experience it TWICE and you will definitely NEVER FORGET IT"

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Second F150 in two years

    I have been buying and driving Fords most of my life. I have dealt with many Ford dealers in several states. Jim Hudson Ford is by far the best de...


    Show Full Review

    I have been buying and driving Fords most of my life. I have dealt with many Ford dealers in several states. Jim Hudson Ford is by far the best dealer I have purchased vehicles from. The sales people will go the extra mile to locate a truck that you want and make the purchase easy. If you are shopping for a car or a truck ask for Craig Ellis.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • horrible service

    The service department was a huge disappoint, the service person Elizabeth that was suppose to b helping me failed at doing her job correctly! I d...


    Show Full Review

    The service department was a huge disappoint, the service person Elizabeth that was suppose to b helping me failed at doing her job correctly! I dropped my car off Thursday 18th, she said 2 days, she failed to give me accurate information when it was going to b done, she didn't return my calls until I called her twice on Monday 22nd that's when she said it might b done sometime this week! I currently have a job need a car to get there but who cares, right! I don't recommend the service person Elizabeth or this dealership to no one it's been a lot of headache!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review