Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
1414 lifetime reviews. Includes reviews of Luther Brookdale Honda from DealerRater.com
  • Consistent Customer Satisfaction

    My husband and I appreciate the quality of customer service we receive at Luther Brookdale Honda. They are straight-forward in their dealings and ...


    Show Full Review

    My husband and I appreciate the quality of customer service we receive at Luther Brookdale Honda. They are straight-forward in their dealings and go the extra mile (no pun intended!) to provide a happy car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I can't recommend Chad enough!
    May 27, 2017

    Chad Rawson is not your typical car salesperson, he was extremely professional, honest, genuine and very helpful answering any questions we had. W...


    Show Full Review

    Chad Rawson is not your typical car salesperson, he was extremely professional, honest, genuine and very helpful answering any questions we had. We got no B#//Sh!t from Chad, it truly was a pleasure working with Chad which is why we purchased the car from him. We talked with 8 or more salespeople prior to meeting Chad (Ford, Nissan, Toyota and even other Honda dealers) and always left feeling disappointed and in some instances disrespected.

    Does recommend this dealer

    Hide Full Review
  • Chad Rawson
    May 20, 2017

    We worked well with Chad in what was a relatively fast decision-to-purchase process. Chad was thorough and helpful and was not the least bit push...


    Show Full Review

    We worked well with Chad in what was a relatively fast decision-to-purchase process. Chad was thorough and helpful and was not the least bit pushy in his assistance. We enjoyed this environment very much.

    Does recommend this dealer

    Hide Full Review
  • Bemidji to Brookdale Honda
    May 19, 2017

    Scott was professional, delivered personalized service and fair! Contacted Scott via Luther online about specific vehicles, Scott emailed back op...


    Show Full Review

    Scott was professional, delivered personalized service and fair! Contacted Scott via Luther online about specific vehicles, Scott emailed back options, we drove down next weekend. It was EXACTLY the dealership experience we wanted! In & out and bought a new car within hours!!!

    Does recommend this dealer

    Hide Full Review
  • Nice and Helpful
    May 18, 2017

    Very nice. Very helpful. Chad was very honest and straight forward. Wanted us to get a good deal. Best car dealer we worked with by far. I l...


    Show Full Review

    Very nice. Very helpful. Chad was very honest and straight forward. Wanted us to get a good deal. Best car dealer we worked with by far. I love my car it's prefect for me!

    Does recommend this dealer

    Hide Full Review
  • Comfortable, fair and no pressure!
    May 17, 2017

    My partner and I were comfortable with Scott and confident in his knowledge of the CR-V Touring. He was friendly, communicated well, was patient ...


    Show Full Review

    My partner and I were comfortable with Scott and confident in his knowledge of the CR-V Touring. He was friendly, communicated well, was patient with our questions and explained things to our understanding. We felt he was actually advocating for us with advice and recommendations to help us get the best deal possible when buying a new car and trading in another. Scott was available by e-mail and his personal mobile phone from our initial contact through when we picked up the CR-V Touring. We felt no pressure from Scott when we first met him in the showroom and during the purchase. When we picked up the CR-V Touring, Scott went over all aspects of the vehicle and answered all questions before we left. He even came in early that day to accommodate our schedule. Scott took delivery of his new Touring the same day we got ours so it was reassuring we made the right choice in choosing him and the CR-V Touring.

    Does recommend this dealer

    Hide Full Review
  • Second Chance
    May 16, 2017

    We purchased a CRV we did not like. It actually had a leak. Chad helped us return that crv and buy a different CRV that met our needs.


    Show Full Review

    We purchased a CRV we did not like. It actually had a leak. Chad helped us return that crv and buy a different CRV that met our needs.

    Does recommend this dealer

    Hide Full Review
  • Luther Family of Cars great>Scott Ferguson>very professional
    May 16, 2017

    Well my wife had bought a Luther car few years ago. She raved at how willing they were to answer questions. This is true of Scott Ferguson. Althou...


    Show Full Review

    Well my wife had bought a Luther car few years ago. She raved at how willing they were to answer questions. This is true of Scott Ferguson. Although he was very busy ,Scott had have time to answer tell us advantages of each car. Scott was willing to negotiate a price lower than 3 other Honda dealers in my area. This price included the 8 year / 100,000 mile warranty. Scott has invited me back to help fully understand all the Electronics on the vehicle, after getting used to it main functions. Scott did help with the phone, however, I need to come back so he can explain again to me. Scott has a grand sincere smile The finance mgr was nice and all business.. I think him here too.

    Does recommend this dealer

    Hide Full Review
  • Great salesman
    May 16, 2017

    Scott was very helpful in choosing the Honda Fit and extremely knowledable. He described each feature and answered all questions I had. I would d...


    Show Full Review

    Scott was very helpful in choosing the Honda Fit and extremely knowledable. He described each feature and answered all questions I had. I would definitely recommend anyone looking to buy a new car, check with Scott at Luther Brookdale Honda.

    Does recommend this dealer

    Hide Full Review
  • Knowledgeable and helpful sales staff!
    May 15, 2017

    I loathe car shopping because I'm always afraid the sales person is more worried about the sale than my best interests. I didn't have to worry abo...


    Show Full Review

    I loathe car shopping because I'm always afraid the sales person is more worried about the sale than my best interests. I didn't have to worry about that with Chad Rawson. He wanted to know exactly what kind of car I wanted and offered suggestions based on my needs. He's incredibly knowledgeable about vehicles and wasn't pushy about getting the sale. When we went to trade in my vehicle, we received an upsettingly low offer. Chad recognized this, as well as how upset this made us, and offered us a better deal. Aside from that little issue, we had an excellent experience.

    Does recommend this dealer

    Hide Full Review