Reviews
Excellent customer service through the car buying
Excellent customer service through the car buying process. I highly recommend our salesperson, John Cook. Great personality and very knowledgeable! I look forward to only purchasing at Jim Hudson Ford in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're thrilled to hear that you had an excellent car-buying experience with John and that his knowledge and personality stood out to you. We're excited to be your dealership of choice and look forward to serving you again!
Purchased a 2024 truck that had scratches on it.
Purchased a 2024 truck that had scratches on it. At time of purchased, we agreed to bring back week later and they’d take care of it. After taking to them, I received call that it was done. Upon arrival to pick up truck, the scratches were still there. At that point, I made them aware that I was going to take it elsewhere to be fixed because I did not trust them to get it done at this point. Asked to be reimbursed and dealership refused to do that. $200 and they wouldn’t make it right. Jaquan was great to deal with but was unhappy with the process all the way through otherwise.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jaquan and finance did an outstanding job during my
Jaquan and finance did an outstanding job during my purchase. Very concerned with meeting my needs and exceeded my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear that Jaquan and our team exceeded your expectations and made sure your needs were met. We appreciate your feedback and look forward to assisting you again in the future!
Nice friendly people, good service and fast.
Nice friendly people, good service and fast. Are willing you find a good deal for you.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad to hear that our team provided you with friendly, fast service and helped you find a great deal. If there's anything else we can assist you with, don't hesitate to reach out!
Service was excellent!
Service was excellent! Very friendly staff & comfortable waiting room. They kept me informed on their findings and gave me estimated costs. Some items were mentioned but told me they weren't an immediate concern but to be prepared for future repairs. I will definitely be back for my service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad our team kept you informed throughout the process and that you found our waiting room comfortable. It's great to know we could help you plan ahead for future repairs as well. We look forward to assisting with your service needs again!
I had a great experience at Jim Hudson Ford Jim Agard was
I had a great experience at Jim Hudson Ford Jim Agard was the best to work with and got me into the vehicle I really wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re delighted to hear that Jim A made your experience great and helped you find the vehicle you really wanted. We appreciate your kind words and look forward to assisting you again in the future.
Picked up a new Ford Maverick from here.
Picked up a new Ford Maverick from here. Great vehicle and a big thanks to all that work here!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad you’re enjoying your new Ford Maverick. We appreciate your kind words and are thankful for your support. If you need anything else, don’t hesitate to reach out!
All the service personnel were very nice, knowledgeable
All the service personnel were very nice, knowledgeable and professional. In addition, my car was ready in the time promised. Plus I liked that the service area was very clean and spacious.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that our team was knowledgeable, professional, and delivered your vehicle on time. It's also great to know you appreciated the clean and spacious service area. We look forward to serving you again in the future!
My vehicle was repaired in a timely manner that exceeded
My vehicle was repaired in a timely manner that exceeded the estimated time by two days.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're pleased that your vehicle was repaired ahead of schedule. If there's anything else we can assist you with in the future, feel free to reach out!
Friendly, listened to what type of vehicle I was looking
Friendly, listened to what type of vehicle I was looking for. Will recommend friends to Jim Hudson Ford. Alyse Hart was my salesperson and could not have asked for a better person to buy a car/SUV from.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that Alyse provided excellent service and that you found the perfect vehicle. We appreciate your recommendation and look forward to serving you and your friends in the future.