David Dodge Chrysler Jeep RAM

Reviews

Average Ratings

4.6
1308 lifetime reviews. Includes reviews of David Dodge Chrysler Jeep RAM from DealerRater.com
  • Mrs. Nicolina Lewandowski

    It is always a great experience dealing with David Dodge and my sales person Jerry DiStefano. He listens to my wants and needs in a vehicle. And ...


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    It is always a great experience dealing with David Dodge and my sales person Jerry DiStefano. He listens to my wants and needs in a vehicle. And always comes thru with the price point I need. Great dealership , sales &service. I have purchased 4 vehicles from them!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome experience!
    November 6, 2017

    I flew into Philly from Cleveland after dealing with another dealer in CLE that I only went there to find out what I wanted was sold already, and ...


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    I flew into Philly from Cleveland after dealing with another dealer in CLE that I only went there to find out what I wanted was sold already, and then they said they'd find what I wanted and strung me along for 2 weeks (bad timing too, car totaled and another car a lease was about to be turned in) Turned out that David Dodge here At the exact vehicle that I wanted, The one that all the other dealership said they couldn't find LOL And after initially talking to Paige, and then dealing with George Francis, and even the owner got involved when the banks got funny and was basically like what the hells going on here LOL This place went above and be on anything I could've ever hoped for flying into another city for a vehicle and then driving at home, if you're in the market for a new vehicle when you're considering going here please do! I'm not even from the Philly area and the next time I'm in the market for a dodge Chrysler jeep vehicle I will be back I would give this place 10 stars if I could

    Does recommend this dealer

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  • Last minute request
    November 2, 2017

    I had a last minute request for service. Shop was busy but came through for me so I could travel safely. Outstanding service as usual. Thanks Dana!


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    I had a last minute request for service. Shop was busy but came through for me so I could travel safely. Outstanding service as usual. Thanks Dana!

    Does recommend this dealer
    Came in for service or repair

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  • dashboard lights staying on
    October 31, 2017

    very efficient service dept and very friendly people rental car on site I brought my pacifica in because dashboard lights wouldn't go off after ba...


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    very efficient service dept and very friendly people rental car on site I brought my pacifica in because dashboard lights wouldn't go off after battery replaced radio shorting out

    Does recommend this dealer
    Came in for service or repair

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  • Quickly met & nice waiting room
    October 30, 2017

    Bought a 2017 car and it had a couple of things that need attention. These were quickly handled. Customers are quickly welcomed and car moved in f...


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    Bought a 2017 car and it had a couple of things that need attention. These were quickly handled. Customers are quickly welcomed and car moved in for service. Nice waiting room or they will give you a ride home to wait.

    Does recommend this dealer
    Came in for service or repair

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  • Flat Tire Immediate Fix
    October 27, 2017

    I had a flat tire at around 6:00PM and had someone come out to fix it and called Dodge and thought I should make an appointment. Well, they took m...


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    I had a flat tire at around 6:00PM and had someone come out to fix it and called Dodge and thought I should make an appointment. Well, they took me right away and by 8:15, my car was fixed. This was great that I could just go in and have it repaired without an appointment. Thanks so much!

    Does recommend this dealer
    Came in for service or repair

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  • Ongoing Issues
    October 25, 2017

    I purchased a 2016 Durango in October 2016. The first 90 days I owned it, the dealership had it 48 of those days. It had to have 3 separate paint ...

    David Dodge Chrysler Jeep

    Good morning tybambaata. This is David I own the dealership. We take every concern seriously, and I appreciate your comments. Whenever I see an i...


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    I purchased a 2016 Durango in October 2016. The first 90 days I owned it, the dealership had it 48 of those days. It had to have 3 separate paint sessions because of poor factory paint and shotty at best body shop paint job. It was so bad the Service Mgr stopped returning my calls and simply avoided me when I would arrive at the dealership. I then spent $1200 of my own money to have the vehicle ceramic coated to protect their paint work. Then there was the known trans downshift issue that wasn't solved because I still have the issue. Then there was there was the wipers not working issue, which took 3 separate trips for them to "hopefully" solve. During the last trip, they offered to get me out of it which is nothing more than a trade in process. Mind you, I've been having issues since day 1 but they are drastically deducting the value for every mile I've drive the defective vehicle. If the offer to trade in was done earlier in the process I would have done it then. It felt like it was planned this way. I love my suv and would have traded for the same, but simply didn't like the way it was handled by the sales team ... Also the service advisors were very courteous and did their very best to keep me informed other the the manager.

    Does not recommend this dealer
    Came in for service or repair
    David Dodge Chrysler Jeep

    Good morning tybambaata. This is David I own the dealership. We take every concern seriously, and I appreciate your comments. Whenever I see an issue like this, I would like to help you resolve it whether your concern originated with the dealership, or with the manufacturer, as in your case. To start I¿¿¿m having a $250 credit applied and you may use this communication as credit when you visit. This is good to offset future deductibles, maintenance, whatever you want in my dealership. I hope you continue to allow us to take care of you. If you are interested in exploring options to trade your vehicle, I'll have my Sales Director put together some options for your immediate review. We don¿¿¿t enjoy falling short of a client¿¿¿s expectation, but I assure you, we always learn. I thank you for your feedback. Helps us get better. Dave


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  • Stephen Weatherby

    We had a great experience here with Kenny as our salesman. He helped us find the right car for our family and was a pleasure to work with!


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    We had a great experience here with Kenny as our salesman. He helped us find the right car for our family and was a pleasure to work with!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The best
    October 23, 2017

    Absolutely the best dealership for sales and service. Always friendly and knowledgeable. I always use Ed in sales. 5 vehicles handled by him an...


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    Absolutely the best dealership for sales and service. Always friendly and knowledgeable. I always use Ed in sales. 5 vehicles handled by him and all easy and the best prices. Every time I go in for service they???re quick and efficient. Quick turnaround and even great loaners if I???m going to be without a truck overnight. Highly recommended! Just ordered a ram 2500, Ed has been excellent a painless order and constant progress updates as it moved along.

    Does recommend this dealer

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  • From no way to YES way
    October 23, 2017

    I never thought I would be able to get into a wrangler. Let alone a BRAND NEW 2017! But George Francis made it happen. He showed me how it could b...


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    I never thought I would be able to get into a wrangler. Let alone a BRAND NEW 2017! But George Francis made it happen. He showed me how it could be possible and worked tirelessly with Jan in finance to get me the best deal for my trade and a payment I could handle. He was patient as I couldn't decide on color and trim and let me take my time and never pushed. He's a total pro and made sure I was happy and comfortable with the entire process. I will absolutely be coming back to David for maintence and for my next Jeep when the time comes.

    Does recommend this dealer

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