Bob Bell Chevrolet

4.6 out of 5 4.6
Rectangle 48
Sales
Service Closed

Bob Bell Chevrolet Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 4:30 PM

Tuesday

7:30 AM - 4:30 PM

Wednesday

7:30 AM - 4:30 PM

Thursday

7:30 AM - 4:30 PM

Friday

7:30 AM - 4:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 1999

Bob Bell Chevrolet of Bel Air has proudly served as a Baltimore Chevrolet dealer for over 35 years.

...


Family owned and operated, our friendly, knowledgeable staff is ready to assist you with every need, whether you're searching for new or used Chevrolet, requesting a quote or determining finance options.

"You do not want to miss out on Bob Bell's Summer Sales Bash."

Service

Oil, Filter Change

$29.95 and up*

Wheel Alignment (4WD)

$69.95 and up*

Brake Inspection

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
263 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2019

    Bill Constantine was wonderful to work with. He was patient and kind during this process. Actually everyone there was also. I didn't feel any pressure... from anybody, just got to enjoy the car buying experience. Thanks Bill!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words, Donna. We really appreciate you taking the time out to share your experience with us. Cheers, Bob Bell Chevro...let of Bel Air

  • 5.0 out of 5
    November 19, 2019

    The wife and I worked with Frank Rehling and the sales manager Jason Gallowway for the purchase of a used 2017 Corvette. Their professionalism was second... to none. I would definitely recommend them to friends and family. Even the maintenance team stayed late to work on some small issues for us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Michael, thank you for sharing your kind words about Frank, Jason and the team. It's great to hear that they provided you with such an excellent... experience. We appreciate your business and I hope that you enjoy your new Corvette for many years to come. Enjoy! Bob Bell Chevrolet of Bel Air

  • 5.0 out of 5
    November 19, 2019

    Great experience overall. Salesman Mark Conrad was great - just the right amount of follow up and help without pressure. Very happy with my purchase... and the purchase process and experience at Bob Bell Chevrolet Belair!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Michelle, thank you for sharing your kind words about Mark. It's great to hear that he provided you with such an excellent experience. We apprec...iate your business and I hope that you enjoy your new vehicle for many years to come. Enjoy! Bob Bell Chevrolet of Bel Air

  • 5.0 out of 5
    November 12, 2019

    We have been with Bob Bell for the past 11 years and have always had a good experience. This time I had bad credit and walked out with a 2017 Chevy Equinox... with only 30k miles. Jones Junction sold my daughter a 1 year old vehicle with a broken transmission and non fixable electrical problems. They would not take the car back and I had to take up another loan to buy another car. Never again, it was a total nightmare. Bob Bell has sold us cars which last forever and if there was a problem, they fixed it. Thanks guys.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Annette, your rating and review mean a lot to us! We're very pleased to see that your interactions with our dealership are always seamless. Plea...se don't hesitate to reach out again in the future should you require anything further. Have a good day! - Bob Bell Chevrolet of Bel Air

  • 5.0 out of 5
    November 11, 2019

    Entire process was smooth and organized. Customer service was great! The secretary salesperson finance manager and manager were all very accommodating... and personable! Will definitely recommend with confidence!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello April, we appreciate you taking the time to share your recent experience at our dealership and are glad to hear how smooth and organized it went...! Please do not hesitate to reach out if you require anything further! Have a great day. - Bob Bell Chevrolet of Bel Air

  • 1.0 out of 5
    October 23, 2019

    Very disappointed in the customer service I have experienced at Bob Bell. Previously, they wrote down my phone number wrong when I took my car for an oil... change and they swore they had been calling me for days, I asked them the number they were calling and it was not the right number. They have two separate numbers on file for me and instead of looking into it and finding the correct number, they just waited for me to call and ask if my car was ready. Secondly, I recently took my car because a service light was on. I was put on the phone with someone naked Katie who not only was inconsistent about what was covered/not covered under warranty, she was very reluctant to explain anything to me about why things were so inconsistent. When asked to please speak to someone else, she continued to harass me and laugh. After the third time I asked to speak someone else I actually had to hang up the phone on her. Then she called me twice in a row AND sent me a text message continuing to harass me. I have never experienced anything so insane in any customer service situation in my entire life and cannot believe how she was acting. When I called back, I asked for the manager. I received his voicemail. I still haven’t had a call back and it’s been over a week.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2019

    Excellent first visit. Appointment scheduled was kept and wait time was very minimal. No issues at all and will definitely be using this location for... all my needed services.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Don, we appreciate you taking the time to share your recent experience with our service department. We try our best to provide top-notch service... and are pleased that this is the service you received. We appreciate your business and look forward to working with you again in the future. - Bob Bell Chevrolet of Bel Air

  • 1.0 out of 5
    September 25, 2019

    Went to this dealer with a friend, who is on a fixed income, to help him buy a car. They had the car he was looking for, but it had damage on the passengers... side. We sat down with the salesman and sales manager to discuss the damage and price. They offered the car for $27k. We left without purchase. A few days later my friend called them and ended up going back to purchase the car. The ended up selling the car to him for more money than they offered. They also pushed thousands of dollars of additonal add ons, like paint protection and extended warranties. We eventually had them taken off the deal. This was a bad experience and I would not recommend this dealer to anyone. I'm sure there are plenty of other dealers close by, that have people of integrity working for them.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 24, 2019

    Excellent salesman, Justin Brown, he was very friendly, with a great sense of humor! The rest of the staff at Bob Bell Chevrolet of Bel Air were also... very kind. We told Justin what we wanted in a SUV, and he found us the perfect vehicle!!! Love, love, love it!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Angie! We're so delighted to hear from you. It sounds like you had quite the visit during your recent vehicle purchase with our team. We'll cert...ainly pass along your kind words to Justin and the rest of the staff. We hope you'll reach out again in the future should you require anything further. Have a great day! - Bob Bell Chevrolet of Bel Air

  • 5.0 out of 5
    September 23, 2019

    I had a bad experience at another dealership and went to Bob Bell in Bel Air to continue my new vehicle search. I found associates who listened to and... evaluated my needs, and made appropriate recommendations, without any undue pressure. Bill in Sales and his manager, Chris, both worked to get me a very good price for a very nice vehicle. It is accurate to say that they exceeded my expectations when it came to price, customer service and satisfaction. I recommend Bob Bell of Bel Air to anyone looking for a new or used vehicle and wants to be treated with honesty and respect.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time to share your feedback with us, Edward! We want to take this opportunity to thank you for choosing to work wit...h our team here at Bob Bell Chevrolet of Bel Air. Additionally, we want to congratulate you on your new vehicle. Please don't hesitate to reach out in the future should you require anything further. Have a great day! - Bob Bell Chevrolet of Bel Air

View More Reviews