David Dodge Chrysler Jeep RAM

This is the most well managed dealership I've ever dealt with! They are very friendly but professional, efficient and make the entire process so... easy with their check-in/check-out process, having a dedicated person to ensure you have what you need, etc.. I didn't buy my current vehicle from this dealership (used the service department only) but I will definitely use them when buying my new one.

We had some hiccups with the finance side of things, but overall, this is a great dealership. No pressure, very nice atmosphere.

It is always a great experience dealing with David Dodge and my sales person Jerry DiStefano. He listens to my wants and needs in a vehicle. And always... comes thru with the price point I need. Great dealership , sales &service. I have purchased 4 vehicles from them!!

Researched vehicle online. Found one available at David Dodge. Went in to test drive. Knowledgeable salesman, John, did not waste time trying to upsell... me. Explained different features and pricing of trim packages and pointed out the new tech available since my last Jeep purchase in 2010. He knew his Jeeps - old and new. In under 2 hours a friend and I both drove a vehicle; I received a trade-in value, discussed financing, and spoke with the sales manager. John and sales manager respected the fact that I was not going to make this decision until discussing it with my husband. I called the next day to confirm we would be buying the vehicle. John showed up on his evening off and had the vehicle in place for us. We had a mechanical glitch with the trade-in on the way - but the team still gave us a good price. The only problem was the wait for financing - but the place was busy and there were customers ahead of us in that process. The staff was engaged and made every effort to keep us comfortable. John took the time to walk us through some more of the radio and other tech features. The finance guy was super quick and clearly understood all of the paperwork - explaining as he moved through them - and telling us a few amusing stories along the way - made an uplifting end for a long evening. I would change only one thing. I wish I'd known about the availability/cost of extended warranties on my first visit - in order to have time to put it into the mix as we discussed the purchase and financing at home. After being awake for 16 hrs, I was not in the mood to consider the implications of the options. In the end it made sense for us, but it was the one time I felt pressured - not to do the warranty - but to just decide - as it was closing time and we needed to finish the deal and get going. Another good time to discuss and contemplate an additional $2000+ expense would have been while we were waiting for the financing package. It would be great if someone other than the finance person could first lay some groundwork for that discussion. The second key for our vehicle was also unable to be located, but John had one ordered and on site within 2 days. Unfortunately, I was unable to secure an appointment to have it coded in under 2 weeks. I don't know how complicated that process is, but after explaining the situation to the service person, I would have expected to be fit in sooner. Hoping this is not indicative of service scheduling issues to come.

I recently bought a 2015 Grand Cherokee SRT. My sales person was very personable and got us to the end result. However, I left with a low battery key fob... (which left my kids and I stranded when the car would start nor unlock) and a rotted windshield wiper that broke the next day in a terencial down pour resulting in scratching my windshield. I bought the DuPont seal and was promised a previous scratch to be removed. The seal was applied but they never took out the scratch, I had to go back twice. I called service multiple times but never returned my call about other issues.

I looked at many midsize SUVs and small trucks at several dealerships trying to.make a decision.as to what vehicle would be best for me. After shopping... at David Dodge Chrysler Jeep I decided on a 4x4 Jeep Cherokee. The dealership did everything they could to get me the exact vehicle that I wanted in the color that I preferred. I couldn't be happier with my dark red Jeep Cherokee Latitude 4x4!

I worked with Steve Ellis for several months and returned in October when I purchased my new Jeep Cherokee. He did everything he could to get me the exact... vehicle I wanted in the color I wanted and I couldn't be happier with my new Jeep! I highly recommend Steve to anyone in the market for a Jeep, Dodge, or Chrysler.

Everything was fixed really good except for the one issue I told them about and I guess they didn???t hear the clicking when I would excel and come to... a stop. Overall I am happy with the place

The staff are always courteous and pleasant.The service is completed quickly and efficiently.i have also worked with Jerry in sales with all my purchases... and he is always pleasant and professional.

I was out of service center in 20 minutes. Estimated 1 hour job. Was brought in for a recall issue. Very impressed, wasnt even done my snack when it was... time to leave.