Kelley Automotive Superstore

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Reviews

Average Ratings

4.8
64 lifetime reviews.
  • Customer Service Unbeatable!

    I purchased a used car from this dealership yesterday and was amazed by the quality of service and care that they offer. They really don't disappo...


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    I purchased a used car from this dealership yesterday and was amazed by the quality of service and care that they offer. They really don't disappoint and will take care of your car need from the second you enter the lot until after you leave, making sure that your vehicle is maintained and that you are happy. I would highly recommend them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding Customer Service!! Impressed!

    The follow up emails and calls after my inquiry were perfect balanced between informational without being "pushy". They even called to let me kno...


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    The follow up emails and calls after my inquiry were perfect balanced between informational without being "pushy". They even called to let me know the car had sold (which was great as I live a couple hours away) but that they had a similar one in stock and sent me details. I had two brother in laws helping me with my search and this dealership impressed all three of us!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • First Class Service!

    I purchased an Acura TSX at Kelley Superstore and walked away extremely satisfied with the Customer Service. I felt that the deal was fair. My sal...


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    I purchased an Acura TSX at Kelley Superstore and walked away extremely satisfied with the Customer Service. I felt that the deal was fair. My salesman, Doug Butler, was friendly and made the car buying process easy. During the test drive, I noticed the car pulling to the left. As part of the deal, Doug ensured that he would have the issue resolved. Doug worked hard to have the problem diagnosed and ultimately resolved in a timely manner. His dedication to customer service went far beyond handing me the keys to the car. I appreciate the way he does business and would recommend visiting him at Kelley Superstore.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used Truck sales

    Mark is a great salesperson and represents Kelly's very well.


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    Mark is a great salesperson and represents Kelly's very well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Chevy Silverado upgrade

    It was a good experience and I think we worked out a fair deal. But it all happened pretty fast.


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    It was a good experience and I think we worked out a fair deal. But it all happened pretty fast.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service on our Buick and purchasing an Acadia

    Cody was an excellent sales person. He was very personable, knowledgeable and worked very hard to meet our every need on the ordering of our new car!


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    Cody was an excellent sales person. He was very personable, knowledgeable and worked very hard to meet our every need on the ordering of our new car!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great Service and Facilities.

    I had a very good buying experience at Kelly Automotive. The salesman I was dealing with was Andrew Stephan, who did a outstanding job and was gre...


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    I had a very good buying experience at Kelly Automotive. The salesman I was dealing with was Andrew Stephan, who did a outstanding job and was great to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • M & D Hapner

    We were amazed by the smooth and professional Service we received. The staff was friendly. The facility was clean and beautiful. The selection o...


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    We were amazed by the smooth and professional Service we received. The staff was friendly. The facility was clean and beautiful. The selection of vehicles were top notch! The services after the sale will keep us coming back. Making people feel comfortable and appreciated is important! We will recommend Kelley Automotive !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Enjoyed dealing with these folks

    Overall this was a good experience. I don't care for the way a lot of dealers, especially bigger dealers, treat their customers. These folks treat...


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    Overall this was a good experience. I don't care for the way a lot of dealers, especially bigger dealers, treat their customers. These folks treated me very well. No nonsense, no smoke and mirrors, no messing around. The only flaw in the whole deal was that there were features in the website listing that were not on the vehicle. I didn't discover this until I got the vehicle home. If it hadn't been for this, I'd give them five stars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Customer Service

    I enjoyed my experience with Kelley. I wasn't sure if I wanted to lease or buy but they were very patient with me and had several suggestions. I d...


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    I enjoyed my experience with Kelley. I wasn't sure if I wanted to lease or buy but they were very patient with me and had several suggestions. I did not feel pressured to buy a vehicle that didn't fit my needs. I was able to take my time and I drove off of the lot feeling comfortable with my decision!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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