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Reviews

Average Ratings

4.9
190 lifetime reviews.
  • Wally McCarthy's

    I love working with everyone at mccarthy's. It feels like home!

    Dealer Response

    We appreciate the kind words, Pamela. We look forward to seeing you again in the future! Regards, Dick , 651.636.6060, rtkinsey@mccarthyauto.com


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    I love working with everyone at mccarthy's. It feels like home!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate the kind words, Pamela. We look forward to seeing you again in the future! Regards, Dick , 651.636.6060, rtkinsey@mccarthyauto.com


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  • Great service

    Everyone at the dealership is very friendly and helpful. It is especially great to work with Charlie in the service department.

    Dealer Response

    Victoria, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage....


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    Everyone at the dealership is very friendly and helpful. It is especially great to work with Charlie in the service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Victoria, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Dick, 651.636.6060, rtkinsey@mccarthyauto.com


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  • A model for all dealerships!

    Felt totally at ease with every detail. Professionalism, kindness and knowledge abound at the dealership! And this superb service doesn't end whe...

    Dealer Response

    Deborah, thank you for your loyalty to our dealership and for taking the time to write this review. I'm glad your experience with dealership consi...


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    Felt totally at ease with every detail. Professionalism, kindness and knowledge abound at the dealership! And this superb service doesn't end when you drive your new car away. The same professionalism persists with every subsequent visit.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Deborah, thank you for your loyalty to our dealership and for taking the time to write this review. I'm glad your experience with dealership consistently meets your expectations! We aim to turn every person that visits us into a repeat customer. See you again soon! Sincerely, Dick, 651.636.6060, rtkinsey@mccarthyauto.com


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  • Great service. Showroom was well presented.

    Our sales person, Alix, was great! As well as Brad infinance. There's really not much more to say. I would do business with them again when buying...

    Dealer Response

    Thank you for taking the time to submit this awesome feedback, Holly. Hearing that you received excellent service from our team members is always ...


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    Our sales person, Alix, was great! As well as Brad infinance. There's really not much more to say. I would do business with them again when buying a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit this awesome feedback, Holly. Hearing that you received excellent service from our team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new vehicle and we look forward to hopefully doing business with you again in the future. Sincerely, Dick, 651.636.6060, rtkinsey@mccarthyauto.com


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  • Staff

    All of the staff seemed knowledgeable, friendly, and helpful. We appreciated their patience as they explained the features of our car, and helped ...

    Dealer Response

    Adele, thank you for the great review! I am happy to hear that our staff was knowledgeable, friendly and helpful during your visit. Don't hesitate...


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    All of the staff seemed knowledgeable, friendly, and helpful. We appreciated their patience as they explained the features of our car, and helped us set up it's infotainment system.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Adele, thank you for the great review! I am happy to hear that our staff was knowledgeable, friendly and helpful during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Dick, 651.636.6060, rtkinsey@mccarthyauto.com


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  • Great Service

    The cleanliness of the waiting area as well as the shop. The free car wash is always a nice addition.

    Dealer Response

    Dana, thank you for using our service department and the kind words about Wally McCarthy's Cadillac Hummer. We plan to continue giving great custo...


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    The cleanliness of the waiting area as well as the shop. The free car wash is always a nice addition.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dana, thank you for using our service department and the kind words about Wally McCarthy's Cadillac Hummer. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best Regards, Dick, 651.636.6060, rtkinsey@mccarthyauto.com


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  • Shopping for a SUV

    The staff was very helpful and friendly when I was looking a a used SUV to purchase there was no hard sell on the SUV I appreciated that totally.

    Dealer Response

    Deb, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Dick , 651.636.6060, rtkinsey...


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    The staff was very helpful and friendly when I was looking a a used SUV to purchase there was no hard sell on the SUV I appreciated that totally.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Deb, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Dick , 651.636.6060, rtkinsey@mccarthyauto.com


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  • new purchase

    Will is a super nice salesman, he was very helpful

    Dealer Response

    Thank you for leaving us this great review. I'm very happy to hear that we could be so helpful during your recent visit with us. We appreciate you...


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    Will is a super nice salesman, he was very helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review. I'm very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Dick , 651.636.6060, rtkinsey@mccarthyauto.com


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  • Great Service

    Matt Lockrem reached out to me on using pull ahead program to turn in my ATS, then helped me decide on the 2017 XT5. He was very easy to work with...

    Dealer Response

    Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decisi...


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    Matt Lockrem reached out to me on using pull ahead program to turn in my ATS, then helped me decide on the 2017 XT5. He was very easy to work with and could answer all questions & concerns I had. When I picked up my car he spent a lot of time getting my phone & settings properly connected, and made sure I understood all the technology that I could make use of in the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Regards, Dick , 651.636.6060, rtkinsey@mccarthyauto.com


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  • Love our new Tahoe LTZ!!! Thank you Tim Henderson!

    Called on a Cadillac 3 p.m. on a Saturday purchase a Tahoe at 5:30 p.m. the same day Tim had several Vehicles lined up for us and was amazing he a...

    Dealer Response

    Thank you for your review, Candomike. We're glad to have Tim on our team and that we could provide you with a positive experience. If you ever nee...


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    Called on a Cadillac 3 p.m. on a Saturday purchase a Tahoe at 5:30 p.m. the same day Tim had several Vehicles lined up for us and was amazing he allowed us to take our time and make our decision all while supplying us with everything we needed to do so. I highly recommend Tim Henderson! And the Management at McCarthy Cadillac!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Candomike. We're glad to have Tim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Dick , 651.636.6060, rtkinsey@mccarthyauto.com


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