Jaguar Land Rover Cary

(5.0) 24 reviews

Call This Dealer

Reviews

Average Ratings

5.0
24 lifetime reviews.
this dealer
Not Applicable
Not Applicable
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Objective to lease a Land Rover instead bought BMW

    Ruben Trinidad handled our paperwork for the purchase of a 228i BMW. The sale process was easy.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Neil is AWESOME!

    We contacted this dealership by phone to get the SUV we wanted and ended up getting in touch with Neil. He found the perfect vehicle for our daughter

    ...

    and had it delivered to our front door, 4 hours away from their dealership. The service was top notch and the buying process was a breeze. None of the local dealerships have ever made buying a car such a great experience for us.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Awesome Sales Experience

    Great customer service, on point. Mr. John really took care our vehicle needs

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • great choice

    Trumpting all other factors; I feel comfortable dealing here.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • GREAT customer service and easy buying process!

    I had an amazing experience at Land Rover in Cary! I drove an hour to just see what was on the lot and was so pleased they had the Discovery I wante

    ...

    d. I worked with Neil Chance and Greg Peterson who is new in their sales department and traded my old LR4 that very day. The whole process was seamless and easy!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • shopping for a Land Rover

    Tom Higgins is an outstanding salesman who provided us with answers to all of our our questions. We were impressed with the Discovery and are pleased

    ...

    with our decision to purchase one.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Smooth...

    Reached ahead of time with what I was looking for and the car was brought in for me to test from another lot - from start to finish nothing but profes

    ...

    sional service. I was in and out in less than an hour and a half...great service and I got the car I wanted

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Disappointed

    Nice group of guys but I was told to come down to look at a used 750 BMW but they had sold it by the time I got there and drove an hour and half for n

    ...

    othing.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • David Wilson at Cary Jaguar is TOPS

    We drove from Savannah to Cary in hopes of purchasing a diesel Jaguar XE and the transaction could not have been smoother. Salesman David Wilson was

    ...

    knowledgeable, professional, helpful, polite and most of all respectful of our time restraints. Once home he followed up several times with phone calls asking about our satisfaction. The car was prepped and they offered efficient paperwork to get the process closed. The manager was also very cordial offering a bag with a shirt and travel mug with the car when we left. David has a science background so understands a significant amount of mechanics " under the hood". Friendly service, the ultimate cars...... try one at this dealer.... you will be glad you did.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • EXTREMELY UNHAPPY!

    In September 2014 I had the unfortunate experience of bringing my 2008 Land Rover to the Cary LR Dealership to check the reason for a noise coming fro

    ...

    m underneath. From the start, I was not treated with the same level of respect as other customers there. Yes, I am a college student and was wearing work out clothes, but that should not have changed the level of customer service I received. I was told that the power steering in my car had failed among other things and the cost would be $2800. It had just had the 60,000 mile service 2 months prior at a different location in NC leaving no issues unaddressed. I was unsure what to do and unable to get a second opinion so I agreed. After parts were ordered and the repairs made, I was told that they had added another repair and that the total cost would be almost $3300! Afterwards, I took the service report to the mechanic who had done the service 2 months prior. I was made aware that not all of the work was urgently needed. Basically, I was taken advantage of. While I cannot prove this, I am certain it is true. I have also been made aware that dealership mechanics are commissioned based on how much work they bring in. This means that they are constantly looking for more that they can do to your car. Through this I have learned several valuable lessons. First, I will never set foot on the lot of Cary LR, or any other dealership for that matter. Second, It is pathetic that desperate mechanics would skew facts and take advantage of customers. RUN! do not walk away from this dealership. P.S. They never gave me a customer satisfaction survey to fill out. That is the one they tell you to give them all 10's on...

    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

Jaguar Land Rover Cary
1000 Autopark Blvd Cary, NC 27511
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.