David Dodge Chrysler Jeep RAM

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
2379 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 26, 2020

    Don't buy a car, truck, or jeep from this place! The service department is dishonest and think their clients are idiots! The initial issue was the back... seat in my new wrangle JL was stuck and wouldn't come out. After 10 days or so in the shop I went to pick it up. Right off the bat I realized an item had been stolen out of my vehicle. I was satisfied when they said they would replace it, ok no big deal. Then I got home to realize while repairing the rear seat, they had broken the drivers seat, and to boot...the rear seat came out once was put back in and got stuck again. I was pretty upset that my vehicle had come home worse off then when I dropped it off. Finally several months later I spoke with a supervisor and he convinced my to give them another chance. I brought it in and they ordered parts...going on two weeks and the parts aren't in yet. But while there, they examined another issue I told them about. One of my daughter's friends jumped in through the back and broke two parts on my soft top roof. The service department told me it would cost me $2700 to fix because they had to order an entire new soft top. I wanted him to confirm to me he couldn't order the two parts that were broken and on two separate occasions he explained they had to get the entire top. I went home and researched the parts on the MOPAR website and found both parts and ordered them from another dealership. Both parts with shipping were under $150. I will go back to make then repair the warrantee items and then never return.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 22, 2020

    Walt Okon - Bought the perfect Used Car. I searched the Easter Coast area for a great buy in a used car. I founded it at David's Dodge. I had all the... pictures of the car, all the specifications, all the history of the car. The David Dodge price was fair, right, and honest. They made it easy for registration, and ensured the car was properly title in the State of Virginia. I was amazed. Even more , the car looked and felt like a "brand new car." It was perfect. Walt Okon, Springfield, Virginia

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • April 8, 2019

    Kenny and Mike were top notch! No pressure and were attended to our needs despite how busy the showroom was

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Eric, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can d...o!

  • 5.0 out of 5
    April 27, 2020

    Service was fast and treated so well Everyone was wearing masks and the waiting area they had all the chairs separated. I was very impressed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joshua, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us... a call or stop by. Have a great day!

  • 5.0 out of 5
    April 22, 2020

    Simply put - after purchasing 6 cars over 18 years, NO process has come even remotely close to the simplicity, speed, and efficiency as the purchase of... my new 2020 Ram 1500 Laramie 4x4. Less than an hour total of remote interaction - from first contact to delivery at my door in less than 24 hours. AMAZING!!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 18, 2020

    Thank you again Mike McVeigh for always going the extra mile! Covid 19, door to door service and signed on the dotted line! Always come back to you for... every car because you do things right and get em done. Thanks Brad Ross for showing up with mike and bringing smiles to us in such a trying time. Thanks David Dodge for hiring the best!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2020

    Everyone at David Dodge Chrysler Jeep is so friendly and helpful. They all seem to enjoy working for David and will go out of their way to make you happy.... Thank You!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2020

    As always, David Dodge staff was prompt , friendly and professional . I can never say enough good things about David Dodge. Found them when I moved from... Jersey to Northern Delaware. Have purchased 4 vehicles from them, all were positive experiences. .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 13, 2020

    Took my wife's car in for an oil change. Always great service from David Dodge.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind review; we are happy to pass along your comments to the team here at David Dodge Chrysler Jeep! If you're ever in need of more... help, please let us know!

  • 5.0 out of 5
    April 13, 2020

    Mike has been with my family for years and is always the best. Thank you to David for being there when it counts as usual and always taking care of the... first responders in our great area!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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