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David Dodge Chrysler Jeep RAM

(5,834 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(5,834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David Dodge Chrysler Jeep RAM from DealerRater.

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Great place, but when I brought my very small car in for

Great place, but when I brought my very small car in for a recall, they gave me a GMC Laramie monster truck with a hemi as a rental ....I said I had never driven pick up truck or a car that big but they said that was all that they had.... I paid for the extra insurance because I was terrified. But it ended up being totally okay ( unless you try to park in a small spot)!! Very nice people that work there though.

Great place, but when I brought my very small car in for

Great place, but when I brought my very small car in for a recall, they gave me a GMC Laramie monster truck with a hemi as a rental ....I said I had never driven pick up truck or a car that big but they said that was all that they had.... I paid for the extra insurance because I was terrified. But it ended up being totally okay ( unless you try to park in a small spot)!! Very nice people that work there though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always appreciate the thorough job the service department

Always appreciate the thorough job the service department does. I trust David Dodge! Thank you so much

Always appreciate the thorough job the service department

Always appreciate the thorough job the service department does. I trust David Dodge! Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was great.

Service was great. All questions were answered. Waiting room was enjoyable. Work was done very satisfactory.

Service was great.

Service was great. All questions were answered. Waiting room was enjoyable. Work was done very satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Service was great.

Consumer response

Service was great. Waiting room was clean. People were knowledgeable and courteous. Work was completed on time.

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I feel that I was definitely overcharged for the work

I feel that I was definitely overcharged for the work that had to be done second I bring my truck up with half of tank of fuel, pick it up with the gaslight on and don't have the common courtesy to replace what you used. Poor leadership on management's part I will reconsider. Ever doing any type of business with David's Dodge again? After the service, the poor service that I received and experienced disgo round

I feel that I was definitely overcharged for the work

I feel that I was definitely overcharged for the work that had to be done second I bring my truck up with half of tank of fuel, pick it up with the gaslight on and don't have the common courtesy to replace what you used. Poor leadership on management's part I will reconsider. Ever doing any type of business with David's Dodge again? After the service, the poor service that I received and experienced disgo round

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I had to bring me 2 year old vehicle in multiple times

I had to bring me 2 year old vehicle in multiple times for the same issue. The service itself took a couple weeks to schedule. I dropped the car off the night before expecting to be one of the first to be looked at (service apt was 8am). By early afternoon I needed to call back because I had not heard from service advisor. The Advisor was not helpful at all and I needed to escalate. Under advisement of the service manager I escalated with Chrysler/Jeep customer service. That was helpful. Chrysler expedited the part and was giving me free oil; changes for my trouble however the service department did not originally honor and charged me anyway, I ended up paying and that day heard again from Chrysler that the intent was for me not to pay for the oil change and then needed to contact the service department again. The Service manager refunded the fee and although was pleasant to deal with, I feel like this could have been handled much different. One addition issue I have is that when they changed the part they must have spilled radiator fluid which you can smell through vents and when exiting car.

I had to bring me 2 year old vehicle in multiple times

I had to bring me 2 year old vehicle in multiple times for the same issue. The service itself took a couple weeks to schedule. I dropped the car off the night before expecting to be one of the first to be looked at (service apt was 8am). By early afternoon I needed to call back because I had not heard from service advisor. The Advisor was not helpful at all and I needed to escalate. Under advisement of the service manager I escalated with Chrysler/Jeep customer service. That was helpful. Chrysler expedited the part and was giving me free oil; changes for my trouble however the service department did not originally honor and charged me anyway, I ended up paying and that day heard again from Chrysler that the intent was for me not to pay for the oil change and then needed to contact the service department again. The Service manager refunded the fee and although was pleasant to deal with, I feel like this could have been handled much different. One addition issue I have is that when they changed the part they must have spilled radiator fluid which you can smell through vents and when exiting car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great customer service and timeliness.

Great customer service and timeliness. Really appreciated their work and communication. Very pleasant waiting experience as well while waiting for car to be ready!

Great customer service and timeliness.

Great customer service and timeliness. Really appreciated their work and communication. Very pleasant waiting experience as well while waiting for car to be ready!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone was very nice.

Everyone was very nice. Mike was great as usual. Paperwork ready before we even got there

Everyone was very nice.

Everyone was very nice. Mike was great as usual. Paperwork ready before we even got there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We have leased several cars over the years from Mike

We have leased several cars over the years from Mike McVeigh. He is a professional and reputable sales person and would recommend working with him.

We have leased several cars over the years from Mike

We have leased several cars over the years from Mike McVeigh. He is a professional and reputable sales person and would recommend working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Smooth, easy transaction.

Smooth, easy transaction. Working with Gary was once again a pleasurable experience. I will certainly refer friends and family to David Dodge.

Smooth, easy transaction.

Smooth, easy transaction. Working with Gary was once again a pleasurable experience. I will certainly refer friends and family to David Dodge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Consumer response

Thanks

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Very nice place took good care of us .

Very nice place took good care of us .always friendly and nice always was are dealer we just dint know it

Very nice place took good care of us .

Very nice place took good care of us .always friendly and nice always was are dealer we just dint know it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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